Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this mailbox for exceptional durability and reliability, with most reporting it survives severe impacts from cars, snowplows, and harsh weather while lasting 10-15 years or longer. Many highlight straightforward installation and attractive design that enhances curb appeal. Some note the newer model has a narrower, shallower mail compartment compared to older versions, and a few report occasional door issues. Despite these minor concerns, most customers consider it a dependable, long-lasting investment they would purchase again.
Customer review summary generated by AI, including incentivized reviews.Best mailbox ever
Would RecommendWe purchased our Step2 mailbox 25 years ago. We live on a busy road in the country. Our mailbox has survived snowy winters, snow plows and a direct hit by a delivery van during which the entire mailbox was lodged beneath the van and dragged a mile down the road. We dusted it off, replaced the wooden post and kept on using it. Other than some scratches, it was perfect. This year, however, the 30 degrees below zero wind chill and blast of snow from the highway plow did shatter it. Curiously, ...
From step2.com
Great Mailbox - Easy to Install
The Mailmaster Plus is a terrific mailbox. It protects the mail and newspapers from all the elements - rain, snow, ice. This mailbox is easy to install and looks great. Previous models that included two newspaper compartments had a wider mail container and that easily accommodated delivery of most packages delivered by the USPS. I wish a mailbox model was still available with the wider mail container. I would rate the Mailmaster Plus at five stars if the wider model was available.
From step2.com
Mailbox Heaven
This mailbox is extremely appealing and perfect for all of the varieties of correspondence we receive daily. It is sturdy, easy accessible for our carrier and the rear entry keeps you safe from traffic. Installation is simple and all parts are perfectly matched.
From step2.com
excellent
excellent product and easy assembly
From step2.com
☺
Very pleased! Looks good and color blends with environment.
From step2.com
Great choice!
This color was hard to find in improvement stores so I went on line and was thrilled to get it. Love all of its features and looks wonderful in my yard!
From step2.com
Excellent mailbox!
This mailbox is exactly what I was looking for. It was very easy to put up & it looks great!
From step2.com
Excellent mailbox
This is our third mail box from Step2. They are strong, attractive and durable. Only had to replace due to cars hitting them.
From step2.com
Only Mailbox i could find to fit what we needed it for.
I purchased this Mailbox for the business I work for. It has a larger capacity for items like legal size envelopes etc.. We receive a lot of this type of mail daily and this is a plus as the mailman doesn't have to bend/fold the larger mail items in order to get them to fit in a standard size rural mailbox. You should advertise this mailbox as such. I believe it will fit our needs very well.
From step2.com
Excellent mailbox with a great price
I expected a good mailbox, but was pleasantly suprised by this great one. Simple to install, sturdy, very good looking, and works flawlessly. I highly recommend it!
From step2.com
I will buy another when the snow plow destroys this one
Quick shipping easy installation love the color great price for a great product
From step2.com
newspaper door lost
Would RecommendGot this as replacement and assembled it myself. Easy assembly, except newspaper back door just sits there. No way to secure it. First morning, wind blew that door into street and car ran it over! Now newspaper gets soaked and falls out often. Also, numbers need better adhesive. 7 months and they are coming off already. Solid design and good mailbox overall.
From step2.com
There is one design flaw to this box
Would RecommendWhy did you make such a large box, that appears to be very durable and roomy, with such a cramped interior space. My old Rubbermaid box was smaller, overall, but did not have 2" thick walls. Larger parcels have to be bent or folded to get inside.
From step2.com
easy assembly and installation
Instructions easy to read and simple
From step2.com
Mail gets soaked when it rains!
Would Not RecommendI thought that this would be an improvement from my old mailbox, however, whenever it rains my mail get soaked. This negates any positive features. Very poor design.
From step2.com
Solid enough product
Would RecommendThis is replacement for a similar mailbox. I picked it because it looked pretty easy to assemble and install, which it probably still is. However, when I pulled it out of the box, the first thing the instructions say is you need two people to slide the mailbox part onto the base. This is because it's a really snug fit and one person needs to sort of pry the plastic base apart so it will be able to slide and grip onto the bottom of the mailbox. Then you screw it in. It's really bulky so it's near...
From step2.com
Does what it's suppossed too!!
Would RecommendKeeps everything dry
From step2.com
My mailbox
Mine is over 17 years old, very sturdy, nearly indestructible(kids tried), just had to replace the flag and door... I painted mine last month and broke the door clip taking it off-but would recommend this box...
From step2.com
Best mailbox ever!
Would RecommendPurchased this mailbox to replace an identical one that was finally looking tired after 13 years of service. The old one was still in perfect working condition, just started to fade in the Florida sun after all that time. Will look for another one 13 years from now!
From step2.com
Beautiful
Would RecommendIf I didn't have help, it wouldn't have been installed.
From step2.com
