Ratings & Reviews for Trex Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved/Scalloped Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Trex composite decking is praised for being durable, easy to install, and low-maintenance compared to traditional wood. Customers appreciate the wide range of color options available. However, some issues were noted, such as the boards being prone to scratches, dents, and warping, as well as getting very hot in direct sunlight. Careful inspection of deliveries is important, as some customers received damaged or defective boards. Overall, with proper installation and care, the Trex composite decking appears to be a quality material that can enhance the look and durability of outdoor living spaces.
Customer review summary generated by AI, including incentivized reviews.Perfect
Would RecommendVery good to work with it
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
with time, even treated boards rot
Replacing old, rotting wooden fence with galvanized frame and PVC fence panels. Using trex instead of wood as an intermediary between steel frame and fence panels
From Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for your 5-star review. We really appreciate you taking the time to share your experience with us as well. We count ourselves lu...
Basic but perfect looks
The low cost of Trex line, it’s a super product, no difference once installed, from the more expensive Trex line
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello! Thank you for your 5-star review! We are thrilled to hear that you are enjoying your Trex material! -Kaylee Trex Customer Care
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Communication
Very disappointed in communication on cancellation of delivery twice.
From Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello. Thank you for reaching out to Trex and bringing your negative experience to our attention. We apologize for the challenges you have faced. If ...
durability
Would Recommendexcellent product
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for being a Trex customer. We appreciate you taking the time to leave us a review. We hope you enjoy your new decking for many y...
Need to order not in stock
Replacement color great
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, -Ryan Trex...
saddle grooved composite deck
Would RecommendTerry & Justin at the Leeds Alabama location where incredible. So friendly and did a great job
From Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello Sunshine and thank you for your fantastic 5-star review! We truly appreciate you taking the time to share your experience with us. Customers li...
Very satisfied
Strong and beautiful
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello Ferg, thank you for your 5-star review. We really appreciate you taking the time to share your experience with us as well. We count ourselves l...
inspect the boards before accepting
Would Not RecommendI ordered 34 boards three of them were damaged
From Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello John. Foremost we’d like to apologize for your negative experience with your Trex material. In addition, we’d like to learn more about your sit...
Look over product
Like the product, but the product your staff chose was terrible. The trek deck was dirty and some had scratches. Seems like old material you couldn’t sell in the store but give to people who order online. Not very fair to the people who order online.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hi. Thank you for contacting Trex and sharing your experience with us. We sincerely apologize for the difficulties you’ve encountered. If there’s any...
Trex Decking
Would RecommendAmazingly product if you are looking for low maintenance and longevity.
From Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hi Gary, and thank you for the great feedback! We’re so glad to hear you’re enjoying your Trex product and recognizing the benefits of low maintenanc...
Composite board
Would RecommendProduct was exactly what we wanted
From Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hi Richard, and thank you for your amazing 5-star review! We’re so grateful you took the time to share your experience—it truly means a lot to us. Su...
Easy to work with
Would RecommendI’ve built 5 decks this summer and used trex clam on 4 out of 5 them.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for sharing your experience with us. At Trex, we strive for 100% customer
satisfaction, and we are happy we did just that. ...
Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, - Brooke, ...