Ratings & Reviews for Trex Enhance Naturals 1-in x 6-in x 20-ft Foggy Wharf Grooved/Scalloped Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Trex Enhance decking product appears to be a durable and visually appealing option for outdoor use. Customers praised its wood-like appearance, easy installation, and low maintenance requirements. The material is resistant to warping, splintering, and weather damage, and is made from recycled components. However, some reported issues with warping or curling of the boards, particularly at the ends, which caused installation challenges. Overall, the majority of reviews were very positive, with customers highlighting the great color, texture, and value of the product.
Customer review summary generated by AI, including incentivized reviews.Lowes Ramsey Street Horrible Service
Would Not RecommendI ordered these on May 18, 2024 and the individuals who were went to pick them up May 25, 2024 were unable to do so due the boards being too long for the truck. The boards were left in the store in order have them picked by someone with a larger vehicle and we are being told the boards can’t be found anywhere in the store. Unfortunately this is not the first time my order at this Lowes was totally unsatisfactory, disappointing, and frustrating !
Hello, and thank you for being a Trex customer. We appreciate you taking the time to leave us a review.
Hello, foremost we’d like to apologize for your negative experience. In addition, we’d like to learn more about your situation and make things right....
Hello, and thank you for your lovely review. We appreciate you taking the time to share your experience with us as well. We hope you enjoy your brand...
Easy
Would RecommendLove the color
From .94-in x 5.5-in x 16-ft Grooved Enhance Naturals Rocky Harbor-56BDL Verified Purchaser
Hello, Thank you for the 5-star review. We are so glad you are loving your Trex decking! - Trex Customer Care
Happy Customer
Would RecommendEverything about my experiences was great!
Hi there! We're so glad to hear that you had a great experience with our product. We hope that we can serve you again in the future! -Trex Custom...
Hello, We’re so sorry to hear about your experience with our product. We aim to offer 100% customer satisfaction to all of our customers, and would l...
Good product not cheap
Would RecommendDid not like cost Loved the color
From .94-in x 5.5-in x 12-ft Grooved Enhance Naturals Rocky Harbor Verified Purchaser
Hello, and thank you for the feedback, this is something we have been working on to be better for the customer. Trex strives to be the best composite...
Came earlier than window!
Would RecommendDidn't know that it had a different install than traditional composite boards, but it worked out fine.
From .94-in x 5.5-in x 20-ft Grooved Enhance Naturals Toasted Sand-56BDL Verified Purchaser
Hello, and thank you for your 5-star review. We really appreciate you taking the time to share your experience with us as well. We hope that we can s...
Expect better fot the price
Would RecommendNot only was the order delayed by three weeks but out of 49 boards, 2 were damaged. I was still able to use them but at the price (a little over $4000) i expect them all to be perfect. Many of the boards also had a slight warp at the ends. I could not check them on arrival as they were in a bundle, and the only reason I chose delivery was that at 16ft I could not transport them myself. Again i was able to use them but i would think again before using lowes for this product.
Hello, and thank you for your feedback. We’re sorry to hear of your experience. If you have any concerns with the product in the future, please feel ...
Warping
Lowe's contractor installed Trex decking in 2022. This year all of the side boards on the deck have warped even though I was assured this would not occur. I have tried repeatedly to contact Lowe's to see who and how to contact someone to help. It has been thirty days and still I have not been able to contact anyone. Store customer service gave me a number to call but it is out of service. This was a very huge investment for me. I was so pleased with it until 18 months later. It is shameful that ...
From Enhance Naturals 1-in x 6-in x 16-ft Coastal Bluff Composite Deck board
Hello, sorry to hear that. Please give us a call at 1.800.289.8739 as we would like to look into this further. Thank you, - Trex Customer Care
Easy to work with.
Would RecommendEase of installation. Looks fantastic.
From Enhance Naturals 1-in x 6-in x 20-ft Coastal Bluff Composite Deck board Verified Purchaser
Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, - Trex Cus...
Makes any deck look great
Great product
From Enhance Naturals 1-in x 6-in x 16-ft Rocky Harbor Grooved_SLASH_Scalloped Composite Deck Board Verified Purchaser
Hello, and thank you for being a Trex customer. We appreciate you taking the time to leave us a review, and we hope that we can serve you again in th...
Hello Gary, sorry to hear this. If you are still having trouble obtaining Trex boards, please give us a call at 1.800.289.8739 as we would be more th...