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MailMaster Plastic Large Mailbox Black

Ratings & Reviews for Step2 MailMaster Plastic Large Mailbox Black

4.5
153
Review
 4.5 out of 5
153 Reviews


91% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise this mailbox for exceptional durability and reliability, with most reporting it survives severe impacts from cars, snowplows, and harsh weather while lasting 10-15 years or longer. Many highlight straightforward installation and attractive design that enhances curb appeal. Some note the newer model has a narrower, shallower mail compartment compared to older versions, and a few report occasional door issues. Despite these minor concerns, most customers consider it a dependable, long-lasting investment they would purchase again.

Customer review summary generated by AI, including incentivized reviews.
153 Customer Reviews

Not what I expected

Would Not Recommend

As soon as I pulled from the box I tried to open the front door and it broke right away. The replacement doors are on back order so the mailbox is just setting in storage

August 18, 2020

From step2.com

Response from CS

We are very sorry to hear of your doors/door breaking and will send replacements promptly.

CSAugust 18, 2020

TERRIBLE NEW DESIGN

Would Not Recommend

I had a Step 2 mailbox for years, however after 20 or so year the magnets rusted and the door broke off. Despite the age I really liked the box and was happy to find what I thought was the same box. I ordered the #545200 box thinking it had the same internal capacity. The outside size was the same but the inside could no longer hold an 9 x 12 envelope with out it being folder therefore destroying photographic or other items that SHOULD NOT be folded. It also would not hold the smaller boxes I fr...

March 24, 2020

From step2.com

Mailbox

Would Recommend

I love the look and style of the mail box. The previous owner backed into and broke the bottom of the old one. Would have given product 5 stars but because I only needed the bottom but had to purchase whole thing and it didn't come with pole that was needed to hold box I had to take off a star. It just so happened that the wood pole from the last box was still in ground?

September 19, 2019

From step2.com

Best choice on the market!

Would Recommend

This mailbox, had one at previous home, lasts forever and still looks great. Big enough to hold small packages, saving the mailman time and steps. All metal boxes rust, dent and break....not these! A great product.

July 25, 2019

From step2.com

good

Would Recommend

This is a replacement. My 15 year old Mialmaster Plus was hit by a car.

May 22, 2019

From step2.com

Great product

Would Recommend

We have purchased 3 of these over the years. They go together reasonably quickly-directions are very easy and straightforward. Digging the hole is probably the toughest job.

May 2, 2019

From step2.com

beyond expectaions

Would Recommend

I don't know how long this mailbox has been here, we moved here is 2015 and inherited it. It was it by a truck in the night and thought we had to buy a new one as the post part was gone. it was since found about a mile down the road "in one piece" even the 4x4 inside the post cover was ok,. The police said it must have been caught under the vehicle, even the ground post was still attached but very bent, just a small ding on both sides of the cover was visible from the impact (hit head on) Clean...

April 28, 2019

From step2.com

Easy install

Would Recommend

Very easy install and if my post was wood would have been easier...is a concrete 4x4 post. Was able to modify holes. The PLASTIC however seems to be very soft and we'll see how this looks in a couple years. It came out of the BOX scratched and hadn't notice until I was mounting to the post.

March 18, 2019

From step2.com

Great Product

Would Recommend

This product easy to install and maintain! Looks great also

February 16, 2019

From step2.com

Great product and service!

Would Recommend

Could not be happier. Ordering online was quick and easy, and installing the mailbox was simple. I was actually replacing an older model Step2 mailbox that was damaged by a snow plow, so the 4x4 wood post was already in place. Very pleased with the experience.

July 18, 2018

From step2.com

17 Years Battered but not Beaten

Would Recommend

I have had my MailMaster Plus Mailbox for 17 years. It has been run over by automobiles four times and a mobile home once. I just keep putting it back together and beating it back into shape. I couldn't ask for a better mailbox. Thanks.

June 11, 2018

From step2.com

Love it!!

Would Recommend

I really like my Step2 Mailmaster. It has been knocked apart by a drunk driver, which snapped the top off but didn't break anything. It has also weathered about 20 years of Michigan winters and is still in near perfect condition. This past winter the door must have come open and the snowplow popped it off and took it away "somewhere." Received a new door and metal clip and here's the only problem I've ever had with this mailbox. There are tons of instructions on how to mount the door to the mail...

May 28, 2018

From step2.com

Worth Replacing

Would Recommend

Good design, solid construction. We had a problem with vandals breaking and burning. Hopefully this latest replacement will survive. [the vandals have grown up and now have mailboxes of their own] We thought about a different design but opted to stay with the Step 2 MailMaster Plus Mailbox. We like it. It keeps the mail and newspaper dry in inclement weather.

March 10, 2018

From step2.com

Comes with numbers,but........

Would Recommend

Why only three of each number on a two sided box? If you need two of the same number on each side your outta luck!

March 4, 2018

From step2.com

Response from CS

Please contact our Consumer Service Specialists at 1-800-347-8372 Monday through Friday, 8AM -5PM Eastern Standard Time and we will be happy to help y... Read More

CSMarch 6, 2018

I have used a Step 2 mailbox for 20 years.

Would Recommend

I haven't installed this Item yet. I'm replacing a Step 2 that has been in service for 20 years ! ! ! !

February 3, 2018

From step2.com

Step2 Mail Master Plus mail box

Would Recommend

It served its purpose well. It came quick, was easy to install, and looks great.

October 7, 2017

From step2.com

Very well made

Very well built and all the parts were included. easy to put up

September 29, 2017

From step2.com