Ratings & Reviews for Trex Enhance Basics 1-in x 6-in x 20-ft Saddle Composite Deck Board Grooved/Scalloped
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the composite decking for its rich, consistent coloration and natural appearance that enhances outdoor spaces. Reviewers emphasize exceptional durability, resistance to rot and fading, and ease of installation with hidden fastener systems. Many note the material's long-term value justifies the upfront cost compared to traditional wood. A small group mentions the decking becomes very hot under direct sunlight, and a few report occasional board damage. Overall, most customers consider it a worthwhile investment for lasting performance and beauty.
Customer review summary generated by AI, including incentivized reviews.Waiting for the rest of my order
Would RecommendHaven’t used yet
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved Composite Deck Board Verified Purchaser
Poor material condition
Would Not Recommendboards were delivered with what seems like cement in the grooves. Terrible condition. Even after 3 cleanings with a broom and 2 powerwashings, still not clean.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved Composite Deck Board
Hello, we’re sorry to hear your product didn’t come as expected. We try to take every precaution to
ensure that everything arrives safely in goo... Read More
Consider this decking system before u spend the mo
Would RecommendI love how my deck looks now I should have saved the money and done this right the first time
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved Composite Deck Board Verified Purchaser
Hello Mike, and thank you for choosing Trex! We appreciate your remarkable review. Hearing that you love our products is the best thing we could hope... Read More
Lowe’s had the best price deal. Was easy to install
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved Composite Deck Board
Hello Metelskiy, we are incredibly grateful that you took the time to share your feedback with Trex. Our company puts customer satisfaction as top pr... Read More
Great product
Would RecommendI used the TREX deck to cover a patio cover top since we don't stand on it and I'm tired of painting it every 6 years due to the harsh sunlight. They are easy to work with and look great. Picking up this time was a pain. In store communications poor, had to wait 25 minutes without anyone telling me where they went to find my pick up item.
From Enhance Basics 1-in x 6-in x 12-ft Medium Grooved Composite Deck Board Verified Purchaser
Hello, and thank you for the feedback. Trex strives to be the best composite decking brand in the industry, and we are thrilled to hear that your dre... Read More
Not happy with customer service at all
Would Not RecommendI order just enough 12 footers and one came damaged right in the middle
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Composite Deck Board Grooved_SLASH_Scalloped Verified Purchaser
Hello, we apologize for your negative feelings on our products and appreciate you letting us know. All feedback is appreciated so we can better our p... Read More
The extra cost for Trex is worth it.
Would RecommendThis material is easy to work with for layout and cutting to size. The clips keep spacing equal and holds the material in place. The drawback to this material is having to flatten the ends of the boards prior to installing. Sitting to long on a rack causes (I believe) the ends to curve up. Apply heat to the ends, add weight until cooled down. Overall, Trex is easy to use and looks great.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved Composite Deck Board Verified Purchaser
Hello, on behalf of everyone at Trex, we would like to sincerely thank you for sharing your positive feedback. We are thrilled to hear that you love ... Read More
Damaged boards.
1 damaged board was noticed upon loading. When I got home, I noticed 2 other boards deeper in the stack were also scratched and gouged. It wasn’t noticeable when the order was loaded, only after the bundle was unstrapped and boards were taken off the top.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved Composite Deck Board Verified Purchaser
Hello Jim, thank you for your feedback, we’re sorry to hear your product didn’t come as expected. However we’d
like to learn more about your sit... Read More
Great look
Would RecommendThe boards are exactly as we expected. The color is consistent from board to board even though we purchased the boards from three stores. We haven't installed the boards yet, so I can't comment on their performance in weather.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved Composite Deck Board Verified Purchaser
Hi there, thank you so much for your 5 star review! We greatly appreciate it! ~ Trex Customer Care Team.
Fast and Friendly Service
Would RecommendExcellent Service and Quick Pickup! Picked up my order with no issues. Fast, great service, and both gentlemen were very knowledgeable. Thank you!"
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved Composite Deck Board Verified Purchaser
Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, - Trex Cus... Read More
Trex boards were a little more work
Would RecommendFrom Enhance Basics 1-in x 6-in x 16-ft Medium Grooved Composite Deck Board Verified Purchaser
Hello Jim, We can’t thank you enough for your review!
Hello Jake, and thank you for being a Trex Customer. We appreciate you taking the time to leave us a review. We hope you enjoy your new decking for m... Read More