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18.2-cu ft Standard-Depth 30-in Wide Top-Freezer Refrigerator with Ice Maker ( Black )

Ratings & Reviews for Whirlpool 18.2-cu ft Standard-Depth 30-in Wide Top-Freezer Refrigerator with Ice Maker ( Black )

4.2
764
Review
 4.2 out of 5
764 Reviews


83% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The refrigerator has a mix of positive and negative feedback. Customers praise its features like the ice maker, adjustable shelves, and overall performance. They find it to be a good value with a quiet operation and roomy interior. However, some report issues with temperature control, the ice maker, and the freezer not keeping food frozen. A few also note the lack of a freezer light as a downside. While many are satisfied, the mixed reviews suggest potential quality and service concerns.

Customer review summary generated by AI, including incentivized reviews.
764 Customer Reviews

[This review was collected as part of a promotion.] spacious enough for me and designed well. I have done extensive research and feel most COMFORTABLE WITH THIS MODEL

April 9, 2025

From whirlpool.com

Happy COOK.

[This review was collected as part of a promotion.] I replaced my 20 yr old 18.4 top frezzer, refrig. with a Whirlpool, same style and size. They have made some nice improvements and I am happy with it. I like the outer texture of the unit, the brighter interior refrig light, the improved plastic clear drawers and sliding meat drawer. They removed the old style bottom kick plate that did not stay fastened and now it will be easier to clean under. It is quite and keeps things very cold. It would...

March 27, 2025

From whirlpool.com

It good

Would Not Recommend

[This review was collected as part of a promotion.] First the ice maker did not make ice, then when they replaced it it shoots ice throughout the freezer. This has never kept my ice cream frozen. They are coming out again this week. This also leaves fingerprints all over the door and does not come off with just a a cloth.

March 23, 2025

From whirlpool.com

Brr it’s cold in here

Would Not Recommend

[This review was collected as part of a promotion.] I bought my new refrigerator about a month ago. While the snowflake temperature indicators are cute, I had difficulty interpreting what they actually meant. Big snowflake = lots of snow, so that must mean colder right? No. Little snowflake, is actually the coldest setting and big snowflake is the warmest. The freezer also has a separate temperature setting that is more straight forward. The temps within the refrigerator have fluctuated from 20 ...

March 22, 2025

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to h... Read More

Consumer CareMarch 25, 2025

Simple unit, works fine for me. I live by myself.

[This review was collected as part of a promotion.] I just had a replacement, so far this one is working fine. The one that was replaced had several issues and technician couldn’t fix the problem. Several new parts were replaced to no avail. I spent a great amount of money disposing of food products gone bad. Also having to send my providers to purchase food on the daily basis. This was not only an inconvenience but expensive as well. I am totally disabled (86 yrs) and live on a very limited bu...

February 18, 2025

From whirlpool.com

[This review was collected as part of a promotion.] Make funny sound every time I open the door a piece of crap…

February 12, 2025

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to h... Read More

Consumer CareFebruary 14, 2025

Awesome Appliance!

Would Recommend

[This review was collected as part of a promotion.] We are very happy with our new refrigerator/freezer, & the ice maker is awesome! Black color matches other appliances we have!

February 3, 2025

From whirlpool.com

Other than that we are very happy with it.

Would Recommend

[This review was collected as part of a promotion.] We purchased this on the 20th of December to replace an identical used one that we had purchased. The compresor on the old one went bad. So far so good with this new one. The LED lighting inside is nice and bright and I like how the upper drawer can slide from side to side to accommodate different positions. It's so nice having the included ice maker as the older one didn't have one. It's also very quiet. We like the textured surface that th...

December 26, 2024

From whirlpool.com

Nightmare refrigerator, damaged and defective

Would Not Recommend

We waited months, Lowe's kept pushing the delivery date back. They finally delivered the fridge, mangled with damage everywhere. After we moved all the food stores on ice in coolers, the refrigerator RUINED all our food. The freezer and fridge are defective, freezer leaked over a gallon of water and ruined all our food. The refrigerator part is also defective, ruined all the food we took great care to preserve No more Whirlpool for us, NO MORE LOWES appliances either. This was a long, pro...

December 17, 2024
Verified Purchaser
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Response from WhirlpoolTeam

Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to prov... Read More

WhirlpoolTeamDecember 20, 2024

WhirlpoolBrand

[This review was collected as part of a promotion.] hey my fridge is leaking i’ve only had a few months and the ice maker ain’t working

December 11, 2024

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to h... Read More

Consumer CareDecember 13, 2024

Plenty of Room for a Small Fridge

[This review was collected as part of a promotion.] We have had this refrigerator for less than a month but so far it seems fine. However it does make a little more noise when running than our old Maytag. The ice maker works well and the box has plenty of room. I was concerned that the configuration of the door space would be a problem but it has worked out well. We have a very small space into which we fit our refrigerator; and for something small, this one seems to have enough room for...

December 8, 2024

From whirlpool.com

My Frig is loud

Would Not Recommend

[This review was collected as part of a promotion.] I've had this frig for about a month and I am not 100% pleased with it. The inside is small than I expected and it runs hard making loud humming sound that is aggravating.

November 8, 2024

From whirlpool.com

great

[This review was collected as part of a promotion.] it is the best appliance that is made today love it

November 8, 2024

From whirlpool.com

QUALITY WORKERS

WOW!! Great Job Aldo, Mario & Jose!! In this day and age, it's hard to find folks who... 1. Care about the job they are doing. 2. Are informative & on time. 3. Know what they are doing. THANK YOU!!! Tyler in appliance said they were good. He was right!! LOADS OF GRATATUDE to Aldo, Mario & Jose!!! They worked together, communicated with each other, us, and our dogs😊 , and weren't afraid to take initiative and come up with a solution. THANK YOU!!

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[This review was collected as part of a promotion.]

October 31, 2024

From whirlpool.com

Whirlpool Fridge

Would Recommend

[This review was collected as part of a promotion.] I like the layout of the shelves and drawers. I hope this will give me many years of service.

October 28, 2024

From whirlpool.com

Runs great after kinks worked out.

Would Recommend

[This review was collected as part of a promotion.] Had the unit two weeks and the control board failed. Once I was able to get that replaced, two weeks later, it has run great since.

October 13, 2024

From whirlpool.com