Ratings & Reviews for Trex Enhance 6-ft x 36-in Saddle Composite Deck Rail Kit Hardware Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
The railing system is generally well-received, with many customers praising its attractive appearance and ease of installation. Customers appreciate the product's durability and minimal maintenance requirements compared to traditional options. However, some issues were noted, such as damaged or missing components upon delivery, problems with the hardware, and concerns about the product being overpriced. Overall, the railing system seems to be a solid choice for homeowners, but attention to detail during installation and inspection of components is recommended to avoid potential problems.
Customer review summary generated by AI, including incentivized reviews.check your railing finis before leaving the store
These railings are inexpensive and look great but I had to return half of the 8 foot rails because the way they are packaged, there is no barrier between the balusters and the top side of the top rail. Their powder coated paint rub on the rail marring the finished product to be unacceptable. For their replacement I had to open boxes in the store and go through their stock to find clean railings. All they really had to do is flip the rail in packaging so that the underside got marred instead or p...
From Enhance 8-ft x 36-in Charcoal Black Composite Deck Rail Kit Hardware Included Verified Purchaser
Ordered online and picked up
Two of the 15 look to have been opened once before and broke in the middle was able to use one but the other one was to far gone.
From Enhance 6-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello Jake,
I'm sorry for your experience. Please contact our Customer Care Team at 1-800-289-8739 so we may learn more about your co...
Nice looking flat rail
Would RecommendNice looking flat top railing. Compliments my deck nicely. Easy to install
From Enhance 8-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, - Trex Cus...
Nice looking flat rail system.
Nice looking railing. easy to install.
From Enhance 6-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, - Trex Cus...
DO NOT BUY THESE!
Would Not RecommendI bought and installed 4 of the 6’ trex enhance rails I installed the 6’ rails While waiting for the “special order” 8 ‘ The 8’ sections that I picked up were NOT the enhance. Now they are saying that they cannot get me 8’ sections of the right (enhance) sections Now there is nothing to match those sections that I already cut and installed! It is still listed on their website. There is even a picture of them on the customer service desk! She said oh well I can’t get you those DONT EVE...
From Enhance 8-ft x 36-in Charcoal Black Composite Deck Rail Kit Hardware Included
We are sorry to hear about your experience. Please give us a call at 800.289.8739 and a Trex Customer Loyalty Advocate would be happy to assist you i...
Comes in 6 ft
Would RecommendEasy to instal
From Enhance 8-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Hi there! Thank you so much for your 5 star review! We are glad to hear you found this kit easy to install as well! ~Trex Customer Care Team
Cracked ONLY after 2 weeks installation!
Would Not RecommendThe bottom rail showed 4 inch crack ONLY after 2 weeks installation. It is so bad that I can't uninstall it myself. Otherwise I can return it to store. We bought Trex product becase of its reputation/quality, but this time we are etreamely disappointed.
From Enhance 8-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
We are sorry to hear this. Please reach out to us at 800.289.8739. We would love to get some additional information from you to assist you with the i...
Poorly designed
Would Not RecommendThe brackets only hold the bottom. When you tighten the (garbage screws) it pulls the top of the rail away from the post. You have to be dead on in your measurement as there is NO room for error. Wrong cut, have to buy a whole new complete kit. Would not ever buy this again.
From Enhance 6-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included
Hello, we’re so sorry to hear about your experience with our product. We aim to offer 100% customer satisfaction to all of our customers and would li...
Forced me to pay delivery!!!
Have not opened. Lowes ripped me off by making me pay a delivery fee when this could have been shipped to the store. They are crooks!!!!
From Enhance 6-ft x 36-in Charcoal Black Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello, and thank you for your feedback. We’re sorry to hear of your experience, and would recommend you work with Lowes for any concerns with deliver...
Lowes ripped me off by making me pay a delivery ch
Have not opened yet.
From Enhance 8-ft x 36-in Charcoal Black Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello, and thank you for your feedback. We’re sorry to hear of your experience, and would recommend you work with Lowes for any concerns with deliver...
Trex 8 foot rail kit
Would RecommendEasy to install 8 foot trex rail kit but hard to find in stock. Really looks great on my new front porch. Please keep these in stock as well as the 6 foot kit.
From Enhance 8-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
We appreciate you taking the time to leave this rating on our product!
Read More
Be wary of opened boxes…
Would RecommendQuick, easy, good looking railing to install, but very pricey.
From Enhance 6-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello, On behalf of all of us at Trex I would like to thank you for sharing this great review! We are thrilled that you love our products. We will be...
Trex Enhance Easy install
Looks Awesome, easy install over pavers
From Enhance 6-ft x 36-in Charcoal Black Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, - Trex Cus...
Hello, we are extremely sorry to hear about this, and even more sorry to disappoint a customer. If you need assistance please reach out to our custom...