Ratings & Reviews for Trex Enhance Basics 1-in x 6-in x 16-ft Saddle Square/Scalloped Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this decking for its realistic, rich color tones and exceptional durability compared to traditional wood. Most highlight the worry-free maintenance—no sealing, staining, or painting required—with decks looking pristine after years of use. Many commend the ease of installation, especially with hidden fasteners and color-matched systems that create a seamless finish. Reviewers frequently note the premium texture and appearance that retains its appeal over time. A few mention minor issues like edge curling if unsupported or surface heat in direct sun, but these rarely diminish overall satisfaction. Most customers would choose this product again for future projects.
Customer review summary generated by AI, including incentivized reviews.not delivered
Would Not RecommendEverywhere in the Lowes store's personal account the order status is "DELIVERED all", but the item is NOT all delivered. And nowhere is there a button to write that not everything has been delivered. On 1500 dollars did not bring.
From Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board
where's my merchandise? This item has not been d
Would Not Recommendwhere's my merchandise??? This item has not been delivered!!! Everywhere in the Lowes store's personal account the order status is "DELIVERED all", but the item is NOT all delivered. And nowhere is there a button to write that not everything has been delivered. On 1500 dollars did not bring.
From Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board
Hello, we sincerely apologize for your negative delivery experience. If you have any concerns with your product, please contact our customer care tea...
Good looking deck boards
Would RecommendJust as expected. They looked great and installed easily.
From Enhance Basics 1-in x 6-in x 16-ft Beach Dune Square_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for choosing Trex! We appreciate your remarkable review. Hearing that you love our products is the best thing we could hope for....
Did not recieve order
Did not receive order. Driver stated forklift is broken and leaking fluid. Waited two weeks for delivery and took a day off work. Unbelievable. Why don't they carry spill absorber on the truck? Management stated they were unaware that forklift was damaged. wow
I am sorry for your experience.
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good materials-----very helpful staff this morning
From Enhance Basics 1-in x 6-in x 16-ft Clam Shell Square_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, we are incredibly grateful that you took the time to leave us this review. Our company puts customer satisfaction as top priority and we are c...
Solid
Would RecommendSolid product..Easy to install for a novice DUYER
From Enhance Basics 1-in x 6-in x 20-ft Clam Shell Square_SLASH_Scalloped Composite Deck Board Verified Purchaser
Thank you so much for your great 5 Star review! We love to hear that you enjoy our products! ~ Trex Customer Care Team
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Trex
Would RecommendDecking was easy to work with and looks nice
From Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for choosing Trex! We appreciate your remarkable review. Hearing that you love our products is the best thing we could hope for....
Poor delivery
Would RecommendI was not notified when the delivery was made. We were home but only discovered it hours later and had to deal with it in the dark around midnight.
From Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, we apologize for any inconvenience you have experienced. - Trex customer care.
Composite better than wood.
Would RecommendEasy to work with.
From Enhance Basics 1-in x 6-in x 12-ft Beach Dune Composite Deck Board Verified Purchaser
Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, - Trex Cus...
Excellent product
Would RecommendFrom Enhance Basics 1-in x 6-in x 16-ft Clam Shell Square_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, - Trex Cus...
Items were out of stock for several weeks, today they decided to say that the Item was picked up by me, which is not true, I had to call and get a refund on the items that I have been waiting on for several weeks, I have complete sections of decking missing. Very Disappointed. The Product is very good, it is just the service that was provided by Lowe's. They need to fix their system
From Enhance Basics 1-in x 6-in x 12-ft Beach Dune Composite Deck Board Verified Purchaser
Hi Gregory, we are extremely sorry to hear about this, and even more sorry to disappoint a customer. If you need assistance please reach out to our c...
Hello, We’re so sorry to hear about your experience with our product. We aim to offer 100% customer
satisfaction to all of our customers, and wo...