Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this mailbox for exceptional durability and reliability, with most reporting it survives severe impacts from cars, snowplows, and harsh weather while lasting 10-15 years or longer. Many highlight straightforward installation and attractive design that enhances curb appeal. Some note the newer model has a narrower, shallower mail compartment compared to older versions, and a few report occasional door issues. Despite these minor concerns, most customers consider it a dependable, long-lasting investment they would purchase again.
Customer review summary generated by AI, including incentivized reviews.Great Mailbox
Would RecommendI have owned a Step 2 mailbox for several years and it provided maintenance free service for all those years.However, the model I owned did not have a newspaper tube, and that's why I ordered a new Step 2 Plus which I received in a timely manner. Furthermore, it was very easy to remove the old mailbox and install the new one on the same post.
From step2.com
Excellent Product
Would RecommendIt's my second one. Snow plow took out my first oneafter 13 years of use.
From step2.com
easy transaction!
Would Recommendonce 4 x 4 is in ground, damaged upright portion replaces easily
From step2.com
My new mailbox
Would RecommendI expect that our new mailbox will be as durable as our previous which was very durable: well, with the exception of being struck by a snowplow that is .....
From step2.com
Not even a snowplow!!
Would RecommendWe live in the Chicago area.15 years ago we put in the MailMaster mailbox.This winter a snowplow, while backing up, slammed into our mailbox with the plow blade and took it out. When I went out to check the damage there was not a mark on the mailbox but the 4x4 pressure treated post was snapped in half. In the spring we will put the box back in with a new post and it will probably last another 15 years..
From step2.com
Really durable, takes a beating.
Would RecommendThis is the second of these mailboxes I've had. The first one lasted for 8 years on a highway. It's been completely run over by a pickup truck, hit multiple times per year by snowplow rifts, and had some spare parts added for repairs. It really takes a beating. The old one finally got cracked up the side by a hit from farm machinery. If this one lasts as long, I'll be very happy. The average life span of mailboxes on my road is generally less than a year.
From step2.com
Great Product, Takes a Beating
Would RecommendI ordered a new mailbox as a replacement for my old one, of which parts were no longer available. We live on a narrow country road. Farm equipment has tortured our old mailbox several times. I have been able to revive it each time, until something tore a hole in the plastic side. I am still using it until something else strikes it. This is a very durable product and easily repaired.
From step2.com
We love the look and functionality!
Would RecommendThe product is very satisfactory!
From step2.com
Hail of a Mailbox!
Would RecommendWe purchased ours prior to 2000. It has been run over a couple of times by mischevious teenagers, several hail storms in the past, a small twister last year and a huge hail storm this week! I am pleased to say it only lost half of the front door. We had to get a replacement flag after one of the runovers (free I might add - Thank you Step2!)This mailbox does not have one crack, dent or mark on it. It has faded over the years but don't we all :) I love it. Thanks again Step2 for a great product.
From step2.com
Replacement Mailbox
Would RecommendThis is a replacement mailbox. Just put it up, too new to leave a good comment.
From step2.com
too new to rate
Would RecommendIt installed easily and was just put up. I will have to see how it withstands the weather before making any more comments.
From step2.com
Latest Model Mailmaster Plus
Would Not RecommendThe model you will recieve is not the same as pictured on this website. For one, to put it together you have to drill your own holes and attach the top to the bottom with the four supplied screws. The screws now show on the outside two on each side just below the address space. The screws they supply rust and the stain drips down the side. Also the space to put the mail is very small and will not hold an overnight letter envelope even though the outside dimensions are very large. The new design ...
From step2.com
i would buy another
Would Recommendive had mine for 15 years its been hit by cars pulled outa the ground by trucks and beaten with baseball bats and snow plows only thing i ever have to do is replace one of the doors once in awhile
From step2.com
