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Stemson 12-in W x 34.5-in H x 24-in D Truffle Stained Pull-out Cabinet Base Fully Assembled Cabinet Raised Panel Raised panel

Ratings & Reviews for Shenandoah Stemson 12-in W x 34.5-in H x 24-in D Truffle Stained Pull-out Cabinet Base Fully Assembled Cabinet Raised Panel Raised panel

4.0
75
Review
 4 out of 5
76 Reviews


83% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the cabinets' beautiful design, soft-close mechanisms, and premium color options like Rye and white finishes, with many describing them as high-end and gorgeous. However, significant quality control issues persist, including defective doors, warped panels, stained drawer fronts, misaligned cabinets, and missing screws. Several customers required multiple replacements to receive defect-free units. Despite manufacturing frustrations and installation delays, most customers ultimately find the final result worthwhile, with reviewers noting the cabinets' stunning appearance and sturdy construction justify the effort required.

Customer review summary generated by AI, including incentivized reviews.
76 Customer Reviews

Beautiful colors

Would Recommend

Cabinets are more than what I expected. Love the refrigerator enclosure and side panels; adds class and functionality

November 10, 2024

From shenandoahcabinetry.com

Response from Customer Care

Thank you so much for sharing photos of your wonderful new kitchen! We are thoroughly pleased to know you are enjoying your new Shenandoah Cabinetry. ... Read More

Customer CareNovember 14, 2024

Space limited

Would Recommend

I bought cabinets expecting extra space but the ones I had before actually had more space. There is an area of unusable space

September 11, 2024

From shenandoahcabinetry.com

Response from Customer Care

We want to better understand your disappointment regarding the space in your Shenandoah Cabinetry. A member of our Customer Care Team has reached out ... Read More

Customer CareSeptember 12, 2024

Beautiful Quality Cabinets

Would Recommend

We bought Shenandoah cabinets in the past at our previous home and were so happy with the quality that we purchased them again. 15 years later, they are still just as good of quality and we are very happy with our purchase.

July 25, 2024

From shenandoahcabinetry.com

Response from Customer Care

We are absolutely thrilled to know how great your Shenandoah Cabinetry experiences have been! We love to hear the exciting news when a valued customer... Read More

Customer CareJuly 25, 2024

Finally Complete!

We began our kitchen renovation in March and it's now July and I believe it's finally finished. We had multiple pieces warped, the wrong color- BLUE! and missing parts. It's a good thing our contractor is handy enough to double-check everything and to insure the parts fit properly.

July 17, 2024

From shenandoahcabinetry.com

Response from Customer Care

We sincerely apologize for the inconvenience caused by warping and incorrect pieces. Our hope is that your project has become a successful one, but ju... Read More

Customer CareJuly 24, 2024

Great color, install went smoothly

Would Recommend

Love the color, there are quite a few imperfections in cabinet face. But I love the new cabinets. Moldings still aren't here to finish the job. Also, it's hard to open the lazy Susan cabinet without hitting the drawers next to it.

May 12, 2024

From shenandoahcabinetry.com

Response from Customer Care

We appreciate you sharing your feedback and photos. To discuss these concerns further, our Customer Care Team is reaching out to you via email. We wil... Read More

Customer CareMay 14, 2024

Great product

Would Recommend

I just LOVE these cabinets. Like the soft close feature.

February 8, 2024

From shenandoahcabinetry.com

Response from Customer Care

And we just LOVE seeing these finished result photos! Thank you so much for incorporating Shenandoah into your home. Please continue to enjoy those so... Read More

Customer CareMarch 22, 2024

Our storage answer

Would Recommend

We recently moved to Florida full time and realized our home needed more cabinet storage. With ten foot ceilings the obvious choice was to go up. We already had a sink cabinet in the laundry room so we wanted to match that existing cabinet as close as we could. The Stemson door in painted linen was a very close match. We ordered the cabinets through Lowes and they came in much faster than we expected. The installer was awesome, and the cabinets look great. The only problem, and it was a sma...

January 17, 2024

From shenandoahcabinetry.com

Response from Customer Care

Wow, what a stunning upgraded laundry room! Our Customer Care Team is reaching out to you to discuss that damaged shelf. We see why you are so happy w... Read More

Customer CareFebruary 6, 2024

Good workmanship. Great choice of colors.

Would Recommend

The doors are solid and close smoothly. I have received many compiments regarding the quality and color of my neutral shade cabinets

January 15, 2024

From shenandoahcabinetry.com

Response from Customer Care

Our Stemson Rye was a great choice! We sincerely appreciate you sharing your experience with us, and we hope you continue to receive those wonderful c... Read More

Customer CareJanuary 24, 2024

Great

Would Recommend

Like color and design. Blends well with flooring. ,

December 15, 2023

From shenandoahcabinetry.com

Response from Customer Care

Thank you so much for making Shenandoah a part of your space. If you have any questions or concerns, our Customer Care Team is available at (877) 569-... Read More

Customer CareDecember 20, 2023

A Conlicted Review

Would Recommend

I had to have the cabinets sent to me SEVERAL different times because they first sent me the wrong sizes, then they sent me the wrong style, then some of them were messed up. They did work to right the wrongs, which I was very grateful for, but it was such a pain getting to the point of having cabinets that were able to be installed. There were a lot of inconsistencies in the cabinets themselves which was disappointing since they cost several thousand dollars. BUT all that said, they have alway...

