Ratings & Reviews for Trex Enhance Naturals 1-in x 6-in x 20-ft Rocky Harbor Grooved/Scalloped Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Trex decking product appears to have a mix of positive and negative feedback. Customers praise its durability, easy installation, and attractive appearance. Many highlight the convenience of the hidden fastener system and the low-maintenance nature of the composite material. However, some customers have experienced issues with warping or curling of the boards, as well as inconsistencies in the actual board width compared to the advertised size. A few customers were dissatisfied with the high cost of the product.
Customer review summary generated by AI, including incentivized reviews.Super durables super easy to install
Would RecommendGreat material
From Enhance Naturals 1-in x 6-in x 20-ft Rocky Harbor Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for the feedback. Trex strives to be the best composite decking brand in the industry, and we are thrilled to hear that your dre...
boards not up to par..
Would Not RecommendFirst time use with trex decking...many boards cupped and warped and ski sloped on the ends. used 20 footers and had to do a lot of cutting and adjusting to fit ....Trex second rate to Timber Tek I give Trex a -C rating.....
From Enhance Naturals 1-in x 6-in x 16-ft Rocky Harbor Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, Foremost we’d like to apologize for your negative experience. In addition we’d like to learn more about your situation and make things right. ...
Don’t use if warped
Would Not RecommendI just redid a 500sqft deck and when the Lowes truck delivered I noticed all the ends of boards were severely warped up on both ends. I said I wanted to return it and the drive said he doesn’t do returns and to call the store, so I looked on line and a lot of people posted about this issue and said just install it and they will lay flat after the sun hits it. Well that is not the case. Many Boards are also bowed more than an inch and a half. Made the whole deck a nightmare to install as I am f...
I am sorry to hear you had a bad experience with our product. Please give us a call at 800.289.8739 and we would be happy to assist you by taking a l...
*** DO NOT BUY FROM LOWES ***
Would Not RecommendThe boards themselves are fine -- once you finally actually receive the correct ones, undamaged -- but the service from Lowe's was utterly abysmal. I think everyone that works at Lowe's either couldn't care less about the service they provide or they have continuous circus music playing in their heads.
From Enhance Naturals 1-in x 6-in x 20-ft Foggy Wharf Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, we are extremely sorry to hear about your negative experience, and even more sorry to disappoint a customer. We hope you enjoy your new deckin...
Nice finish
The color and wood grain look beautiful.
From Enhance Naturals 1-in x 6-in x 16-ft Foggy Wharf Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
This is a good product.
The product was as advertised and came when expected.
From Enhance Naturals 1-in x 6-in x 12-ft Foggy Wharf Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, - Trex Cus...
very helpful when loading on to my vehicle.
Would Recommendorder arrived sooner than forecasted
From Enhance Naturals 1-in x 6-in x 20-ft Toasted Sand Square_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for sharing your experience with us. We hope you enjoy your new Trex deck for many years to come! Thanks, - Trex Customer Care T...
Lowes Ramsey Street Horrible Service
Would Not RecommendI ordered these on May 18, 2024 and the individuals who were went to pick them up May 25, 2024 were unable to do so due the boards being too long for the truck. The boards were left in the store in order have them picked by someone with a larger vehicle and we are being told the boards can’t be found anywhere in the store. Unfortunately this is not the first time my order at this Lowes was totally unsatisfactory, disappointing, and frustrating !
Hello Gary, sorry to hear this. If you are still having trouble obtaining Trex boards, please give us a call at 1.800.289.8739 as we would be more th...
None
Great deck material
From Enhance Naturals 1-in x 6-in x 20-ft Toasted Sand Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for being a Trex customer. We appreciate you taking the time to leave us a review.
Hello, foremost we’d like to apologize for your negative experience. In addition, we’d like to learn more about your situation and make things right....
Hello, Thank you for the 5-star review. We are so glad you are loving your Trex decking! - Trex Customer Care
Happy Customer
Would RecommendEverything about my experiences was great!
From Enhance Naturals 1-in x 6-in x 20-ft Foggy Wharf Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hi there! We're so glad to hear that you had a great experience with our product. We hope that we can serve you again in the future! -Trex Custom...
Hello, We’re so sorry to hear about your experience with our product. We aim to offer 100% customer satisfaction to all of our customers, and would l...
Hello, and thank you for the five start review! -Trex Customer Care