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Stemson 12-in W x 34.5-in H x 24-in D Truffle Stained Pull-out Cabinet Base Fully Assembled Cabinet Raised Panel Raised panel

Ratings & Reviews for Shenandoah Stemson 12-in W x 34.5-in H x 24-in D Truffle Stained Pull-out Cabinet Base Fully Assembled Cabinet Raised Panel Raised panel

4.0
75
Review
 4 out of 5
75 Reviews


83% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the cabinets' beautiful design, soft-close mechanisms, and premium color options like Rye and white finishes, with many describing them as high-end and gorgeous. However, significant quality control issues persist, including defective doors, warped panels, stained drawer fronts, misaligned cabinets, and missing screws. Several customers required multiple replacements to receive defect-free units. Despite manufacturing frustrations and installation delays, most customers ultimately find the final result worthwhile, with reviewers noting the cabinets' stunning appearance and sturdy construction justify the effort required.

Customer review summary generated by AI, including incentivized reviews.
75 Customer Reviews

Damaged cabinets

Cabinets arrived damaged. Couldn’t wait for replacement. Asked Lowe’s about a discount but wasn’t given one. Very disappointed.

October 1, 2026

From shenandoahcabinetry.com

Response from Customer Care

We are truly sorry for the damage you have encountered with your purchase. Our Shenandoah Cabinetry Customer Care Team is standing by at (877) 569-377... Read More

Customer CareOctober 2, 2026

Not as good as they used to be.

The way the drawer faces mount to the drawer boxes is low quality. The brackets covers come in contact with the cabinet face sometimes and the brackets aren’t always positioned correctly so the drawer face doesn’t hit the bumpers and sometimes they are super crooked. Also, the delivery people were rough on them as I watched them off loaded into the garage. They carried them upside down. Set them down very hard and handled them with a lack of care. Two cabinets were damaged. One the bac...

September 28, 2026

From shenandoahcabinetry.com

Response from Customer Care

We appreciate your feedback, though we are sorry to learn of the issues impacting your purchase. Our Shenandoah Cabinetry Customer Care is available t... Read More

Customer CareSeptember 29, 2026

Horrible

I really wish I would’ve pushed back on my design consultant when they suggested this brand. I’m out months without my cabinets due to not quality and re-order issues. Re-order turnaround is pretty quickly. The quality still continues to suffer. I have to believe that the markup on these is so much that they don’t care that they continue to turn out a product.

September 7, 2026

From shenandoahcabinetry.com

Response from Customer Care

We're sorry to hear about the delays and frustration you've experienced with your cabinet order. We understand how disappointing it can be when a proj... Read More

Customer CareSeptember 9, 2026

Pretty but damaged

While the cabinets are lovely, many of them arrived damaged, most likely caused by poor packaging and/or shipping. Shenandoah is replacing them but it has delayed our project which is frustrating.

September 3, 2026

From shenandoahcabinetry.com

Response from Customer Care

Thank you for sharing your feedback. We're glad to hear you find the cabinets beautiful, but we're very sorry to learn that several arrived damaged an... Read More

Customer CareSeptember 4, 2026

Kitchen upgrade

Great upgrade to my kitchen- lots of storage and matches my countertop easy to clean and junk out of sight Plus makes a great cutting table the second best upgrade to this 60 year old house (sorry but my 144 sq ft bathroom addition is still number one

August 28, 2026

From shenandoahcabinetry.com

Response from Customer Care

We are thrilled to have your wonderful feedback and photographs! Congratulations on a successful project, and your island looks absolutely amazing! Th... Read More

Customer CareAugust 31, 2026

New kitchen cabinets

Love the new kitchen cabinets in all it looks great. Do have a few issues. There is one cabinet door that the interior trim design is crooked on the door panel. Two other doors hit when closing

July 29, 2026

From shenandoahcabinetry.com

Response from Customer Care

We are glad you are enjoying your new cabinets! If you have any questions or concerns, please know our Shenandoah Cabinetry Customer Care Team is avai... Read More

Customer CareAugust 3, 2026

Shenandoah Cabinets for my Shop

The cabinets have been installed, but the countertop has yet to be installed. I am still waiting. On that. There was a set of two separate cabinets in one place and one cabinet was a tiny bit taller than the other one which cause leveling problems for the countertop. And the same thing happened in my kitchenette area, where there was three cabinets that met each other and they were not exactly the same size by around a fourth of an inch.. I like the color of those cabinets and I think they’re ...

June 17, 2026

From shenandoahcabinetry.com

Response from Customer Care

We appreciate your feedback and hope we can learn more from you. At your convenience, connect with our Shenandoah Cabinetry Customer Care Team at (877... Read More

Customer CareJune 18, 2026

Love the features

The cabinets are perfect and beautiful, I love the slow closing options. The measurements were wrong and it was corrected immediately.

