Ratings & Reviews for TREX Select 1-in x 6-in x 20-ft Pebble Grey Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
The decking boards are durable, weather-resistant, and require minimal maintenance. Customers praise the attractive wood-like appearance and variety of color options, as well as the textured surface for good traction. The boards are also reported to be straightforward to install. However, some customers have experienced quality issues, with warped or damaged boards. The decking can also get quite hot in direct sunlight, making it uncomfortable to walk on barefoot.
Customer review summary generated by AI, including incentivized reviews.Cupping
Would Not RecommendInstaller may not have installed entirely correct, but this Trex decking is not the greatest product. Yes, it may not need to be stained, but it definately warps and cups worse than decking boards. I wish that I had gone with a different decking material. Deck is 2 yrs old.
Damaged boards
Would Not RecommendI ordered 43 Trex 20 ft. grooved boards. I paid to have them delivered. 5 of the boards were obviously damaged, but sent anyway. 3 boards had what appeared to be tire marks. I requested 5 replacement boards. 1 of the 5 replacement boards had a manufacturing defect. I don't understand why Lowe's accepts boards that have obvious flaws leaving the customer to request replacement boards with extra time involving order and delivery for both Lowe's and the customer. Extremely frustrating....
Hi Maldemer, thank you for reaching out. I am sorry to hear of your experience and would like to learn more. When you are able to, please give us a c... Read More
Some confusion at the store during pickup.
Would Not RecommendProduct was just as expected and DELIVERED 2 DAYS EARLIER THAN EXPECTED.
From Select 1-in x 6-in x 16-ft Pebble Grey Square_SLASH_Solid Composite Deck Board Verified Purchaser
Thank you for the review! We hope you enjoy your deck for years to come! -Trex Customer Care
Looks good in my deck
Would RecommendVery easy to order
From Select 1-in x 6-in x 12-ft Pebble Grey Composite Deck Board Verified Purchaser
Hello Jimmy and thank you for being a Trex customer. We appreciate you taking the time to leave us a review. We hope you enjoy your new decking for m... Read More
disappointed
Would Not Recommendthe product delivered was not what I asked for. I gave the agent at the counter the slip from a prior order as a reference to get additional deck boards. This product, while close, it is not the same product i asked for
From Select 1-in x 6-in x 12-ft Saddle Composite Deck Board Verified Purchaser
Good afternoon,
We’re sorry to hear that you have not been pleased with our product. Please contact us at 1-800-289-8739 | customercare@trex... Read More
Hello Mike, and thank you for your 5 star review. We really appreciate you taking the time to share your experience with us as well. We count ourselv... Read More
Hello, and thank you for your 5 star review. We really appreciate you taking the time to share your experience with us as well. We count ourselves lu... Read More
Great
Would RecommendGreat Product and Service!
Hello Dave, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, Chris... Read More
Real Trex
Would RecommendWe had a deck installed 5 years ago. The Trex we bought at the time was grooved on the sides but not underneath. Very heavy. Now I see all the retail Trex is lighter and waffled on bottom. Very glad Lowes was able to get the higher quality decking!
From Select 1-in x 6-in x 12-ft Saddle Composite Deck Board Verified Purchaser
Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, Christina ... Read More
Hello, we are extremely sorry to hear about this, and even more sorry to disappoint a customer. If you need assistance please reach out to our custom... Read More
Hello, and thank you for your review. We work hard to meet customer expectations, and we’re happy to hear we hit the mark for you! Thanks, - Trex Cus... Read More
good product
exactly as advertised.
Hello, and thank you for your lovely review. We appreciate you taking the time to share your experience with us as well. We hope you enjoy your brand... Read More
Hello, we’re so sorry to hear about your experience with our product. We aim to offer 100% customer satisfaction to all of our customers and would li... Read More