Ratings & Reviews for Utilitech 15 -Amps 120-volt Indoor Programmable Digital Lighting Timer
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers are divided on this in-wall timer. Many praise its programming flexibility, accurate scheduling, backup battery, and straightforward installation once powered up. However, a substantial group reports frustrating power-up delays—ranging from 15 minutes to several hours—with some units never activating despite correct wiring. Reviewers frequently note instructions fail to mention the charging requirement, creating confusion and distrust. Those who overcome the initial hurdle find the device reliable and energy-efficient, though some experience outright failure or compatibility issues with older wiring setups.
Customer review summary generated by AI, including incentivized reviews.I have this wired to a fan for a litter box
Would RecommendI like random mode
Verified Purchaser
waste of time and money
Would Not RecommendBought 3 of these to replace aging ones that were failing, and should have read the reviews first. 😡 Easy enough install, BUT - 1st unit powered up in less than 30 minutes. 2nd & 3rd units have been installed for ALMOST 24 HOURS and still havent powered up. $$$ down the drain. DO NOT BUY!
Avoid this product
Would Not RecommendNever could get the programming to get set up. Checked the wiring for proper Line/Load connections. Spent 30 minutes on the phone with technical support. All I got from them was a return authorization number. The product has an unreasonable degree of complexity for a simple timer switch.
We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjo...
Never Charged UP
Would Not RecommendTried two of the devices. Connection instruction where not complicated. Waited for several minutes and device never charged up. Tried several manner of connecting device. Should of read reviews about taking hours to charge up. Do not buy this device.
We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjo...
Give it time to charge
Would RecommendWorks as intended, but needs to charge a few hours before it actually turns on. Doesn't say this in directions.
Works good, but beware and read the reviews
Would RecommendThis timer works great as long as you read the reviews first and don't expect the instructions that come with the timer to be correct. I ordered two of these to control some outdoor lights to turn on and off according to the sunrise and sunset. I installed the first one and nothing happened. The switch did not power up. I left it hooked up because I had confirmed that I had voltage at the switch and everything appeared to be installed correctly. Meanwhile I went back and looked at the instru...
Verified Purchaser
Be knowledgeable of electrical operation
Would RecommendConvenient
Verified Purchaser
Lowes return process is awful
Would Not RecommendSent open package; item defective
Verified Purchaser
Allow timer several hours to charge
Would RecommendDirections do not say product may not work until several hours after installation. Made 2 trips to Lowe's 15 miles away to return product only to find this out after installing 2 timers. Gas high, time valuable.
Verified Purchaser
bad light timer
does not light up not easy to program i want to give it back but i open it this shouldn't be this hard
Verified Purchaser
Frank, We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you c...
cant program and tech support was useless
Would Not Recommend0 for 3 , cant program a sinlge one , first one was broken in the box, the next two power up fine , but cant be programmed and when i called tech support i was told maybe my power was bad, light go on and off but not programable
Eric, we are so sorry that this happened. This is certainly something that we did not expect to occur. We would love to have the opportunity to work ...
be patient - let charge 1st use
Would Recommendinstructions and even tech support in these comments say it can take up to ONE minute to charge after turning power on. it takes much longer than that. NOI returned 2 switches and then finally realized they weren't broken they just needed a long charge time for initial start up. FIX THE INSTRUCTIONS
Joe, thank you for your review. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anythi...
Better Switch options
Switch would not work on 3way install. Wired as songle pole and had trouble setting program which won't hold
Verified Purchaser
Thank you for your review. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we...
Don’t waste your time and money
Would Not RecommendI was hopeful that this would be the answer to help me have my front lights come on in the evening. I wasn’t as sure about installing it when I got the instructions out so I had my friend that has done a lot more electrical stuff than I do it. It did not work and now I can’t return it because it’s beyond the return time. I’m out a switch hat doesn’t work and $35. Not happy.
Henry, we would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you c...
Patience
Would RecommendFor some reason this switch takes a lot of patience to power up. Took mine eight hours. Very frustrating if you’re trying get working, before it’s completed the power up cycle. But the end result is, it works, and looks great. Definitely a five star product.
Great timer
Would RecommendEasy install and plenty of features.
Verified Purchaser
Good idea
Unable to get it to work however this may not be products fault
Verified Purchaser
We would love to have the opportunity to work with you directly and help walk you through the troubleshooting steps for this product, so you can enjo...