Ratings & Reviews for Trex Select 1-in x 6-in x 20-ft Pebble Grey Square/Solid Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Trex composite deck boards are a durable and low-maintenance option. Customers praised the solid construction, consistent quality, and easy upkeep. The color options, particularly the pebble grey, were well-received. However, some users reported issues with scratches, staining, and the boards becoming very hot to the touch. Installation challenges, such as warping and uneven boards, were also noted by a few customers. Despite these drawbacks, the majority of customers were satisfied with the long-lasting performance of the product compared to traditional wood decking.
Customer review summary generated by AI, including incentivized reviews.Hard to Find Person or Product
No employee was around the pickup area when I showed up. I finally found somebody willing help, but it was not their department. They had a hard time finding the product. I was told several times it wasn't there before it was finally located. Hassle FULL pickup experience.
Our new deck
Would Recommend
Hello, We can’t thank you enough for the five star review! Thanks, - Trex Customer Care Team
HOME OWNER
Would RecommendLOVE THE PRODUCT, BUT THE PEOPLE AT FARMVILLE LOWES WERE OUTSTANDING
Hello, and thank you for being a Trex customer. We appreciate you taking the time to leave us a review. We hope you enjoy your new decking for many y...
Overall good trex decking
Would RecommendGood quality easy to install. Only issue was it scuffed rather quickly with traffic
From Select 16-ft Madeira Square Composite Deck Board Verified PurchaserVerified Pro
Hello Sabrina, Happy to hear that you are enjoying our product. Luckily, light scratches/scuffs tend to weather out over time. For more information, ...
Poor orientation during shipping- scuffed!!
I have no complaints about the Trex, but Lowes damaged/scuffed the boards during shipment to my local Lowes where I picked it up. They shipped it Back to Front and Trex should be stacked/shipped front to front and back to back. The backs are scratchy and if you slide a back against a front the front gets permanently scratched!! Plus it took them 40 minutes to find my order!! How do you loose a 16 foot long order???
From Select 1-in x 6-in x 16-ft Saddle Square_SLASH_Solid Composite Deck Board Verified Purchaser
Hello KyDan. Thank you for reaching out to Trex and bringing your negative experience to our attention. We apologize for the challenges you have face...
Surface blemishes on newly received materials
Would Recommendseveral of the boards received had noticeable blemishes / marks / scratches on them that cause me to have to try to "work around" placing those blemishes where they are not noticeable. Not sure how to "correct" those blemishes because they are imbedded in the surface coating of the boards. Blemishes are NOT obvious when materials are delivered to the job site. Only upon moving materials from the dropoff point to the onsite construction location were the blemishes then noticed
From Select 1-in x 6-in x 16-ft Saddle Square_SLASH_Solid Composite Deck Board Verified Purchaser
Hello, We’re so sorry to hear about your experience with our product. We aim to offer 100% customer satisfaction to all of our customers, and would l...
I apologize for the inconvenience this caused you. Please contact info@sfpusa.com for better assistance with this issueFrom Select 12-ft Saddle Square Composite Deck Board Verified Purchaser
Hello, and thank you for being a Trex customer. We appreciate you taking the time to leave us a review. We hope you enjoy your new decking for many y...