Ratings & Reviews for STAINMASTER PetProtect Pheasant Lane Oak 12-mm T x 7-1/2-in W x 50-in L Waterproof Laminate Wood Flooring ( 23.69-sq ft / Carton )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the flooring's authentic wood appearance and luxurious aesthetic, with many noting it looks far better in person than photos suggest. The waterproof padding and premium finish earn consistent appreciation. However, a notable group reports significant installation frustrations with the click-and-lock mechanism failing to engage properly, requiring workarounds. Some customers also experience chipped or damaged planks upon arrival or during use, raising durability concerns despite the elegant appearance. Overall, most reviewers consider the visual appeal worthwhile despite installation and quality control challenges.
Customer review summary generated by AI, including incentivized reviews.Absolute WORST Flooring Product
Would Not RecommendDo NOT waste your time or money on this flooring. The installation process has been unbelievably awful. It doesn’t click together, doesn’t lay flat, chips when you tap it, I have spent countless hours, days, and weeks trying to install my living room floor and I think it just boils down to being just a crap product. I’ve installed hardwood, bamboo, vinyl, tile, and this Stainmaster laminate is just straight garbage. I have never been so frustrated. Truly at the point of swallowing the loss and j...
From Nayatt Point Hickory 12-mm T x 7-1_SLASH_2-in W x 50-in L Waterproof Laminate Wood Flooring ( 23.69-sq ft _SLASH_ Carton )
Reasonable way to re-floor a small room!
Would RecommendEasy to install and the color was not too dark. The amount that was on sale was perfect for my small bedroom job.
From Cheltenham Hickory 12-mm T x 7-1_SLASH_2-in W x 50-in L Waterproof Laminate Wood Flooring ( 23.69-sq ft _SLASH_ Carton ) Verified Purchaser
Great customer service
Would RecommendThe floor manager and the floor technician were the best I've ever experienced!!! Thank you for taken time to explain everything clearly!!
Beautiful flooring
Would RecommendSo proud of my beautiful floor but was a pain to install. Planks did not go into the grooves smoothly at all.
From Nayatt Point Hickory 12-mm T x 7-1_SLASH_2-in W x 50-in L Waterproof Laminate Wood Flooring ( 23.69-sq ft _SLASH_ Carton ) Verified Purchaser
Couldn't be better!
Would RecommendThank you! It is a pleasure to do business with those that do their jobs, seemly with precision, while making no effort to make sure they smile. It's too rare to see this no days. Keep up the great work.
From Nayatt Point Hickory 12-mm T x 7-1_SLASH_2-in W x 50-in L Waterproof Laminate Wood Flooring ( 23.69-sq ft _SLASH_ Carton ) Verified Purchaser
Waterproof laminate
Would RecommendThe guy in flooring deparment was very good help i would go to him everytime.
From Nayatt Point Hickory 12-mm T x 7-1_SLASH_2-in W x 50-in L Waterproof Laminate Wood Flooring ( 23.69-sq ft _SLASH_ Carton ) Verified PurchaserVerified Pro
Waterproof Flooring!
Would RecommendLove that it is waterproof - replacing basement flooring due to water
Verified Purchaser
Poor Quality Material
Would Not RecommendThe quality of this flooring is not good. I thought I was getting a good deal on some discontinued flooring... but I think the quality of the product is why it was reduced for clearing.... The installers had very difficult time with the product. It chips super easily and was hard to get cut and fit in place..... I am super sad as I just wasted over $500 dollars and can't afford to do this over......
From Nayatt Point Hickory 12-mm T x 7-1_SLASH_2-in W x 50-in L Waterproof Laminate Wood Flooring ( 23.69-sq ft _SLASH_ Carton ) Verified Purchaser
Beautiful flooring, good price.
Would RecommendLove this flooring, it was easy to lay and looks great, scratch proof too.
From Bittersweet Hickory 12-mm T x 7-1_SLASH_2-in W x 50-in L Waterproof Laminate Wood Flooring ( 23.69-sq ft _SLASH_ Carton ) Verified Purchaser
Great knowledgeable staff of the area I needed
Would RecommendAppreciated knowledgeable staff in that department. Helped me to understand exactly what I needed, price and under coating stuff that I should use.
Verified Purchaser
AWESOME PRODUCT
Would RecommendTHIS FLOORING WAS EASY TO LAY AND LOOKS GOOD. IT IS AWESOME.
From Nayatt Point Hickory 12-mm T x 7-1_SLASH_2-in W x 50-in L Waterproof Laminate Wood Flooring ( 23.69-sq ft _SLASH_ Carton ) Verified Purchaser
2nd Room
Would RecommendLove the light color and durability of the flooring
From Lafayette Chestnut 12-mm T x 7-1_SLASH_2-in W x 50-in L Waterproof Laminate Wood Flooring ( 23.69-sq ft _SLASH_ Carton ) Verified Purchaser
We appreciate you sharing your feedback KimE, please feel free to share photos of your amazing install of this Lafayette Chestnut product! Thanks for...
Glad to hear it Nan G! Feel free to share photos of your exciting install!