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Stemson 12-in W x 34.5-in H x 24-in D Truffle Stained Pull-out Cabinet Base Fully Assembled Cabinet Raised Panel Raised panel

Ratings & Reviews for Shenandoah Stemson 12-in W x 34.5-in H x 24-in D Truffle Stained Pull-out Cabinet Base Fully Assembled Cabinet Raised Panel Raised panel

4.0
75
Review
 4 out of 5
76 Reviews


83% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the cabinets' beautiful design, soft-close mechanisms, and premium color options like Rye and white finishes, with many describing them as high-end and gorgeous. However, significant quality control issues persist, including defective doors, warped panels, stained drawer fronts, misaligned cabinets, and missing screws. Several customers required multiple replacements to receive defect-free units. Despite manufacturing frustrations and installation delays, most customers ultimately find the final result worthwhile, with reviewers noting the cabinets' stunning appearance and sturdy construction justify the effort required.

Customer review summary generated by AI, including incentivized reviews.
76 Customer Reviews

Awesome!!!

Would Recommend

We received this in December and the carpenter installed after the holidays. We are very pleased with this product!

February 13, 2023

From shenandoahcabinetry.com

Response from Customer Care

Awesome is right! Our Stemson Maple Rye is a timeless addition to any space. Thank you for making Shenandoah Cabinetry a part of your journey, and ple... Read More

Customer Care February 24, 2023

Beautiful Cabinets

Would Recommend

I recently finished a kitchenette in my basement with the Stemson Painted Navy cabinets. They are gorgeous and true to color.

January 28, 2023

From shenandoahcabinetry.com

Response from Customer Care

We couldn't agree more that the Stemson Navy cabinet is beautiful! Thank you so much for making it a part of your kitchenette. We hope you continue to... Read More

Customer Care February 9, 2023

Great product and features

Would Recommend

The product is very nice although the instalation took 8 weeks before they were actually put in.

January 9, 2023

From shenandoahcabinetry.com

Response from Customer Care

Our Stemson Rye is a timeless addition to any new space, and we thank you for making Shenandoah Cabinetry a part of yours!

Customer Care February 8, 2023

Great cabinets!!

Would Recommend

I love my new cabinets I am finally able to have a complete laundry room.

December 18, 2022

From shenandoahcabinetry.com

Response from Customer Care

We are thrilled you love your new Shenandoah Cabinetry! We hope this continues to bring you joy for many years to come!

Customer CareJanuary 31, 2023

White Cabinets

Would Not Recommend

We bought white cabinets from Lowes and installed ourselves. The cabinets needed paint touch up immediately on the door edges and corners. I would not buy again. I hope they hold up.

December 17, 2022

From shenandoahcabinetry.com

Response from Customer Care

We are so sorry to hear about the finish issues on your Shenandoah Cabinetry. We are reaching out to you to resolve any remaining issues you have, an... Read More

Customer CareDecember 20, 2022

Great Features, too many missing and damaged parts

Would Recommend

I bought these cabinets 3 months ago and they are still not fully installed.

December 6, 2022

From shenandoahcabinetry.com

Response from Customer Care

We are very sorry to hear about the damage and delay you are facing. Please know that your Customer Care Team is ready to assist if there are Limited ... Read More

Customer CareDecember 20, 2022

Disappointed

Would Not Recommend

There were three big disappointments with these cabinets, one, some of the facings don't fit correctly (see the photos), two, the fact that the drawer facings don't match the cabinet facings and three, the length of time it took to get them,. The cabinet facings are very attractive, the drawer facings are bland and flat, as can be seen in the photos. They don't match each other. The only sample Lowe's had was of a cabinet facing and that is what I based my decision on. The sales lady did n...

December 4, 2022

From shenandoahcabinetry.com

Response from Customer Care

We are so sorry to hear you are disappointed with your new cabinetry. We offer a “Drawer Front Option” for many of our styles. That option is where th... Read More

Customer CareDecember 19, 2022

Sturdy

Would Recommend

I bought cabinets for my kitchen. They came sooner than we expected. We are very happy with this product.

October 20, 2022

From shenandoahcabinetry.com

Response from Customer Care

Fabulous! Stemson Rye puts a classic twist on a new space, and we are so happy you chose us to be a part of your home and the centerpiece of your won... Read More

Customer CareDecember 16, 2022

Pre-made cabinets vice custom built

Would Not Recommend

When the cabinet installer came and started installing the cabinets we saw that the cabinets where off by a lot. There were gaps that were so visible that that were an eye sore. So we immediately told the installer to stop installing them and notified Lowes immediately. The person at Lowes said that Shenandoah only makes those certain measurements. So what’s the difference between buying the cabinets on the shelves at Lowes and having them made at Shenandoah? Here are some fotos of the cabinets....

