Ratings & Reviews for TREX Transcend 1-in x 6-in x 20-ft Tiki Torch Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Trex composite decking is generally praised for its high quality, attractive appearance, and durability. Customers highlight the wide range of color options and realistic wood-like finish. The decking is reported to be easy to install, though some caution is needed to address potential issues like curling or spacing. While the product is expensive, many feel it is a worthwhile investment considering the benefits it provides. A small number of customers experienced negative issues such as inconsistent board sizes and damaged boards.
Customer review summary generated by AI, including incentivized reviews.Quality product
Would RecommendSeems very high quality and was a breeze to install.
From Transcend 1-in x 6-in x 16-ft Tiki Torch Solid Composite Deck Board Verified Purchaser
Thank you so much for the kind review, Happy Holidays! - Cami, Customer Care Team.
Hello James and thank you for your fantastic 5-star review! We are incredibly grateful that you took the time to share your feedback with Trex. Than... Read More
Great service
Would RecommendEasygoing
From Transcend 1-in x 6-in x 12-ft Dark Solid Composite Deck Board Verified Purchaser
Hello Bill and thank you for your lovely review. We appreciate you taking the time to share your experience with us as well. We hope you enjoy your b... Read More
Wrong Trex Board Shipped
Would RecommendOrdered a 16' Trex Tiki Torch board, but the wrong color was shipped with the rest of my order. Somehow received a 16' Trex Lava Rock board, vice what was actually ordered. Not sure how this happens.
Hello Kevan. Thank you for reaching out to Trex and bringing your negative experience to our attention. We apologize for the challenges you have face... Read More
Hello, and thank you for sharing your experience with us. At Trex, we strive for 100% customer satisfaction, and we are happy we did just that. We ho... Read More
Charged for sample, no product available
From Transcend 12-in Tiki Torch Composite Deck Board (Sample) Verified Purchaser
We're so sorry to hear the experience you've had! Please reach out to us at 1-800-289-8739 so that we may further assist. -Trex Customer Care... Read More
Hello, We can’t thank you enough for your kind, 5-star review!
Hello Moore, sorry to hear that. If you would like to discuss the situation further, please give us a call at 1.800.289.8739. Thank you, - Trex Custo... Read More
Shipping took forever !
Would RecommendSlow Shipping !
From Transcend 12-in Tiki Torch Composite Deck Board (Sample) Verified Purchaser
Hello, we apologize for any inconvenience you have experienced.
Tiki Torch bringing the quality 🔥 Smooth install and a standout look… love it 💚 Brandi -Trex Customer Care