Ratings & Reviews for Trex Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved/Scalloped Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this composite decking for its realistic wood-grain appearance, consistent color, and exceptional durability. Most appreciate the low-maintenance design, noting it eliminates annual staining and sealing required by wood. Installation is frequently described as easy, with many highlighting the hidden fastener system as superior to traditional screws. Reviewers emphasize the material resists rot and insects while remaining lightweight and simple to cut. A few report warped boards upon arrival or note the surface becomes very hot in direct sun, but these concerns are vastly outweighed by strong satisfaction with appearance, longevity, and hassle-free upkeep.
Customer review summary generated by AI, including incentivized reviews.Love it
Would RecommendLove the finished look, but it does get very hot in the direct sun
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
One came damaged and 1 was missing.
Would Not RecommendYour customer service line is terrible one board came damaged that I've been waiting for forever and one was missing it will take 2 weeks to replace these boards holding up my whole project.
From Enhance Basics 1-in x 6-in x 20-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello Dave, Thank you for reaching out and sharing your experience. We sincerely apologize for the challenges you've encountered—this is not the ...
Pre drill for screws, and slow 4 hide aways.
Would RecommendI like this product a lot.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello TJ, thank you so much for your 5-star review! We greatly appreciate it! Thank you, Trex Customer Care Team.
Not the right color, and damaged
Did not use the product.
From Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello Lewis. Thank you for reaching out to Trex and bringing your negative experience to our attention. We apologize for the challenges you have face...
Beautiful and easy to install
Would RecommendThis product was great and looks beautiful, it requires the use of special screws but it was worth it.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for sharing your experience with us. At Trex we strive for 100% customer satisfaction, and we are happy we did just that. We hop...
Poor selection
This comes in many colors but you don’t have more than two. You seldom have the finish I need if I return to buy more.
From Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for being a Trex customer. We appreciate you taking the time to leave us a review. We hope you enjoy your new
decking for ...
Great product for the value
Would RecommendEasy to install
From Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for your 5 star review. We really appreciate you taking the time to share your experience with us as well. We count ourselves lu...
some pieces shouldn't be sold at all
Would Not RecommendI ordered 40, but the quality of some pieces is so bad they shouldn't be sold at all. Unfortunately the pieces are 12 feet long and won't fit into my car for return. When I check this out, I remember the website mentioned this is 'in side' delivery, but it turns out they refuse to put them in my garage. Did I misunderstand something here? This is the first time I've used a delivery service, and I am kind of disappointed.
From Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello! We are so sorry to hear the disappointment in your Trex material. Please reach out to us at 1-800-289-8739 so that we may look into this furth...
should last forever
Would RecommendGreat stuff, looks great, installation was not that difficult.
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello Skippy and thank you for choosing Trex! We appreciate your remarkable review. Hearing that you love our products is the best thing we could hop...
Delivery was fast and driver efficient
Price was great product was as expected
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, - Trex Cus...
Purchased prior for another project; Thanks!
Would RecommendLiked
From Enhance Basics 1-in x 6-in x 12-ft Saddle Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, we are incredibly grateful that you took the time to leave us this review. Our company puts customer satisfaction as top priority, and we are ...
TREX DECK
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hi there, thank you for your 5-star review! We greatly appreciate your business and feedback. Thank you, Trex Customer Care Team.
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Would RecommendThere was some oil drippings on some of the boards
From Enhance Basics 1-in x 6-in x 12-ft Clam Shell Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello.Foremost we’d like to apologize for your negative experience with your Trex material. In addition, we’d like to learn more about your situation...
Thank you for your review. Darker colors tend to retain more heat, so we recommend choosing a lighter shade for warmer climates. To help address this...