October 3, 2022

From shenandoahcabinetry.com

Response from Customer Care

Thank you for sending this over to us, as feedback is appreciated for future product improvement. Shenandoah Cabinetry is semi-custom cabinetry and o... Read More

Customer CareNovember 22, 2022

Worth the Wait!

Would Recommend

I ordered these cabinets back in March. Like everything, they were back ordered forever. They finally came in in July and we had them installed a few weeks later. I love the cabinets--they are beautiful, very well built, easy to clean. I ordered the slide out shelves and the soft close drawers and am happy to say, both are worth the extra money. My only complaint is the one soft close drawer broke within two weeks and I am not sure who to call to fix it---the company, the installer, the bui...

September 26, 2022

From shenandoahcabinetry.com

Response from Customer Care

We are here to help with that broken drawer! Your Shenandoah Cabinetry Customer Care Team has reached out to you via email to discuss this further. We... Read More

Customer CareOctober 7, 2022

great features

Would Recommend

It took a long time to receive them and we had a lot of hiccups along the way but it was worth the wait

September 25, 2022

From shenandoahcabinetry.com

Response from Customer Care

Your new kitchen looks great, and we are so happy you shared this photo of it! We hope you continue to cherish your new Shenandoah Cabinetry, and plea... Read More

Customer CareOctober 7, 2022

Nice slate color!

Would Recommend

The cabinets are beautiful! We did receive a pantry door with a scratch that clearly came from manufacturer. I also didn’t get any shelves in our pantry but Lowes was able to order some for us.

September 19, 2022

From shenandoahcabinetry.com

Response from Customer Care

Oh no! Please rest assured that your Shenandoah Cabinetry Customer Care Team has reached out to you to discuss that scratched door. We want to ensure ... Read More

Customer CareOctober 7, 2022

Love my cabites

Would Recommend

I bought these several months ago and love them. I have a 1930’s cottage with dark wood trim and the lighter cabinets go perfectly. I especially like the soft closure device.

September 3, 2022

From shenandoahcabinetry.com

Response from Customer Care

We are thrilled to hear that you love your new Shenandoah Cabinetry! Thank you for choosing our cabinetry to upgrade your cottage, and we hope you ado... Read More

Customer CareOctober 3, 2022

Great features, love color options

Would Recommend

I love these cabinets, nice quality..the self closers are Impeccable very smoth..

August 20, 2022

From shenandoahcabinetry.com

Response from Customer Care

We are pleased to know that you adore your new Shenandoah Cabinetry. Thank you for your feedback!

Customer CareAugust 24, 2022

Beautiful

Would Recommend

They are gorgeous and very well made. I plan to replace the bottles at a later date.

August 10, 2022

From shenandoahcabinetry.com

Response from Customer Care

Thank you so much for sharing your feedback. We hope you continue to enjoy your new Stemson Painted Linen cabinetry!

Customer CareAugust 24, 2022

Great company to work with!

Would Recommend

So far we haven’t had any complaints! Cabinets came on time! They were handled with care! Due to changing our space around we needed to change a couple cabinets and they accommodated! Great company to work with!!!!

August 10, 2022

From shenandoahcabinetry.com

Response from Customer Care

And we were more than happy to make those accommodations for you and your project. Thank you for making Shenandoah Cabinetry a part of it, and we hope... Read More

Customer CareAugust 24, 2022

great value

Would Recommend

We bought these few weeks back and had them installed. Delivery was great. And so far they seem to be a very nice product especially for the price.

August 8, 2022

From shenandoahcabinetry.com

Response from Customer Care

We are ecstatic to know you are enjoying the value of your new Shenandoah Cabinetry. Thank you so much for making us your cabinetry choice!

Customer CareAugust 24, 2022

Very happy with the quality.

Would Recommend

I purchased the cabinets, and I am extremely happy with them. The quick response I received with some parts that were damaged during shipping was excellent.

August 4, 2022

From shenandoahcabinetry.com

Response from Customer Care

We were more than happy to quickly help you with those replacement parts that were needed. We hope you continue to feel that happiness every time you ... Read More

Customer CareAugust 23, 2022

Well built

Would Recommend

It takes a while to get I bought them in February they were installed in June

July 13, 2022

From shenandoahcabinetry.com

Response from Customer Care

It is clear to see that it was worth the wait, as your upgraded kitchen looks beautiful. We are so happy you selected Shenandoah Cabinetry, and we app... Read More

Customer CareJuly 22, 2022

a perfect match to our floors, and counter tops

Would Recommend

When we bought this house (a year ago) we decided to do a complete reconstruct to our kitchen. We consulted with Lowes designer, and decided on the cabinets we discussed and the time-line. Our finished kitchen took six months but now looks like this:

July 5, 2022

From shenandoahcabinetry.com

Response from Customer Care

We are so grateful you choose Shenandoah Cabinetry to upgrade the kitchen in your new home! Please feel to share those photos with us at customercare@... Read More

Customer CareJuly 12, 2022