Ratings & Reviews for Trex Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved/Scalloped Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the decking for its realistic wood-grain appearance, consistent color, and durability, with most noting it outperforms traditional wood and requires no staining or painting. Many highlight the ease of installation, particularly with hidden fastener systems that create clean, screw-free surfaces. Reviewers consistently emphasize long-term value and low maintenance as major advantages. A small number report receiving warped boards or note the surface becomes very hot in direct sunlight, though most customers consider these minor concerns compared to the overall quality and aesthetic appeal.
Customer review summary generated by AI, including incentivized reviews.Nice look
Would RecommendInstalled on front porch and if screws get too close to the edge it can split the board
From Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Late
Would RecommendNot sure why you give a window from 8:00-12:00 and still not show up on time!
From Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board
Hello Ashley, we are extremely sorry to hear about this, and even more sorry to disappoint a customer. If you need assistance, please reach out to ou...
Hello Ashley, we are extremely sorry to hear about this, and even more sorry to disappoint a customer. If you need assistance, please reach out to ou...
Its composite so joists need to be closer
Would RecommendPrice and Quality were excellent
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for your review. We're thrilled to hear that you found the product to be well-made and worth the investment. We appreciate y...
Good product, a bit pricey
Would RecommendGood product, a bit pricey
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Thank you for your feedback! We understand your concern about the price and appreciate your honest input. We strive to provide high-quality products ...
Nice looking deck boards
Would RecommendIt was easy to work with, cutting and securing was simple and the product looked great when installed.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Love hearing that 😍 Easy install and a great finished look? that’s a win 💚 Brandi -Trex Customer Care
worth the upgrade from wood
Would Recommendso worth it
From Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for being a Trex customer. We appreciate you taking the time to leave us a review. We hope you enjoy your new decking for many y...
good quality
Would Recommendgreat
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hi Loretta. Good quality, simple install 👍 Love hearing that 💚Brandi -Trex Customer Care
Does the Job
Would RecommendWe have an 80-foot deck along the backside of her house that we have been putting in for a couple years now, the 16 ft trex, warped and curled up on the edges. They were stored properly and installed properly with a huge French drain underneath. We have had to replace approximately 20 pieces and alternate them with the bad pieces so the deck looks good and works well. The warranty offered is not a very good warranty, we know the deck will be better than it wooden with less maintenance. However d...
From Enhance Basics 1-in x 6-in x 16-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, we want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in providing industry leading prod...
Great looking composite
Would RecommendWe used it for a border for a flowerbed. It looks beautiful and I know it will last
From Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Thank you for sharing your experience! We love hearing about creative ways our products are used. We're glad you're happy with how it looks, ...
Limited stock
Would Not RecommendNot available is all sizes needed
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
That can certainly be frustrating 😕 special ordering with the ProDesk can help fulfill the profiles needed 💚 Brandi -Trex
Economical for its purpose.
Would RecommendThe most economical composite solution that gets the job done. Perfect for well shaded areas as it avoids the heat reflection issue common with composites. There are other sister products for those situations, and you can’t beat the economics of this option where it excels.
From Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello we are incredibly grateful that you took the time to share your feedback with Trex. Our company puts customer satisfaction as top priority, and...
Durable and Easy To Install!
Would RecommendAn awesome alternative for deck flooring. This was my first time installing a deck. These boards are really durable and were easy to install on my deck. The boards are easy to cut and I highly recommend installing them with the Trex hidden fasteners. I also appreciate how easy they are to clean.
From Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Love hearing this Brett 😍 Durable, easy install, and that clean finish with hidden fasteners… you did it right 💚 Brandi -Trex
I am a loyal lowe's customer here in Nashville, TN and in Destin Florida and this order was really bad. Mr. Orlando at pro desk has done a wonderful job helping me order this product. however the system pushed back the order by one week. I went to talk to manager and one of the employe whis she was very rude and honestly I am not surprised by that when i saw two star rating of customer service.
From Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified PurchaserVerified Pro
Value for money and style
Would RecommendThe decking was an ideal match for my needs and at a very good
From Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for your lovely review. We appreciate you taking the time to share your experience with us as well. We hope you enjoy your brand...
LOWES IS HORRIBLE AT CUSTOMER SERVICE
Would RecommendProduct came defective in April. I still have not received replacement from LOWES or the VENDOR. POOR POOR POOR CUSTOMER SERVICE.
From Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, we’re so sorry to hear about your experience with our product. We aim to offer 100% customer satisfaction to all of our customers and would li...