Ratings & Reviews for Trex Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved/Scalloped Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this composite decking for its realistic wood-grain appearance, consistent color, and exceptional durability. Most appreciate the low-maintenance design, noting it eliminates annual staining and sealing required by wood. Installation is frequently described as easy, with many highlighting the hidden fastener system as superior to traditional screws. Reviewers emphasize the material resists rot and insects while remaining lightweight and simple to cut. A few report warped boards upon arrival or note the surface becomes very hot in direct sun, but these concerns are vastly outweighed by strong satisfaction with appearance, longevity, and hassle-free upkeep.
Customer review summary generated by AI, including incentivized reviews.Lowe’s had the best price deal. Was easy to install
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board
Great product
Would RecommendI used the TREX deck to cover a patio cover top since we don't stand on it and I'm tired of painting it every 6 years due to the harsh sunlight. They are easy to work with and look great. Picking up this time was a pain. In store communications poor, had to wait 25 minutes without anyone telling me where they went to find my pick up item.
From Enhance Basics 1-in x 6-in x 12-ft Beach Dune Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for the feedback. Trex strives to be the best composite decking brand in the industry, and we are thrilled to hear that your dre...
Mr
Would RecommendI love it
From Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello Darush, and thank you for your 5 star review. We really appreciate you taking the time to share your experience with us as well. We count ourse...
Not happy with customer service at all
Would Not RecommendI order just enough 12 footers and one came damaged right in the middle
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, we apologize for your negative feelings on our products and appreciate you letting us know. All feedback is appreciated so we can better our p...
The extra cost for Trex is worth it.
Would RecommendThis material is easy to work with for layout and cutting to size. The clips keep spacing equal and holds the material in place. The drawback to this material is having to flatten the ends of the boards prior to installing. Sitting to long on a rack causes (I believe) the ends to curve up. Apply heat to the ends, add weight until cooled down. Overall, Trex is easy to use and looks great.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, on behalf of everyone at Trex, we would like to sincerely thank you for sharing your positive feedback. We are thrilled to hear that you love ...
Damaged boards.
1 damaged board was noticed upon loading. When I got home, I noticed 2 other boards deeper in the stack were also scratched and gouged. It wasn’t noticeable when the order was loaded, only after the bundle was unstrapped and boards were taken off the top.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello Jim, thank you for your feedback, we’re sorry to hear your product didn’t come as expected. However we’d
like to learn more about your sit...
Trex decking
Would RecommendReally great product and easy to use.
From Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, Christina ...
Great look
Would RecommendThe boards are exactly as we expected. The color is consistent from board to board even though we purchased the boards from three stores. We haven't installed the boards yet, so I can't comment on their performance in weather.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hi there, thank you so much for your 5 star review! We greatly appreciate it! ~ Trex Customer Care Team.
Fast and Friendly Service
Would RecommendExcellent Service and Quick Pickup! Picked up my order with no issues. Fast, great service, and both gentlemen were very knowledgeable. Thank you!"
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, - Trex Cus...
Stay away. Stay far away from Trek.
Would Not RecommendBought Trek decking two years ago (2022). Had terrible mold within two months. They had a terrible problem with mold issues for years. Google their name and see for yourself. I followed recommended cleaning procedures but it did not help. Called Trek customer service and they stated it was the environment and not their decking. Never again.
From Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board
Hello Mike, we apologize for any inconvenience you have experienced.
Trex boards were a little more work
Would RecommendFrom Enhance Basics 1-in x 6-in x 16-ft Beach Dune Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello Jim, We can’t thank you enough for your review!
Some inconsistent grooves
Some of the boards seem to be reject’s or not consistent in terms of the grooves. There supposed to be narrow on one side to hold the clips and wider on the other so the clip slides into the next board. Well some of these boards have wide grooves on both sides which makes installation a little more challenging.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, we apologize for any inconvenience you have experienced. If you would like to reach out to us for further assistance, we will be happy to assi...
Trex #1
Would RecommendI have been recomended this product but wasnt available in store. I first ordered the sample to make sure color Clam Shell was my matching color and was! I highly recomend Clam Shell. On the down side I had to order the 20ft length as was only option. so there product came in much earlier then the date provided so with the help of brother we were cutting the boards in the parking lot down to 6ft 8in to fit in my vehicle..LOL I really wonder what the employees were thinking!!
From Enhance Basics 1-in x 6-in x 20-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for your lovely review. We appreciate you taking the time to share your experience with us as well. We hope you enjoy your brand...
Hello Metelskiy, we are incredibly grateful that you took the time to share your feedback with Trex. Our company puts customer satisfaction as top pr...