Ratings & Reviews for Trex Enhance Basics 1-in x 6-in x 16-ft Saddle Square/Scalloped Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this decking for its realistic, rich color tones and exceptional durability compared to traditional wood. Most highlight the worry-free maintenance—no sealing, staining, or painting required—with decks looking pristine after years of use. Many commend the ease of installation, especially with hidden fasteners and color-matched systems that create a seamless finish. Reviewers frequently note the premium texture and appearance that retains its appeal over time. A few mention minor issues like edge curling if unsupported or surface heat in direct sun, but these rarely diminish overall satisfaction. Most customers would choose this product again for future projects.
Customer review summary generated by AI, including incentivized reviews.No more deck staining & always beautiful
Would RecommendEasy for redecking, use this board for framing & won't rot.
From Enhance Basics 1-in x 6-in x 20-ft Clam Shell Square_SLASH_Scalloped Composite Deck Board Verified Purchaser
Not 6" these are 5.5"
Would Not RecommendThis product is 5.5 NOT 6" Calculated my order based on item description, now I'm short and need to re order.
From Enhance Basics 1-in x 6-in x 20-ft Clam Shell Square_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, we are extremely sorry to hear about this, and even more sorry to disappoint a customer. If you
need assistance please reach out to our c...
Hello, and thank you for your lovely review. We appreciate you taking the time to share your experience with us as well. We hope you enjoy your brand...
Hello Russ, and thank you so much for your wonderful 5-star review! Warm regards, Brandi - Trex Customer Care Team
Good product, not so good customer service
Would RecommendThe Trex product seems to be an excellent product, no complaints so far with that. Lowe’s customer service however, is lacking a bit. I get a text 2 days before my delivery date asking me if the delivery date is still good, and if someone will be home. It then says the night before they will send me a 4 hour delivery window. The night before, no delivery window is sent. The next day, no delivery window is sent. I wait around all morning , no contact from Lowe’s on when my delivery is coming. Now...
From Enhance Basics 1-in x 6-in x 16-ft Saddle Square_SLASH_Scalloped Composite Deck Board Verified Purchaser
We are glad you love your product, and we apologize for the inconvenience.
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Boards received broken
Would RecommendThe Board is excellent but Lowes delivered many of the broken. They promised to replace them but they never did. So my advise to you if you order them, if they arrive broken, even a few, return the whole order because It is doubtful that they will replace the broken ones
From Enhance Basics 1-in x 6-in x 20-ft Clam Shell Square_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, we’re so sorry to hear about your experience with our product. We aim to offer 100% customer satisfaction to all of our customers and would li...
broke piece
Hello! We're so sorry to hear of the issues you're experiencing. Please reach out to us directly so that we may look into this further. -Trex...
I love the color. It was easy to install. would buy again
From Enhance Basics 1-in x 6-in x 16-ft Clam Shell Square_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, we can’t thank you enough for your kind review! We hope you enjoy your new Trex deck for many years to come! Thanks,
- Trex Customer Car...
Hello Alan, and thank you for the five stair review! - Trex Customer Care
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Trex
Would RecommendGreat looking and easy to work with bought s sizes
Verified Purchaser
Hi Dick, thank you for your 5 star review! We greatly appreciate it! ~ Trex Customer Care Team
not delivered not delivered not delivered
Would Not Recommendnot delivered not delivered not delivered
From Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board
Hi Serov, thank you for reaching out. I apologize for your experience and would like the opportunity to learn more about your situation. When you are...
Hello, and thank you for your 5 star review. We really appreciate you taking the time to share your experience with us as well. We count ourselves lu...