Ratings & Reviews for Trex Enhance 6-ft x 36-in Saddle Composite Deck Rail Kit Hardware Included
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the sleek design and elegant appearance, with many calling them the most attractive railings they've purchased. The white rails and black balusters combination is frequently highlighted as beautiful and high-quality. Installation is widely described as straightforward and DIY-friendly, with many completing it in an afternoon. Reviewers consistently appreciate the durable composite materials and maintenance-free nature. A small group reports hardware quality concerns and alignment issues with baluster brackets, though most customers find the product delivers excellent value and visual impact.
Customer review summary generated by AI, including incentivized reviews.Good Product Horrible Purchasing Experience
The product was fine. It was the experience I had trying to buy on line and picking up in store that cause me to give this poor review.
From Enhance 6-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Good product horrible purchasing experience
The product was fine. It was the experience I had trying to buy on line and picking up in store that cause me to give this poor review.
From Enhance 8-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello, we apologize for any inconvenience you have experienced.
bought total 12 6 feet rail Kit from online, but two of them are totally diff type of rail from other, so I have to return them, and get another two from store. however those two I just get from store are both missing connector
From Enhance 6-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello Shawn, we want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in providing industry leadin... Read More
make sure you get the handrail, not the step rail
Would Recommendlove the quality, but Lowe's is lacking in the internal posts, I had to use another brand metal surface mounted post. Couldn't get any within 100 miles
From Enhance 6-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello, We can’t thank you enough for your review and we apologize for any inconvenience you have experienced.
Use a cutoff tool on the aluminum stiffener.
Easy to install. Especially appreciated the aluminum stiffener.
From Enhance 8-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello, We can’t thank you enough for your kind review!
Trex Customer Care Team
Set drill on minimum drag
Would RecommendI liked the look especially after installation. The dark pickets made it easy to see scenery in the background unlike white pickets.
From Enhance 6-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello, and thank you for your lovely review. We appreciate you taking the time to share your experience with us as well. We hope you enjoy your brand... Read More
check your railing finis before leaving the store
These railings are inexpensive and look great but I had to return half of the 8 foot rails because the way they are packaged, there is no barrier between the balusters and the top side of the top rail. Their powder coated paint rub on the rail marring the finished product to be unacceptable. For their replacement I had to open boxes in the store and go through their stock to find clean railings. All they really had to do is flip the rail in packaging so that the underside got marred instead or p...
From Enhance 8-ft x 36-in Charcoal Black Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello, we are extremely sorry to hear about this, and even more sorry to disappoint a customer. If you need assistance please reach out to our custom... Read More
Ordered online and picked up
Two of the 15 look to have been opened once before and broke in the middle was able to use one but the other one was to far gone.
From Enhance 6-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello Jake,
I'm sorry for your experience. Please contact our Customer Care Team at 1-800-289-8739 so we may learn more about your co... Read More
Nice looking flat rail
Would RecommendNice looking flat top railing. Compliments my deck nicely. Easy to install
From Enhance 8-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, - Trex Cus... Read More
Nice looking flat rail system.
Nice looking railing. easy to install.
From Enhance 6-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, - Trex Cus... Read More
DO NOT BUY THESE!
Would Not RecommendI bought and installed 4 of the 6’ trex enhance rails I installed the 6’ rails While waiting for the “special order” 8 ‘ The 8’ sections that I picked up were NOT the enhance. Now they are saying that they cannot get me 8’ sections of the right (enhance) sections Now there is nothing to match those sections that I already cut and installed! It is still listed on their website. There is even a picture of them on the customer service desk! She said oh well I can’t get you those DONT EVE...
From Enhance 8-ft x 36-in Charcoal Black Composite Deck Rail Kit Hardware Included
We are sorry to hear about your experience. Please give us a call at 800.289.8739 and a Trex Customer Loyalty Advocate would be happy to assist you i... Read More
Comes in 6 ft
Would RecommendEasy to instal
From Enhance 8-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
Hi there! Thank you so much for your 5 star review! We are glad to hear you found this kit easy to install as well! ~Trex Customer Care Team
Cracked ONLY after 2 weeks installation!
Would Not RecommendThe bottom rail showed 4 inch crack ONLY after 2 weeks installation. It is so bad that I can't uninstall it myself. Otherwise I can return it to store. We bought Trex product becase of its reputation/quality, but this time we are etreamely disappointed.
From Enhance 8-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included Verified Purchaser
We are sorry to hear this. Please reach out to us at 800.289.8739. We would love to get some additional information from you to assist you with the i... Read More
Poorly designed
Would Not RecommendThe brackets only hold the bottom. When you tighten the (garbage screws) it pulls the top of the rail away from the post. You have to be dead on in your measurement as there is NO room for error. Wrong cut, have to buy a whole new complete kit. Would not ever buy this again.
From Enhance 6-ft x 36-in Classic White Composite Deck Rail Kit Hardware Included
Hello, we’re so sorry to hear about your experience with our product. We aim to offer 100% customer satisfaction to all of our customers and would li... Read More
Forced me to pay delivery!!!
Have not opened. Lowes ripped me off by making me pay a delivery fee when this could have been shipped to the store. They are crooks!!!!
From Enhance 6-ft x 36-in Charcoal Black Composite Deck Rail Kit Hardware Included Verified Purchaser
Hello, and thank you for your feedback. We’re sorry to hear of your experience, and would recommend you work with Lowes for any concerns with deliver... Read More
Hello, we apologize for any inconvenience you have experienced.