Ratings & Reviews for Trex Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved/Scalloped Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Trex composite decking is praised for being durable, easy to install, and low-maintenance compared to traditional wood. Customers appreciate the wide range of color options available. However, some issues were noted, such as the boards being prone to scratches, dents, and warping, as well as getting very hot in direct sunlight. Careful inspection of deliveries is important, as some customers received damaged or defective boards. Overall, with proper installation and care, the Trex composite decking appears to be a quality material that can enhance the look and durability of outdoor living spaces.
Customer review summary generated by AI, including incentivized reviews.All good
Would RecommendFrom Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Driver unprofessional
Would RecommendWell when placing the order, I told clerk..I wanted them to make sure products were in good shape... received 2 boards scratched and scuffed...not happy since we paid for delivery and now I have to try and take them back...ugh. also driver was rather in a hurry and did not seem professional at all. She was nice but not, professional....to hard to put in writing. She depended on my friend to guide her otherwise she would have destroyed plants and yard...she was going fast into our driveway...didn...
From Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, we want to extend our sincerest apologies concerning all the issues that you have faced. We pride
ourselves in providing industry leading...
Use the hidden fastener system
Would RecommendEasy to work with. Very hard material is hard on saw blades.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for your lovely review. We appreciate you taking the time to share your experience with us as well. We hope you enjoy your brand...
Can’t get square edges on 12’boards! ????
Would RecommendMaterial was fine only gave 4 stars because I couldn’t get the square edge in 12’. Caused me to have to redesign the layout to hide the grooves with 8’ square edges. Turned out nice though.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Love it
Would RecommendLove the finished look, but it does get very hot in the direct sun
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Thank you for your review. Darker colors tend to retain more heat, so we recommend choosing a lighter shade for warmer climates. To help address this...
One came damaged and 1 was missing.
Would Not RecommendYour customer service line is terrible one board came damaged that I've been waiting for forever and one was missing it will take 2 weeks to replace these boards holding up my whole project.
From Enhance Basics 1-in x 6-in x 20-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello Dave, Thank you for reaching out and sharing your experience. We sincerely apologize for the challenges you've encountered—this is not the ...
Pre drill for screws, and slow 4 hide aways.
Would RecommendI like this product a lot.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello TJ, thank you so much for your 5-star review! We greatly appreciate it! Thank you, Trex Customer Care Team.
Not the right color, and damaged
Did not use the product.
From Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello Lewis. Thank you for reaching out to Trex and bringing your negative experience to our attention. We apologize for the challenges you have face...
Beautiful and easy to install
Would RecommendThis product was great and looks beautiful, it requires the use of special screws but it was worth it.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for sharing your experience with us. At Trex we strive for 100% customer satisfaction, and we are happy we did just that. We hop...
Very disappointed in delivery service.
Would Recommendeasy installation and durable.
From Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello Loyal Customer. Thank you for reaching out to Trex and bringing your negative experience with delivery to our attention. We apologize for the c...
Great product
Liked the color
From Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for your lovely review. We appreciate you taking the time to share your experience with us as well. We hope you enjoy your brand...
Hello Nome, we are incredibly grateful that you took the time to share your feedback with Trex. Our company puts customer satisfaction as top priorit...