Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise these grills for exceptional build quality, reliable performance, and long-lasting durability. The sear zone feature consistently delivers restaurant-quality results on steaks and vegetables, while even heat distribution and quick heating ensure consistent cooking. Many reviewers highlight decades of ownership and loyalty, noting superior construction and sleek design. Cleanup is straightforward and maintenance minimal. A few report isolated igniter issues or minor vibration, but these represent less than five percent of feedback. Overall, most customers consider these grills exceptional investments that exceed expectations.
Customer review summary generated by AI, including incentivized reviews.Lowe’s has the worse customer service! I ordered a Webber E-325 and got delivered a 315 which is cheaper. After 3 days trying to reach them out, their reply was that they didn’t have that model in stock so I should keep the one they sent. I returned the item and 3 days later they have not received yet. So I can’t get my money back. The people in the store are great but god forbid you have to deal with customer service!!!! And good luck if you find a person can speak proper English!
Lowes will steal your monety and not deliver
Would Not RecommendOrder said it was shipped, but it was a lie. Now it's out of stock and I have to wait who knows how long to get a refund. What a scam.
From Genesis E-325 Black 3 -Burner Liquid Propane Gas Grill Verified Purchaser
Tank Scale Workaround
Would RecommendJust had this delivered yesterday with free assembly and delivery. Great job on the assembly, and the guys moved it out to my back deck. Before I put a tank in it, I took off the tank bracket and replaced it with the one from my ten-year-old Genesis. Holes lined up perfectly, although I had to rebuild it to accommodate the bracket being on the left instead of the right. Used a paracord to pull the spring hook out to attach it. Then I installed my old rotisserie bracket. Again, perfect alignment....
First Weber (finally!)
Would RecommendFirst Weber and couldn’t be happier. Solid build and having friends and family that have Webers for over 15 years I finally gave up on the cheap wannabe grills. Provides nice even heat across the grill and the searing feature is great. Looking at the griddle option next year. My first natural gas model too. No more tank fills!
From weber.com
Switched from charcoal
Would RecommendAfter years of charcoal it's really nice to have switched to gas and pretty much everything I've cooked so far has turned out really well. The grill itself is very well designed and easy to light, Cleaning the grates and flavor panels is a bit of a chore. My model has a Sear option but none of the instructions I've encountered (including the app) supply information on exactly how to use it (e.g. should it be turned off after searing or for indirect grilling).
From weber.com
Great gas grill
Would RecommendI love the grill. I do wish some of the components weren't plastic as they tend to be the first thing to break eventually but quality of everything is amazing. Highly recommend.
From weber.com
Dependable!
Would RecommendOur new Genisis Grill replaces the Genisis Grill that we purchased 26 years ago!
From weber.com
Great grill, great quality
Would RecommendSame weber quality with more efficient and contolable burners
From weber.com