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High Efficiency Impeller Medium ( 4.3-cu ft ) Top-Load Washer ( White )

Ratings & Reviews for Whirlpool High Efficiency Impeller Medium ( 4.3-cu ft ) Top-Load Washer ( White )

4.3
24864
Review
 4.3 out of 5
24864 Reviews


86% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

This top-load washer has a mixed performance. Positive features include a large capacity, energy efficiency, quiet operation, and effective cleaning. However, some users report issues with insufficient water fill, poor spin cycle, and lack of fabric softener dispenser. Reliability is a concern, with frequent breakdowns and transmission, control board, and cycle problems reported. Overall, the mixed reviews and durability concerns suggest this may not be the best choice for all customers.

Customer review summary generated by AI, including incentivized reviews.
24864 Customer Reviews

Disappointed

Would Not Recommend

This washer takes to long to wash and a lot of times doesn't fill up like it should and I have to keep opening and closing the lid to make it fill

September 4, 2024

From whirlpool.com

Response from Whirlpool Team

Hello, We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot ... Read More

Whirlpool TeamSeptember 13, 2024

Put a leash on it

Would Not Recommend

Purchased 3/22 and I have always had whirlpool cloths washers in the past (probably about 7 or 8), mom swore by them. I brought this one because of the water sensing feature, worst mistake, I have to save up for something different that works. From day one the top wouldn't open intermittently, never fills enough to cover the cloths and rocks around the room even after redistributing the cloths. I watched many different videos and tried many different things spoke to an appliance tech. but to n...

September 3, 2024
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This machine is easy to use and basic.

[This review was collected as part of a promotion.] We have had this machine for a week and it is working great.

August 27, 2024

From whirlpool.com

Horrible

I bought Dishwasher in December 2023. I’ve tried to make it work so many times but it really doesn’t get my clothes clean. I don’t have another option to return it or even exchange it. I do not recommend dishwasher.

August 18, 2024

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide ou... Read More

Consumer CareAugust 20, 2024

Not happy with Quality

Would Not Recommend

After 4 years transmission is leaking oil. Too expensive to repair

August 13, 2024

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide ou... Read More

Consumer CareAugust 13, 2024

BOUNCES LIKE A RODEO BULL

Would Not Recommend

The machine bounces around during spin cycle. Damaging other things in the laundry area, and making noise my neighbors hate. Pressing the start button to unlock the lid doesn't always work, so I can't get in and rearrange the wet clothes for better balance. The clothes are still soaked when it finally shuts off, so the dryer haws to run longer.

August 8, 2024

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide ou... Read More

Consumer CareAugust 8, 2024

Terrible concept in agitation

[This review was collected as part of a promotion.] Terrible! Do not purchase if you want clean clothes! The agitation is poor! Clothes remain dirty!

August 7, 2024

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide ou... Read More

Consumer CareAugust 8, 2024

You have to babysit this washer

Would Not Recommend

[This review was collected as part of a promotion.] This washer cleans the clothing well when you can get through a cycle. Unfortunately, you have to babysit the washer. No matter how well you distribute the load beforehand, the spin cycle is always (as in ALWAYS, EVERY CYCLE) is unbalanced, causing loud banging. We have to run to stop the machine, every time, so that the drum or balance mechanism isn't damaged. Can't wait to be able to replace this washer.

July 29, 2024

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide o... Read More

Consumer CareJuly 31, 2024

Garbage

Would Not Recommend

Motor broke after only 3 years. Don’t waste your money.

July 26, 2024

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide o... Read More

Consumer CareJuly 29, 2024

Worst purchase ever!

Would Not Recommend

After 4 years, and a fractured marriage, it’s finally going to the scrap yard where it belongs! The Whirlpool WTW5000DW3 washer absolutely makes the world a better place with it being discontinued. It took forever to complete a cycle, cleaning was subpar, and it spent more time than it did washing. I’m lucky that my wife doesn’t hate me as a result of buying this thing.

July 22, 2024

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide o... Read More

Consumer CareJuly 23, 2024

Worst EVER!!

Would Not Recommend

Whirlpool really sucked with the production of this unit!! Since first ownership the unit did not add enough water to wash clothes properly. Would not even get them entirely wet through the cycles. The hub drive for the drum has plastic teeth so it stripes out easily. It does not matter the load size but that it drives the impeller back & forth and wears out quickly. As that isn't bad even worse is the drive from the transmission to the hub has teeth to drive the drum and the drive is made ...

July 19, 2024

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide o... Read More

Consumer CareJuly 22, 2024

Problem from the start is not resolved.

Would Not Recommend

There is a buzzer that sounds at the end of the cycle. It comes on and won’t shut off until the washer is unplugged. Loud and quite annoying. How can this be repaired?

July 15, 2024

From whirlpool.com

Response from Social Care

Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide o... Read More

Social CareJuly 16, 2024

Worst washing machine in my life and I’m 65!

HORRIBLE washer! Almost always have to stop to rebalance clothes for spinning. Everything comes out all tangled up. I’d give anything to have my old washer with the agitator back. Thought this would be easier on my clothes but the opposite is true. Plus it takes FOREVER to run a cycle on “normal”. Do NOT buy this washing machine!!

July 1, 2024

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide o... Read More

Consumer CareJuly 2, 2024

Very disappointed!!!!!!

Would Not Recommend

For the price and brand I thought it would have lasted longer than 3 years. Only 2 people use this washer, so there is not a lot of wear and tear.

June 22, 2024

From whirlpool.com

Response from Social Care

Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide o... Read More

Social CareJune 24, 2024

my appliance broke

I don't have the warranty it was very expensive for warranty and I spent a ton of money on my appliances and now I can't use them

May 30, 2024

From whirlpool.com

Response from Social Care

Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide o... Read More

Social CareMay 30, 2024

None

Would Not Recommend

My wife does not like it, my wife does not think that the close are not clean because the machine used to little water.

May 27, 2024

From whirlpool.com

Response from Social Care

Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide o... Read More

Social CareMay 30, 2024

Terrible Washer

Would Not Recommend

This washing machine is about 3 years old and it has not been able to handle blankets are bed sheets. Shakes bad, loads come out wet and have to then be run through drain/spin cycle. It now has completely stopped spinning clothes dry even on drain/spin cycle. Terrible, terrible, terrible.

May 19, 2024

From whirlpool.com

Response from Social Care

Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide o... Read More

Social CareMay 30, 2024

Already Broken

Would Not Recommend

Wished I would have taken the time to read the reviews before I purchased but this model had a very high star rating so I thought it would be decent. It’s been 3 years since I purchased and for the last 6 months, I smelled a burning rubber each time I washed a load big or small. I had my appliance man check it out and he couldn’t find the problem. Now I can’t even wash a load because when it spins, the drum bangs the side of the washer and it jumps all over the place forcing the washer to s...

May 18, 2024

From whirlpool.com

Response from Social Care

Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide o... Read More

Social CareMay 30, 2024

very disappointed

Would Not Recommend

I have this machine for a little over 2 years and today I found out it needs a whole control panel to the cost of $485!!! shouldn't that last more than 2 years??? regular wear on the machine

May 14, 2024

From whirlpool.com

Response from Social Care

Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide o... Read More

Social CareMay 30, 2024

Could be better

Would Not Recommend

We have had this for 4 yrs now. Wish we had bought a model with an agitator. Can’t over fill this one, can’t be too dirty. Regret buying this model.

May 13, 2024

From whirlpool.com

Response from Social Care

Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide o... Read More

Social CareMay 30, 2024