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Low Water Shut-off 500 -GPH Submersible Plug in Fountain Pump

Ratings & Reviews for smartpond Low Water Shut-off 500 -GPH Submersible Plug in Fountain Pump

4.3
167
Review
 4.3 out of 5
167 Reviews


81% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers overwhelmingly praise this fountain pump for its powerful, consistent water flow and thoughtful design features. Most highlight the automatic low-water shutoff as a game-changer that prevents costly pump failures from evaporation or leaks. The versatile adapter compatibility—typically three sizes—and easy installation earn consistent appreciation, with many noting no additional fittings needed. Suction cups and compact design enhance usability. However, a notable minority report premature failures, impeller breakage, or sudden stoppage after weeks of use, raising durability concerns. Despite these issues, most customers consider it excellent value and recommend it for small to medium fountains.

Customer review summary generated by AI, including incentivized reviews.
167 Customer Reviews

Replacement pump

Would Recommend

Nice little pump , my Moms burnt out so I replaced it with this model, easy to install and the adjustable PSI is really nice so you can adjust the flow just the way you want it .

June 9, 2024
Verified Purchaser
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Pressure/volume drop

Would Not Recommend

Installed as a 16” lift water feature spout. Starts out with good flow, but after less than a month flow drops significantly! Followed all cleaning instructions! Tech support sad it was a bad armature and sent a replacement. Less than one month later same result! New pump coming! New review tbd!

June 3, 2024
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Response from smartpond Team

Hello, thank you for the review, all feedback is important to us. We are sorry to hear that you are not satisfied with your purchase. there are many ... Read More

smartpond TeamJune 4, 2024

smartpond

junk

Would Not Recommend

made very cheap impeller shaft broke after 4 hour of use junk

June 3, 2024
Verified Purchaser
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Response from smartpond Team

Hello, thank you for the review, all feedback is important to us. We are sorry to hear about your experience. When used in a proper application, this... Read More

smartpond TeamJune 4, 2024

smartpond

Need to sell replacement impellers for pumps

Would Recommend

When straight to area found product.

May 21, 2024
Verified Purchaser
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Impeller broke

Would Not Recommend

On the plus side, it was nice while it lasted. the low-water shut-off does work to shut off the motor when water is low. We ran this 500 GPH smartpond pump a few days a week for several months, now it doesn't pump water any more. I disassembled it to clean it according to the video on the smartpond web site and found that the white plastic impeller just spins ineffectively on the shaft. So although the pump spins its magnetic rotor, the white plastic impeller doesn't spin with the rotor, so no ...

May 8, 2024
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Response from smartpond Team

Hello, thank you for the review, all feedback is important to us. All our pumps come with a warranty. To assist you with a warranty replacement, plea... Read More

smartpond TeamMay 9, 2024

smartpond

Lowe's is very user friendly.

Would Recommend

The product just top notch always from Lowe's never had a bad dealing with any Lowe's product.

April 5, 2024
Verified Purchaser
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Good flow +

Would Recommend

New improved maintenance feature is a big plus and should help extend the functionality of the pump.

January 25, 2024
Verified Purchaser
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Easy Pick-up

Would Recommend

Very convenient and they called to make sure I knew my order was in the back lumber area.

December 18, 2023
Verified Purchaser
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Great fountain pump!

Would Recommend

Put this in a medium sized fountain to replace one that just died. This was able to push water up a 3/8" tube 3.5 feet and shoot it in the air another 6". Actually had to adjust the flow down as I didn't want it launching that high. Only recommendation I would have is to get some type of mesh screen to cover the intake so it doesn't get clogged with debris.

September 25, 2023
Verified Purchaser
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Would Not Recommend

I bought the 84576 a little over a year ago and still have the Lowe's receipt. Only recently when I shut off the pump via a switch controlling our fountain the pump will not restart without me disassembling it and "fooling" with the blades inside the housing. When I called customer service they said this is the way their pumps are designed. Since the pump never had this issue before this response was a "polite brushoff". Having to disassemble our fountain to restart the pump is a major pain ...

September 6, 2023
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Response from smartpond Team

Hello Mike. Thank you for your review. We are sorry to hear you experienced this problem. The smartpond low water shutoff prevents pump burnout by sh... Read More

smartpond TeamSeptember 12, 2023

smartpond

Does not last past a couple weeks

Would Not Recommend

Worked great for the first week now will barely pump. I have cleaned the pump per instructions.

July 18, 2023
Verified Purchaser
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Response from smartpond Team

Thank you for leaving your feedback, we strive to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectati... Read More

smartpond TeamJuly 24, 2023

smartpond

Good Flow

It's a good pump and a good fit for the fountain it went into..

July 18, 2023
Verified Purchaser
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Worked perfect

Would Recommend
June 28, 2023
Verified Purchaser
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pump burnout

Would Not Recommend

This is going to be my second time I had to return this pump. This pump does NOT shut off when water is low to Prevent pump burnout. when my fountains water got low I didn't even have time to refill it before the pump burnout. It has happened twice now. I do like the pump because it is hard to find a pump for a for 5-7-ft fountain with the 500-GPH. I will be returning it again and getting another one. Wish the low water shut off would actually work.

June 26, 2023
Verified Purchaser
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Response from smartpond Team

Hello Linda. We are sorry to hear you experienced this problem. This pump is protected by a 2-year included warranty plus an additional 1 year with o... Read More

smartpond TeamJune 28, 2023

smartpond