Ratings & Reviews for Trex Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved/Scalloped Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the realistic wood-grain texture, rich color consistency, and professional finish that closely mimics natural wood. Most highlight exceptional ease of installation, noting the lightweight ribbed construction and hidden fastener compatibility simplify handling and reduce labor time. Reviewers consistently emphasize long-term durability and minimal upkeep, with many confirming the material resists rot, warping, and fading far better than wood. Several note the higher upfront investment is worthwhile given decades of performance without staining or repairs. A few report warped boards upon arrival or mention the surface becomes very hot in direct sunlight. Overall, customers strongly recommend this as a superior, low-maintenance alternative to traditional wood.
Customer review summary generated by AI, including incentivized reviews.Product seems great; the pickup of my order was NOT my usual experience. It took 45 minutes to find the 4 boards I had ordered. Oversize items are never in the pickup area and seems to confuse some employees when that happens.
From Enhance Basics 1-in x 6-in x 16-ft Tide Pool Square_SLASH_Scalloped Composite Deck Board Verified Purchaser
Very disappointed in delivery service.
Would Recommendeasy installation and durable.
From Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello Loyal Customer. Thank you for reaching out to Trex and bringing your negative experience with delivery to our attention. We apologize for the c...
Great product
Liked the color
From Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for your lovely review. We appreciate you taking the time to share your experience with us as well. We hope you enjoy your brand...
damage
Would Recommenddamage
From Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello! We're sorry to hear items were damaged. Please reach out to us at 1-800-289-8739 so we can look into this further. -Trex Customer Care ...
should last forever
Would RecommendGreat stuff, looks great, installation was not that difficult.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello Skippy and thank you for choosing Trex! We appreciate your remarkable review. Hearing that you love our products is the best thing we could hop...
Delivery was fast and driver efficient
Price was great product was as expected
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, - Trex Cus...
TREX DECK
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hi there, thank you for your 5-star review! We greatly appreciate your business and feedback. Thank you, Trex Customer Care Team.
Read More
N/A
Would RecommendThere was some oil drippings on some of the boards
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello.Foremost we’d like to apologize for your negative experience with your Trex material. In addition, we’d like to learn more about your situation...
On line order might not get you good product
5 of the planks delivered were damaged or a different color
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, thank you for your review. We are sorry to hear of your experience and appreciate your feedback. Please feel free to give us a call at 1-800-2...
Beware measurements not accurate!
Would Not RecommendThese planks are 5.5 wide, not 6", as stated everywhere, including in the paperwork when you place the order. You have to go under specification to see them listed, and they are listed in two ways in two locations.. Common Measurement (T x W)1-in x 6-in Actual Width (Inches) 5.5 I paid for the delivery of these boards and then was one short, and now HD wants to charge me $79 to deliver one board. I will have to get it delivered to pickup and then find someone with a truck to help me pick it u...
From Enhance Basics 1-in x 6-in x 20-ft Beach Dune Grooved_SLASH_Scalloped Composite Deck Board
Hello, we sincerely apologize for your negative experience. However, we would like to mention that decking/lumber materials will usually have nominal...
Weight of the boards and the high cost.
Would RecommendVery good quality material that should last a very long time. Looks fantastic. Beware of the weight as the boards are quite heavy. Also, the cost is rather high but should pay for itself over time with no cost for upkeep.
From Enhance Basics 1-in x 6-in x 16-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Thank you for the 5-star review! -Trex Customer Care Team
Read More
Hello Mike. Thank you for reaching out to Trex and bringing your negative experience to our attention. We apologize for the challenges you have faced...