October 18, 2023

From shenandoahcabinetry.com

Response from Customer Care

Thank you so much for connecting with us about your recent Shenandoah Cabinetry order, and we apologize for the difficulties you had. While you were a... Read More

Customer CareOctober 31, 2023

Beautiful workmanship!

Would Recommend

I ordered cabinets for both kitchen and bathrooms and they arrived in three weeks. installation took a day and a half. Everyone raves about it because it is so awe inspiring. They make my home sparkle!

October 7, 2023

From shenandoahcabinetry.com

Response from Customer Care

We are so happy you love your new Shenandoah Cabinetry order! We sincerely appreciate you making us a part of your home. We hope you have a great day ... Read More

Customer CareOctober 11, 2023

Product as expected

Would Recommend

The cabinets looks great and sturdy. They are exactly what we expected. Happy with the product.

August 29, 2023

From shenandoahcabinetry.com

Response from Customer Care

We are so pleased you made Shenandoah your cabinetry choice. Thank you so much for letting us know you are satisfied with your new space. We appreciat... Read More

Customer Care September 6, 2023

Cabinets

Would Recommend

Love my new cabinets. My kitchen is beautiful. This cabinets are built well.

August 19, 2023

From shenandoahcabinetry.com

Response from Customer Care

Wow, thank you so much for the great review! We are thrilled you love your new Shenandoah Cabinetry, and we appreciate you making us a part of your pr... Read More

Customer Care August 21, 2023

QUALITY design

Would Recommend

Our cabinets are awesome. The design is solid, no problems with our order. Easy to install, paint was perfect, everything was where it needed to be. Minor issue with a set of shelf clips, but you replaced them, so we are very happy.

July 29, 2023

From shenandoahcabinetry.com

Response from Customer Care

We appreciate you leaving this review and sharing your experience with us! We thank you so much for making Shenandoah Cabinetry a part of your home, a... Read More

Customer Care August 2, 2023

Very good quality.

Would Recommend

Very impressed with the product. Great stuff. Will refer.

July 27, 2023

From shenandoahcabinetry.com

Response from Customer Care

Thank you for the recommendation! We are thrilled Shenandoah Cabinetry could be the perfect fit for your space, and we appreciate you sharing your exp... Read More

Customer Care August 2, 2023

Concerns.

Would Not Recommend

I ordered plywood for the supporting pieces of the cabinets. Some of the delivered cabinets contained large portions of particle board. Disappointed.

July 19, 2023

From shenandoahcabinetry.com

Response from Customer Care

We sincerely apologize for the disappointment you experienced upon the arrival of your cabinetry. Please know our Customer Care Team is eager to work ... Read More

Customer Care July 19, 2023

Nice cabinets

Would Recommend

I bought these cabinets in February. Still waiting for the installation to be completed.

June 19, 2023

From shenandoahcabinetry.com

Response from Customer Care

Thank you so much for sharing! If you have any issues upon installation, please let our Shenandoah Customer Care Team know by contacting us at 877-569... Read More

Customer CareJune 22, 2023

Cabinet Installation

Would Recommend

Cabinets well packed when delivered with all parts of the order. Installation was terrific.

June 18, 2023

From shenandoahcabinetry.com

Response from Customer Care

Thank you so much for sharing this with us! We are thrilled you chose us to be a part of your home, and we hope you continue to enjoy your new Shenand... Read More

Customer CareJune 22, 2023

Terrible quality control

Your quality control is terrible, doors and drawers are misaligned, missing screws, not sized the same. I would never choose these cabinets again.

May 28, 2023

From shenandoahcabinetry.com

Response from Customer Care

We are sincerely sorry for your disappointing experience with your Shenandoah Cabinetry purchase. Our Customer Care Team wants to see how we can guide... Read More

Customer Care June 16, 2023

Poor quality control

Would Not Recommend

Purchased through Lowes, 1 cabinet unusable, as nails (8) were coming out the bottom instead of going into shelf. Who inspected this one. Delayed instal 3 weeks as new one had to be reordered. Refrigerator panel had flaw, sent back. Pantry cabinet. No real adjustments for drawers. One lined up with the hinges, had to make new holes to bypass. Asked for all wood construction, some drawer fronts were not wood.

April 26, 2023

From shenandoahcabinetry.com

Response from Customer Care

We apologize for the troubles you encountered with your Shenandoah Cabinetry order. Our priority is to help you finish your project successfully, whic... Read More

Customer CareMay 2, 2023