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18.2-cu ft Standard-Depth 30-in Wide Top-Freezer Refrigerator with Ice Maker ( Black )

Ratings & Reviews for Whirlpool 18.2-cu ft Standard-Depth 30-in Wide Top-Freezer Refrigerator with Ice Maker ( Black )

4.2
764
Review
 4.2 out of 5
764 Reviews


83% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The refrigerator has a mix of positive and negative feedback. Customers praise its features like the ice maker, adjustable shelves, and overall performance. They find it to be a good value with a quiet operation and roomy interior. However, some report issues with temperature control, the ice maker, and the freezer not keeping food frozen. A few also note the lack of a freezer light as a downside. While many are satisfied, the mixed reviews suggest potential quality and service concerns.

Customer review summary generated by AI, including incentivized reviews.
764 Customer Reviews

Loud

[This review was collected as part of a promotion.] We’ve had the refrigerator for almost two weeks and it does a good job so far keeping things cold. But it is loud when it’s running. Our previous refrigerator ran much quieter.

January 20, 2023

From whirlpool.com

Great Features

Would Recommend

[This review was collected as part of a promotion.] Purchased this as a Christmas gift and they absolutely love it!!! The color, quality and SPACE is amazing!! Plus the ice maker is a nice addition.

January 20, 2023

From whirlpool.com

Great features

Would Recommend

[This review was collected as part of a promotion.] Ice maker works great. Overall a good refrigerator

January 19, 2023

From whirlpool.com

good Basic refrigerator

Would Recommend

[This review was collected as part of a promotion.] This was the model offered by my home manufacturing company. I am used to a Samsung side by side. It is good fr a single or couple but might be too small for a family. glass shelves are nice. Good amount of shelves on the door. Would prefer more veggie drawers.

January 14, 2023

From whirlpool.com

stainless steel

Would Not Recommend

[This review was collected as part of a promotion.] I love the fridge, however we bought the stainless steel one. the front can not stay clean and shows all wipe downs ect, also has a gritty feel to it. It would have been perfect if the sides and front were the same, the sides show nothing, it is different and the whole fridge should have been made like this.I would not reccomend this one to another person for that reason only.

January 14, 2023

From whirlpool.com

No ice to be had!

Would Not Recommend

Ice maker has not worked since delivery and installation. Calls to Lowe's and Whirlpool have gotten no response. Truly not happy with this situation

January 11, 2023
From 18.2-cu ft Standard-Depth 30-in Wide Top-Freezer Refrigerator with Ice Maker ( White ) Verified Purchaser
Was this Review Helpful ?
Response from WhirlpoolTeam

Hey angry in Van Nuys, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily s... Read More

WhirlpoolTeamJanuary 17, 2023

WhirlpoolBrand

Worked for a week

Would Not Recommend

Hooked up the refrigerator and it worked great for a week. After that everything in the freezer thawed and lower fridge got warm. Then it started working again but things in the freezer only thaw about half of the way.

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Response from WhirlpoolTeam

Thank you for sharing your insights with us, Coach. It's hard for us to hear that you had a negative experience, as we always try to do our best ... Read More

WhirlpoolTeamDecember 28, 2022

WhirlpoolBrand

We are pleased with the features .

Would Recommend

[This review was collected as part of a promotion.] We purchased our refrigerator a month ago and are happy we did..

December 23, 2022

From whirlpool.com

Shipped without hose to icemaker

[This review was collected as part of a promotion.] Product was shipped without a hose to the icemaker - have had to order it and am awaiting a repairman to receive and install it. Also arrived with small dent on the right side

December 23, 2022

From whirlpool.com

Response from Consumer Care

Thank you for sharing your insights with us, SHH in SF. It's hard for us to hear that you had a negative experience with your Refrigerator, as we alwa... Read More

Consumer CareDecember 30, 2022

Top freezer refrigerator

Would Recommend

I like the large shelves, well organized door shelves - except no tall items, like milk or 2 liter soda. What i really do not like is there is no light in the freezer! The ice maker is great. I keep a soup to get ice out of the drawer.

December 22, 2022
Verified Purchaser
Was this Review Helpful ?

Replacement Refrigerator for me.

Would Not Recommend

[This review was collected as part of a promotion.] Little disappointed in features and performance. Water valve was so caved in, I had to rebuild the valve mount. Icemaker can barely produce 1 load of ice cubes a day. Drawer arrangement is minimalist at best. Freezer barely keeps food frozen.

December 20, 2022

From whirlpool.com

Whirlpool Fridge

Would Recommend

[This review was collected as part of a promotion.] We had a 50 year old fridge in our basement that died. Since we needed the fridge, we went looking. The Whirlpool was available and seemed to fit the bill. I was amazed to learn the refrigerant is butane and at a relatively low pressure. We are still moving the shelves to see if we can accommodate the items we used to get in the older machine. (The old fridge was assumed to be about 12-15 cu. ft.) The new fridge is as quiet as the old, wh...

December 16, 2022

From whirlpool.com

Used to be fine, now makes a high-pitched whine

Would Not Recommend

My refrigerator is right smack in the middle of my living space because I have a small house, and at the moment it is making an obnoxious and painful high-pitched whining noise. I am at a loss as to what to do because it is only four and a half years old and it is just me in the house and it doesn't get any abuse. The fact that I often bang my head on the handle because I have to stick my head way in to get food in it is basically my fault, but I will have to buy a new one now.

December 13, 2022

From whirlpool.com

Love this!! Easy to set up and keep clean

Would Recommend

[This review was collected as part of a promotion.] this model came with the new mobile home i just bought. I love it!!

December 8, 2022

From whirlpool.com

Good interior space.

Would Not Recommend

[This review was collected as part of a promotion.] I have had the refrigerator for about a month so far so good. Happpy with my purchase.

December 3, 2022

From whirlpool.com

Refrigerator rating

Would Recommend

[This review was collected as part of a promotion.] Works as advertised. Does what I need. I have not had any problems. Very pleased.

December 2, 2022

From whirlpool.com

Great space!

Would Recommend

[This review was collected as part of a promotion.] This model offers “wide open unobstructed” shelf spacing that allows for convenient food container(s) stacking in addition to whole turkey and half ham refrigerated storage! Love it!

December 2, 2022

From whirlpool.com

Good storage space.

Would Recommend

[This review was collected as part of a promotion.] Bought it about a month ago so far I am happy with it.

November 26, 2022

From whirlpool.com

So far, so good

Would Recommend

[This review was collected as part of a promotion.] I am satisfied with my purchase, it does exactly what I needed it to do for me.

November 25, 2022

From whirlpool.com

Not Good

Would Not Recommend

[This review was collected as part of a promotion.] Freezer not working right can't get it to the proper temp everything on high temp and freezer is at 12 degrees now. was at 9 degrees above getting worst, service man was here ordered a part about a week and a half ago, don' know what's going on? shouldn't have to deal with that, this is a brand-new freezer. {Would Not recommend}

November 25, 2022

From whirlpool.com