Ratings & Reviews for Trex Transcend 1-in x 6-in x 12-ft Spiced Rum Grooved/Solid Composite Deck Board
Ratings may include incentivized customer reviews.
What Customers Are Saying
The Trex composite decking is praised for its great appearance, durability, and low maintenance requirements compared to traditional wood decking. Customers highlight the desirable color options and realistic wood grain. However, some have experienced issues with damaged boards or slight variations in color and texture between batches. A few customers also noted challenges with the flexibility and installation of the longer boards. Overall, the majority of customers are very satisfied with the high-quality and long-lasting Trex composite decking.
Customer review summary generated by AI, including incentivized reviews.
Thank you so much for the kind review, Happy Holidays! - Cami, Customer Care Team.
Hello James and thank you for your fantastic 5-star review! We are incredibly grateful that you took the time to share your feedback with Trex. Than...
Great service
Would RecommendEasygoing
From Transcend 1-in x 6-in x 12-ft Lava Rock Grooved_SLASH_Solid Composite Deck Board Verified Purchaser
Hello Bill and thank you for your lovely review. We appreciate you taking the time to share your experience with us as well. We hope you enjoy your b...
Wrong Trex Board Shipped
Would RecommendOrdered a 16' Trex Tiki Torch board, but the wrong color was shipped with the rest of my order. Somehow received a 16' Trex Lava Rock board, vice what was actually ordered. Not sure how this happens.
From Transcend 1-in x 6-in x 16-ft Tiki Torch Grooved_SLASH_Solid Composite Deck Board
Hello Kevan. Thank you for reaching out to Trex and bringing your negative experience to our attention. We apologize for the challenges you have face...
Hello, and thank you for sharing your experience with us. At Trex, we strive for 100% customer satisfaction, and we are happy we did just that. We ho...
We're so sorry to hear the experience you've had! Please reach out to us at 1-800-289-8739 so that we may further assist. -Trex Customer Care...
good stuff
Would RecommendFrom Transcend 1-in x 6-in x 12-ft Spiced Rum Grooved_SLASH_Solid Composite Deck Board Verified Purchaser
Hello, We can’t thank you enough for your kind, 5-star review!
Return Process
Two of the boards were delivered damaged.
From Transcend 1-in x 6-in x 20-ft Lava Rock Grooved_SLASH_Solid Composite Deck Board Verified Purchaser
Hello Moore, sorry to hear that. If you would like to discuss the situation further, please give us a call at 1.800.289.8739. Thank you, - Trex Custo...
Tiki Torch bringing the quality 🔥 Smooth install and a standout look… love it 💚 Brandi -Trex Customer Care
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