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24-in 1.2-cu ft 950 -Watt Low Profile Microwave Drawer ( Stainless Steel )

Ratings & Reviews for Sharp 24-in 1.2-cu ft 950 -Watt Low Profile Microwave Drawer ( Stainless Steel )

3.9
564
Review
 3.9 out of 5
565 Reviews


60% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

Customers praise the sleek, modern design and smooth drawer mechanism that saves counter space and simplifies kitchen workflow. Many highlight even heating, sensor cooking, and spacious interior as reliable daily performers. However, a substantial number report control panel failures within two years, with frustrating warranty denials and unhelpful support responses. While most initially loved the aesthetics and convenience, reliability concerns and poor service experiences have eroded trust among affected users, leaving overall satisfaction mixed despite strong initial appeal.

Customer review summary generated by AI, including incentivized reviews.
565 Customer Reviews

Used - Opened before I got it.

Disappointed that I was shipped a microwave that was not only opened before I got it but dented and tapped shut. It was taped shut where the staples were originally keeping it closed. Fingerprints were found on parts of the microwave. I would like to get my money back.

December 20, 2025
From 24-in 1.2-cu ft 950 -Watt Low Profile Microwave Drawer ( Stainless Steel ) Verified Purchaser
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Response from Sharp Advisor

We’re sorry you had a negative
experience with one of our products. This isn’t the kind of experience
we want our customers to have, and ...

Sharp AdvisorDecember 22, 2025

Sharp

Too expensive for what its worth

Would Not Recommend

Great when it works, but only lasted a few years, quit working (magentron issue, research class action lawsuit). Repair only allowed by Sharp technician costs half purchase price of new unit.

December 17, 2025

From Sharp

Response from Sharp

We’re sorry you had a negative experience with one of our products. This isn’t the kind of experience we want our customers to have, and we would like...

SharpDecember 18, 2025

Brand new Sharp drawer

Would Not Recommend

Moved into a house with a brand new Sharp microwave drawer. Still have the paperwork and everything. This thing went out less than 2 years in. Same thing happened with a friend of mine who had the same microwave. These things cost over 1k to replace . I’ve had microwaves for over 5 years before and never had issues. Do not buy this.

December 13, 2025

From Sharp

Response from Sharp

We’re sorry you had a negative experience with one of our products. This isn’t the kind of experience we want our customers to have, and we would like...

SharpDecember 18, 2025

Extremely Weak Heating Element

Would Not Recommend

Newly purchased and installed (less than 6 months) and the heating element is noticeably weaker than any other microwave I have ever owned. I constantly need to heat for longer than the recommended heating instructions for pre-packaged food. Customer support is not helpful and insists that it is normal to take 3 minutes to heat up a cup of water.

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Response from Sharp Advisor

We’re sorry you had a negative experience with one of our products. This isn’t the kind of experience we want our customers to have, and we would lik...

Sharp AdvisorDecember 5, 2025

Sharp

Disappointing CS Experience and Microwave issue

Would Not Recommend

I’m writing to express my frustration and disappointment with both the performance of my Sharp microwave drawer SMD2470ASYE and the level of support I’ve received from your customer service team. I purchased the microwave drawer just a little over three years ago, and it has already started making an unusual noise. When I reached out for assistance, I was told that the product is no longer covered by the warranty. While I understand the warranty terms, I was shocked to learn that the Out of War...

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Response from Sharp Advisor

We’re sorry you had a negative experience with one of our products. This isn’t the kind of experience we want our customers to have, and we would lik...

Sharp AdvisorNovember 4, 2025

Sharp

Control panel wall microwave

I am satisfied with this product .it work really good

November 2, 2025

From Sharp

Nice microwave

Would Recommend

We love the flip down control center. It’s easy to see from above without crouching down. Our only disappointment is that it’s not as powerful as our former built in (above counter) microwave but we knew that when we read the specs. It seems expensive but it’s great to have it out of sight on the island.

November 1, 2025

From Sharp

Sharp microwave drawer

Would Not Recommend

I purchased this Sharp microwave drawer to replace my original Sharp that we bought 13 years ago. I loved that unit, but it kept blowing fuses so we decided to replace it. This newer version is not as solid as the old one, has fewer features, and rattles when it goes in & out. I'm not happy with Sharp taking away nice features. I wish I had my old unit back!!

November 1, 2025

From Sharp

Response from Sharp

Hello, thank you for your feedback. We would love the opportunity to provide you with further assistance and help resolve any concerns you may have. I...

SharpNovember 3, 2025

Draw microwave

Would Not Recommend

The product lasted under 2 years. It’s not worth the money that this product cost.

October 28, 2025

From Sharp

Response from Sharp

We’re sorry you had a negative experience with one of our products. This isn’t the kind of experience we want our customers to have, and we would like...

SharpNovember 3, 2025
Response from Sharp

We’re sorry to hear about your experience and are here to help. If you could please contact us at CRL@sharpsec.com or call us at 800- 237-4277.so we c...

SharpOctober 29, 2025

Fried

Would Not Recommend

System stoped working after power surge. Need to have it repaired

October 24, 2025

From Sharp

Response from SHARP

We’re sorry you had a negative experience with one of our products. This isn’t the kind of experience we want our customers to have, and we would like...

SHARPOctober 28, 2025

Love my new microwave!

Would Recommend

Works great, good size, and is tucked away nicely in a cabinet! Worth every penny!

October 22, 2025

From Sharp