
Ratings & Reviews for Shenandoah Stemson 12-in W x 34.5-in H x 24-in D Truffle Stained Pull-out Cabinet Base Fully Assembled Cabinet Raised Panel Raised panel
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the cabinets' beautiful design, soft-close mechanisms, and premium color options like Rye and white finishes, with many describing them as high-end and gorgeous. However, significant quality control issues persist, including defective doors, warped panels, stained drawer fronts, misaligned cabinets, and missing screws. Several customers required multiple replacements to receive defect-free units. Despite manufacturing frustrations and installation delays, most customers ultimately find the final result worthwhile, with reviewers noting the cabinets' stunning appearance and sturdy construction justify the effort required.
Customer review summary generated by AI, including incentivized reviews.a perfect match to our floors, and counter tops
Would RecommendWhen we bought this house (a year ago) we decided to do a complete reconstruct to our kitchen. We consulted with Lowes designer, and decided on the cabinets we discussed and the time-line. Our finished kitchen took six months but now looks like this:
From shenandoahcabinetry.com
So easy to keep clean!
Would RecommendI love my new cabinets and the easy close feature. Very glad I chose these.
From shenandoahcabinetry.com
And we love knowing that you do! Thank you so much for choosing Shenandoah Cabinetry, and we hope you continue to adore all those great features.
Built solid
Would RecommendI redone my entire kitchen and I am very happy with the outcome. Cabinets are solid and trim looks great. Only thing I didn't like was some hinges were loose and adjustments can be frustrating. Some doors were scratched and I was sent new ones for replacement.
From shenandoahcabinetry.com
We could not be happier to know you made Shenandoah Cabinetry the choice to upgrade your kitchen! While it is great you enjoy that great Stemson Paint... Read More
At least they looked good
Would Not RecommendIt took two months to get them. 2 cabinets were damaged, 2 cabinets did not have the holes for shelf dowels and one sink base had holes for shelf dowels. I got tired of waiting for replacements and had a cabinet builder repair all the damage and mistakes.
From shenandoahcabinetry.com
We are sincerely sorry for the extra work needed to complete your project. We know how frustrating it is to wait for items, and our Customer Care Team... Read More
Do not order any cabinets
Would Not RecommendWe ordered cabinets in September and didn’t receive the first cabinet till late March. The last cabinet was delivered in may. We ordered a total of 24 cabinets and all but 2 cabinets need the doors replaced. Poor quality control! The doors had so much debris in the paint and had holes that were not filled in before being painted. Furniture end cabinets had big gaps. Do not order the cabinets if you want poor quality.
From shenandoahcabinetry.com
We are so sorry for the issues you have experienced. Our Customer Care team has reached out to you to discuss your Limited Lifetime Warranty options. ... Read More
Nice Looking product
Would RecommendBeautiful cabinets that look great in the kitchen.
From shenandoahcabinetry.com
We couldn’t agree more, and we hope you continue to enjoy your beautiful Shenandoah Cabinetry for many years to come!
Excellent materials, some quality control needed
Would RecommendI ordered wall cabinets, base cabinets and plywood and fillers. They arrived a little sooner than promised. Upon inspection, one had to be reordered due to a shipping issue (even though they were very well packed). One had to be reordered due to poor assembly. Putting then together I found a few other defects but was able to work around them. Everything I ordered was delivered and the damaged and defective cabinets were redelivered. The finish was very good and the hardware was great.
From shenandoahcabinetry.com
Thank you so much for your feedback, and we are so sorry for the issues you’ve had. We have reached out to you to ensure you have received everything ... Read More
Good quality cabinets
Would RecommendI had my cabinets installed a few months ago. I enjoy the soft close, the ease of cleaning and the color is natural and easy on the eyes. I did not want a ‘harsh’ bright white kitchen and the Rye was a good choice. Very affordable and still good quality. Delivery was on time and service was excellent. Very happy!
From shenandoahcabinetry.com
We’re also very happy, and it’s clear you made a very good choice! We also love the natural look of our Maple Rye finish you’ve used to create a beaut... Read More
Beautiful Kitchen Rebuild
Would RecommendI'm delighted with the style, color and design of the kitchen cabinets. They are built well and fit design specifications well. The overall quality of the stain is good, but there are areas in which the stain disappointing.
From shenandoahcabinetry.com
We want nothing more than for you to fully enjoy that beautiful Maple Truffle finish. Our Customer Care Team has reached out to you to discuss those d... Read More
Poor
Would Not RecommendCabinet in august it’s now December and I still can’t use my kitchen
From shenandoahcabinetry.com
Lengthy delays can be very upsetting, and we are truly sorry you experienced them. One of our Shenandoah Customer Care team members has reached out to... Read More
loved it
Would Recommendit took 6 months for it to get here i had one delay after another. It was too pricey.
From shenandoahcabinetry.com
Setbacks can be incredibly frustrating throughout any project, and we’re sorry you had to face those delays. Keep in mind our Shenandoah Customer Care... Read More
Beautiful cabinets, well built
Would RecommendOur cabinets were installed about a month ago I love the way they turned out. The installer commented on them being nice well built cabinets that deserved a hard surface counter which made me feel good about the purchase!
From shenandoahcabinetry.com
It is so wonderful to hear that you and your installer enjoyed your beautiful Shenandoah Cabinetry! They did a terrific job creating a bright and open... Read More
Poor craftsmanship with this set of cabinets.
Would Not RecommendBought from Shenandoah twice before with satisfactory results, this experience was very disappointing, workmanship was very poor.
From shenandoahcabinetry.com
We are very sorry for the disappointment you felt with your newest Shenandoah Cabinetry. We want to learn more about the areas of concern, and a membe... Read More
nice cabinets
Would RecommendWe received all pieces but one piece was not the right size. Contacted Lowes and they right size is on the order. I have had the cabinet for several weeks. When will the right one get here?
From shenandoahcabinetry.com
Thank you for reaching out and sharing your experience. A member of our Customer Care Team has reached out to update you and make sure the item you ne... Read More
Excellent job very happy
Would RecommendEveryone was great from the associate Allen at Lowe’s to phone calls of when it would be ready and also the installers fantastic great job
From shenandoahcabinetry.com
From beginning to end, it is great to hear that everything turned out perfectly for you! Thank you for sharing that beautiful photo of your finished p... Read More
Good price, decent quality, some issues
Would RecommendHappy w/ the cabinets. Some issues w/ corner cabinet doors drooping. Needed adjustments. a few of the doors didn't close correctly needing adjustments. One door was warped. One door was totally wrong model. One door had missing screws. I imagine it's tough for every industry during these times w/ quality control. Lowes sales/design person was awesome. Shenandoh did fix all of the problems. Hoping that long term reliability will be good with the adjustments that I had to make (replacing...
From shenandoahcabinetry.com
We understand that having issues with new cabinetry can be concerning but rest assured yours does include our Limited Lifetime Warranty. Should you ha... Read More
Little nicks here and there but good for the most.
Would RecommendNicks here and there. But good for the most part Lots of glue used.
From shenandoahcabinetry.com
We are so happy you are enjoying your new cabinetry, and thank you for sharing your feedback. While you’re satisfied overall, we would like to learn m... Read More
We are so grateful you choose Shenandoah Cabinetry to upgrade the kitchen in your new home! Please feel to share those photos with us at customercare@... Read More