Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise these grills for exceptional build quality, reliable performance, and long-lasting durability. The sear zone feature consistently delivers restaurant-quality results on steaks and vegetables, while even heat distribution and quick heating ensure consistent cooking. Many reviewers highlight decades of ownership and loyalty, noting superior construction and sleek design. Cleanup is straightforward and maintenance minimal. A few report isolated igniter issues or minor vibration, but these represent less than five percent of feedback. Overall, most customers consider these grills exceptional investments that exceed expectations.
Customer review summary generated by AI, including incentivized reviews.Grill
Would Not RecommendIt's okay for gas grill. Igniter didn't work so they sent me new one.
From weber.com
Well done
Would RecommendEasy to clean, easy to take apart. Very high quality. Solid BBQ for everyday use
From weber.com
My last Weber
Assembly was difficult due to missing parts and unconnected components. Customer service was not knowledgeable about product. Burners do not light smoothly. This is my 5th Weber and I'm very unhappy.
From weber.com
Thank you for your feedback. We are sorry to hear about your disappointing experience with the grill. Your satisfaction is important to us, and we wan... Read More
Out with the OLD and in with the NEW
Would RecommendI recently replaced my 1987 Weber with the new E 325. Love the new grill and the SEAR feature. Having to learn to grill with the increased heat available. My old Weber provided excellent service for nearly 40 years. Just had to stay with Weber.
From weber.com
Nouveau Genesis E-325
Would RecommendExcellent BBQ! La zone sears et la zone indirecte aide grandement à une cuisson parfaite! Complètement satisfait!
From weber.com
Great grill
Would RecommendI own Weber grills for decades. Needed a new one for my second home. It was merely a matter of figuring out the right grill for the amount of use. Easy to put together. The fact that I can always get parts if I need to make any repairs, not that you ever have to do that, makes ownership a very simple process.
From weber.com
Great Grill
Would Recommendgreat grill for the price, my 4th Weber gas grill and my favorite
From weber.com
Notable Upgrade Due to Sear
Would RecommendI’ve had my new Weber Genesis for about a month now with 4–5 cooks on it, and my early impressions are very positive. The sear function is outstanding as I like how this grill gets scorching hot, which makes reverse‑searing steaks incredibly easy. It also heats up noticeably faster than my 2011 Genesis, which was already a solid performer. The grill grates feel just as sturdy as the previous generation, which I appreciate. A couple drawbacks: the frame material feels lighter than my old model...
From weber.com
Perfect for us
Love the sear zone and the easy to manage design for cleaning drip tray. Even heat, have made ribs, whole chicken burgers and steaks - all good and a great size for us. Solid construction and materials.
From weber.com
Warranty claim
Would Not RecommendI got my Weber a few years ago and the grill is great. I love it. I gave it one star because the burners, flavor bars and heat deflectors have rusted I called in for replacements under warranty and the representative said I need to take a picture or video and send it in. I don’t have a digital camera or video camera so I’m out of luck. The grill is great. My issue is the warranty process. Going to do research on a different grill and their warranty policy.
From weber.com
Thank you for sharing your feedback. We are sorry to hear about the rusting on the grill. We would need documentation of the issue as part of our warr... Read More
Searing feature = sizzle!
Would RecommendFantastic Grill! Flavor bars=even heat!
Quality Control is Absent
Would Not RecommendReceived the grill in a box, unassembled. Box was in perfect condition. Opened the box, all other boxed components are good. Removed those boxes and the lid of the grill is severely damaged, as well as other parts. If the shipping box is undamaged, then the factory making these grills has some major challenges. This is unfortunate to see - I’ve been a Weber customer for 25+ years but the quality has significantly gone downhill over the past couple.
From weber.com
Thank you for your feedback. We are sorry to hear the grill came in damaged. We know how frustrating this can be, and we apologize for the inconvenien... Read More
Temperature control
Would RecommendCouldn't get temp at particular setting so I tried experimenting.With left most knob on the half moon and others off, temp gets to about 230. If middle knob is on max with others off, temp gets to about 360. Does this mean with all three burners at max we are over 1000 degrees? Seems like for the price, I sb easily able to regulate to within 25 degrees of a desired temp.
From weber.com
We appreciate your feedback regarding the temperature control on the Genesis E-325 Gas Grill. With all knobs at the high position, the grill will reac... Read More
We appreciate your feedback on the Genesis E-325 Gas Grill, and we are sorry to hear the igniter did not work. We are glad to hear it has been replace... Read More