Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise these grills for exceptional build quality, reliable performance, and long-lasting durability. The sear zone feature consistently delivers restaurant-quality results on steaks and vegetables, while even heat distribution and quick heating ensure consistent cooking. Many reviewers highlight decades of ownership and loyalty, noting superior construction and sleek design. Cleanup is straightforward and maintenance minimal. A few report isolated igniter issues or minor vibration, but these represent less than five percent of feedback. Overall, most customers consider these grills exceptional investments that exceed expectations.
Customer review summary generated by AI, including incentivized reviews.Disappointed
Disappointed. 2 burners do not light with electronic ignition and have been waiting weeks for replacement burners.
From weber.com
Replaced old DCS with Genesis 325
Would RecommendReplaced DCS grill that came with house. New grill works much better
From weber.com
Excellent Purchase
Would RecommendBuilt with strong material- has a lot of integrity and works well.
Excellent LP Grill
Well constructed & easy to operate . Many features make grilling easy and delicious meats when done.
From weber.com
Spectacular New Weber
This new Weber is awesome! That sear zone is crazy and does exactly what it say!! I did have to change the gas line hose. It wasn’t accepting gas through the line to the grill. Otherwise fantastic!!
From weber.com
grill works great and cook's evenly
Grill works great and cook's evenly. Very easy to clean up after cooking.
From weber.com
Lowe’s put it together and delivered it!
Would RecommendWorks well. Gets super hot. Easy set up and delivery by Lowe’s!
My replacement Genesis grill
Would RecommendSo far I love the grill. However the burner to the right doesn't ignite from the starter buttom but whooshes on after the other 2 burners are on high. Also my old grill had a spring action for the propane tank which let me know when the tank was getting low. The new one doesn't have this feature. We ordered magnetic gauges that hopefully will rectify this issue.
From weber.com
Buy it you will love it.
Would RecommendWell built, heats up fast . Pricey , but built to last 12 year warranty is nice.
From weber.com
Terrible Customer Service
This has been the worst experience I have ever had with an online order. We ordered the grill on 4/16, and it arrived with a damaged part. After 5 calls to customer service and even more emails, we still do not have a replacement part OR even a date on when it might show up. It is now 5/7/26. It apparently is out of stock and no one can tell us when it will ship. At this point we just want to return the whole darn thing and get a refund. Never again!
From weber.com
Your feedback is invaluable to us. We are sorry to hear that the grill arrived with a damaged part and that the replacement part is delayed. This is n... Read More
Great delivery service!
Would RecommendThe grill was all set up and ready to start working.
Thank you for your feedback. We are sorry to hear the grill is not igniting and that there is a delay in the replacement burners. We understand your d... Read More