Ratings & Reviews for Trex Enhance Basics 1-in x 6-in x 20-ft Saddle Grooved/Scalloped Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the composite decking for its rich, natural-looking color consistency, exceptional durability, and ease of installation. Many highlight the hidden fastener system as a major advantage, noting the material cuts and fastens easily while maintaining uniform appearance across boards. Reviewers emphasize the low-maintenance nature and long-term value, with most stating it outlasts traditional wood and justifies the initial investment. A few mention the surface becomes very hot in direct sunlight, and some note isolated pricing or delivery concerns, but these do not diminish the dominant positive sentiment.
Customer review summary generated by AI, including incentivized reviews.N/A
Would RecommendThere was some oil drippings on some of the boards
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
On line order might not get you good product
5 of the planks delivered were damaged or a different color
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, thank you for your review. We are sorry to hear of your experience and appreciate your feedback. Please feel free to give us a call at 1-800-2...
Beware measurements not accurate!
Would Not RecommendThese planks are 5.5 wide, not 6", as stated everywhere, including in the paperwork when you place the order. You have to go under specification to see them listed, and they are listed in two ways in two locations.. Common Measurement (T x W)1-in x 6-in Actual Width (Inches) 5.5 I paid for the delivery of these boards and then was one short, and now HD wants to charge me $79 to deliver one board. I will have to get it delivered to pickup and then find someone with a truck to help me pick it u...
From Enhance Basics 1-in x 6-in x 20-ft Beach Dune Grooved_SLASH_Scalloped Composite Deck Board
Hello, we sincerely apologize for your negative experience. However, we would like to mention that decking/lumber materials will usually have nominal...
Seems very strong and durable.
Would RecommendSturdy products.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello. On behalf of all of us at Trex, we would like to thank you for sharing your positive feedback. We are thrilled that you love our products. We ...
Waiting for the rest of my order
Would RecommendHaven’t used yet
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello Jake, and thank you for being a Trex Customer. We appreciate you taking the time to leave us a review. We hope you enjoy your new decking for m...
Poor material condition
Would Not Recommendboards were delivered with what seems like cement in the grooves. Terrible condition. Even after 3 cleanings with a broom and 2 powerwashings, still not clean.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board
Hello, we’re sorry to hear your product didn’t come as expected. We try to take every precaution to
ensure that everything arrives safely in goo...
Consider this decking system before u spend the mo
Would RecommendI love how my deck looks now I should have saved the money and done this right the first time
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello Mike, and thank you for choosing Trex! We appreciate your remarkable review. Hearing that you love our products is the best thing we could hope...
Lowe’s had the best price deal. Was easy to install
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board
Hello Metelskiy, we are incredibly grateful that you took the time to share your feedback with Trex. Our company puts customer satisfaction as top pr...
Great product
Would RecommendI used the TREX deck to cover a patio cover top since we don't stand on it and I'm tired of painting it every 6 years due to the harsh sunlight. They are easy to work with and look great. Picking up this time was a pain. In store communications poor, had to wait 25 minutes without anyone telling me where they went to find my pick up item.
From Enhance Basics 1-in x 6-in x 12-ft Beach Dune Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for the feedback. Trex strives to be the best composite decking brand in the industry, and we are thrilled to hear that your dre...
Not happy with customer service at all
Would Not RecommendI order just enough 12 footers and one came damaged right in the middle
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, we apologize for your negative feelings on our products and appreciate you letting us know. All feedback is appreciated so we can better our p...
The extra cost for Trex is worth it.
Would RecommendThis material is easy to work with for layout and cutting to size. The clips keep spacing equal and holds the material in place. The drawback to this material is having to flatten the ends of the boards prior to installing. Sitting to long on a rack causes (I believe) the ends to curve up. Apply heat to the ends, add weight until cooled down. Overall, Trex is easy to use and looks great.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, on behalf of everyone at Trex, we would like to sincerely thank you for sharing your positive feedback. We are thrilled to hear that you love ...
Damaged boards.
1 damaged board was noticed upon loading. When I got home, I noticed 2 other boards deeper in the stack were also scratched and gouged. It wasn’t noticeable when the order was loaded, only after the bundle was unstrapped and boards were taken off the top.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello Jim, thank you for your feedback, we’re sorry to hear your product didn’t come as expected. However we’d
like to learn more about your sit...
Hello.Foremost we’d like to apologize for your negative experience with your Trex material. In addition, we’d like to learn more about your situation...