April 27, 2026

From shenandoahcabinetry.com

Response from Customer Care

We truly appreciate your wonderfully kind review! Your space looks fantastic, and we are proud to have been included in such a beautiful kitchen! Than... Read More

Customer CareApril 28, 2026

Bad service

Started2/12 still not all hear reordered 4/21 why

April 21, 2026

From shenandoahcabinetry.com

Response from Customer Care

We are sorry to learn you are not satisfied with your experience. Should you wish to share more about what you have encountered, please connect with o... Read More

Customer CareApril 22, 2026

Kitchen

Kitchen turned out as expected

January 12, 2026

From shenandoahcabinetry.com

Response from Customer Care

Your kitchen looks stunning! Thank you so much for sharing, and we are very grateful to have been made a part of such a wonderful space. We truly appr... Read More

Customer CareJanuary 12, 2026

Love my cabinets!

Would Recommend

The cabinets were beautiful and loved the color. A few of the cabinets had minor damage but luckily it was in places that did not show. Otherwise it turned out great!

December 19, 2025

From shenandoahcabinetry.com

Response from Customer Care

We truly appreciate your feedback! Thank you so much for choosing Shenandoah Cabinetry for your kitchen, and we are absolutely thrilled to have been i... Read More

Customer CareDecember 19, 2025

Kitchen Cabinets

Would Recommend

Cabinets are great quality

November 21, 2025

From shenandoahcabinetry.com

Response from Customer Care

Wonderful! It is a thrill to know you are happy with your choice of Shenandoah Cabinetry for your kitchen project. We truly appreciate you including u... Read More

Customer CareNovember 21, 2025

Kitchen cabinets

Would Recommend

The cabinets are wonderful!

November 13, 2025

From shenandoahcabinetry.com

Response from Customer Care

We are so glad to know you are happy with your Shenandoah Cabinetry! Thank you very much for including us in your kitchen, and we hope your new cabine... Read More

Customer CareNovember 13, 2025

Poor quality!

Would Not Recommend

The quality of this cabinets are horrible. I opened a box on one of the cabinets that had drawers and the drawer facing fell off. The lazy Susan I bought not only does the spinning carousel scrape against the side of the wall. Put the hinge on the door was not put in place correctly so the door does not lay flush against the cabinet and has a large gap. Had to get a replacement roar because the construction on one of them was pulling apart.

September 5, 2025

From shenandoahcabinetry.com

Response from Customer Care

We are truly sorry for the damages you encountered with your purchase, Kristine. Please know our Shenandoah Cabinetry Customer Care Team stands ready ... Read More

Customer CareSeptember 5, 2025

Kitchen cabinets thru Lowes

Would Recommend

I think the quality is very good. Lead time was a little long and price was somewhat high.

July 26, 2025

From shenandoahcabinetry.com

Response from Customer Care

Thank you for your feedback! We are delighted to hear that you are enjoying your new Shenandoah Cabinetry. A quality product that fits the budget will... Read More

Customer CareJuly 28, 2025

Very satisfied with quality and craftsmanship

Would Recommend

We are very satisfied with cabinets. Installer says quality cabinets. Countertop installer also liked cabinets.

July 25, 2025

From shenandoahcabinetry.com

Response from Customer Care

We sincerely appreciate your positive review, Melvin! It is absolutely wonderful to hear how you are enjoying your new Shenandoah Cabinetry! Thank you... Read More

Customer CareJuly 25, 2025

Poor workmanship of cabinets.

Would Not Recommend

We had to reorder some cabinets that had paint flaws. Many of the drawers and cabinets are not flush. Installers did their best to make them even.

June 10, 2025

From shenandoahcabinetry.com

Response from Customer Care

Thank you for taking time to provide feedback, though we are sorry to learn the cabinets did not meet your expectations. If you would like to discuss ... Read More

Customer CareJune 10, 2025

Shenandoah Cabinets

Would Recommend

The whole kitchen looks amazing. I love my new cabinets and the extra space they provide

May 31, 2025

From shenandoahcabinetry.com

Response from Customer Care

Fantastic! We are so happy to be a part of your dream kitchen, and we hope you enjoy your new cabinets for many years. Thank you for choosing Shenando... Read More

Customer CareJune 3, 2025

Good for the most part

Would Recommend

I really like the design but the finish isn’t as nice as I was hoping. I’m going to try a good furniture polish to see if that helps.

December 24, 2024

From shenandoahcabinetry.com

Response from Customer Care

Thank you for your feedback! We are happy to hear you are enjoying your new kitchen cabinets. Please be sure to read the Limited Lifetime Warranty tho... Read More

Customer CareDecember 31, 2024

Beautiful colors

Would Recommend

Cabinets are more than what I expected. Love the refrigerator enclosure and side panels; adds class and functionality

November 10, 2024

From shenandoahcabinetry.com

Response from Customer Care

Thank you so much for sharing photos of your wonderful new kitchen! We are thoroughly pleased to know you are enjoying your new Shenandoah Cabinetry. ... Read More

Customer CareNovember 14, 2024