
Ratings & Reviews for smartpond Low Water Shut-off 500 -GPH Submersible Plug in Fountain Pump
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this fountain pump for its powerful, consistent water flow and thoughtful design features. Most highlight the automatic low-water shutoff as a game-changer that prevents costly pump failures from evaporation or leaks. The versatile adapter compatibility—typically three sizes—and easy installation earn consistent appreciation, with many noting no additional fittings needed. Suction cups and compact design enhance usability. However, a notable minority report premature failures, impeller breakage, or sudden stoppage after weeks of use, raising durability concerns. Despite these issues, most customers consider it excellent value and recommend it for small to medium fountains.
Customer review summary generated by AI, including incentivized reviews.Replacement pump
Would RecommendNice little pump , my Moms burnt out so I replaced it with this model, easy to install and the adjustable PSI is really nice so you can adjust the flow just the way you want it .
Verified Purchaser
Pressure/volume drop
Would Not RecommendInstalled as a 16” lift water feature spout. Starts out with good flow, but after less than a month flow drops significantly! Followed all cleaning instructions! Tech support sad it was a bad armature and sent a replacement. Less than one month later same result! New pump coming! New review tbd!
junk
Would Not Recommendmade very cheap impeller shaft broke after 4 hour of use junk
Verified Purchaser
Hello, thank you for the review, all feedback is important to us. We are sorry to hear about your experience. When used in a proper application, this... Read More

Need to sell replacement impellers for pumps
Would RecommendWhen straight to area found product.
Verified Purchaser
Impeller broke
Would Not RecommendOn the plus side, it was nice while it lasted. the low-water shut-off does work to shut off the motor when water is low. We ran this 500 GPH smartpond pump a few days a week for several months, now it doesn't pump water any more. I disassembled it to clean it according to the video on the smartpond web site and found that the white plastic impeller just spins ineffectively on the shaft. So although the pump spins its magnetic rotor, the white plastic impeller doesn't spin with the rotor, so no ...
Hello, thank you for the review, all feedback is important to us. All our pumps come with a warranty. To assist you with a warranty replacement, plea... Read More

Lowe's is very user friendly.
Would RecommendThe product just top notch always from Lowe's never had a bad dealing with any Lowe's product.
Verified Purchaser
Good flow +
Would RecommendNew improved maintenance feature is a big plus and should help extend the functionality of the pump.
Verified Purchaser
Easy Pick-up
Would RecommendVery convenient and they called to make sure I knew my order was in the back lumber area.
Verified Purchaser
Great fountain pump!
Would RecommendPut this in a medium sized fountain to replace one that just died. This was able to push water up a 3/8" tube 3.5 feet and shoot it in the air another 6". Actually had to adjust the flow down as I didn't want it launching that high. Only recommendation I would have is to get some type of mesh screen to cover the intake so it doesn't get clogged with debris.
Verified Purchaser
I bought the 84576 a little over a year ago and still have the Lowe's receipt. Only recently when I shut off the pump via a switch controlling our fountain the pump will not restart without me disassembling it and "fooling" with the blades inside the housing. When I called customer service they said this is the way their pumps are designed. Since the pump never had this issue before this response was a "polite brushoff". Having to disassemble our fountain to restart the pump is a major pain ...
Hello Mike. Thank you for your review. We are sorry to hear you experienced this problem. The smartpond low water shutoff prevents pump burnout by sh... Read More

Does not last past a couple weeks
Would Not RecommendWorked great for the first week now will barely pump. I have cleaned the pump per instructions.
Verified Purchaser
Thank you for leaving your feedback, we strive to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectati... Read More

Good Flow
It's a good pump and a good fit for the fountain it went into..
Verified Purchaser
Worked perfect
Would RecommendVerified Purchaser
pump burnout
Would Not RecommendThis is going to be my second time I had to return this pump. This pump does NOT shut off when water is low to Prevent pump burnout. when my fountains water got low I didn't even have time to refill it before the pump burnout. It has happened twice now. I do like the pump because it is hard to find a pump for a for 5-7-ft fountain with the 500-GPH. I will be returning it again and getting another one. Wish the low water shut off would actually work.
Verified Purchaser
Hello Linda. We are sorry to hear you experienced this problem. This pump is protected by a 2-year included warranty plus an additional 1 year with o... Read More

Hello, thank you for the review, all feedback is important to us. We are sorry to hear that you are not satisfied with your purchase. there are many ... Read More