Ratings & Reviews for Sharp 24-in 1.2-cu ft 950 -Watt Low Profile Microwave Drawer ( Stainless Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the sleek, modern design and smooth drawer mechanism that saves counter space and simplifies kitchen workflow. Many highlight even heating, sensor cooking, and spacious interior as reliable daily performers. However, a substantial number report control panel failures within two years, with frustrating warranty denials and unhelpful support responses. While most initially loved the aesthetics and convenience, reliability concerns and poor service experiences have eroded trust among affected users, leaving overall satisfaction mixed despite strong initial appeal.
Customer review summary generated by AI, including incentivized reviews.High end micro
We love the drawer component of the microwave and it has plenty of power.
From Sharp
Love this microwave
The microwave is easy to use, conveniently located and makes cleanup a breeze.
From Sharp
It's an OK replacement.
We replaced a defunct 10 year old SHARP microwave drawer with the latest version. Slight correction to fit it into the same spance. Many fewer selections off the menu. Where do we go to get the new information about slight changes in procedure? Not too happy about the "improved" menu, but we will survive!
From Sharp
Best Microwave I Have Ever Owned!
Having a large drawer microwave is an amazing amenity in my kitchen. Powerful and so easy to clean. I've had microwaves for over 40 years and this is the very best!
From Sharp
Overall a good microwave
Good microwave, but wish it heated items faster. Some dishes get hotter than the food itself. Popcorn setting only cooks about 2/3 of kernels.
From Sharp
Exceeds expectations
When my wife said she wanted an under counter microwave oven, I was a bit skeptical. I liked the standard microwave we had above the oven because it was eye level and, for me, easy to use. Boy, was I wrong. To paraphrase literary giant Victor Hugo, ‘Listen to the woman.’ Our new microwave oven is so easy to use and exceeds all expectations. We love the flip-down control panel and automatic drawer. The controls are intuitive and far superior to our former oven. It’s built in to our island counter...
From Sharp
Looks great and works even better
This microwave has great power and it's really got a nice slick look. I like that the control panel is covered. It helps it to stay clean and if you have little kids with curious minds having the control panel covered is a nice feature for safety as well. I've really enjoyed having this microwave and use it daily for the past 3 month with no issues. Heats up food perfectly.
From Sharp
Great product
Product works great and is a big part of our kitchen.
From Sharp
Nice unit but failure prone
We like the unit. And, when it works, it works well. The drawer operation is smooth and the tilted controls are very handy. However, we have had two units fail in less than four years. The first failure was within a month of installation and a replacement unit was covered under the warranty. The second unit has failed after a little more than three years. The touch panel failed and the unit has to be replaced, again. The life of the unit seems to be problematic.
From Sharp
Looks Nice - nothing more
Would Not RecommendI wouldn’t recommend this microwave. It looks nice but takes significantly longer to heat food than any other microwave I’ve ever owned (and was more expensive). I hardly ever leave reviews, but I’m disappointed every time I use the thing.
We’re sorry to hear about your experience and are here to help. If you could please contact us at CRL@sharpsec.com or call us at 800- 237-4277, s...
Not enough power.
Why did my contractor sell me this? Most all microwaves need 1100 watts, not 950.
From Sharp
We’re sorry to hear about your experience and appreciate your feedback. If you have any further questions, please contact us at 1-800‑237‑4277 so we ...
This product has surpassed expectations.
First off I say the product looks good, it was easy to install and figure out how to use. It performs all the things you would want from a microwave, but the feature we find most valuable is the sensor reheat function. We would recommend this Microwave. Thanks
From Sharp
Our family enjoys the ease of operation of our dra
We originally planned to have this item installed in an appliance garage type cabinet and are so glad we moved it to a family friendly location under the countertop. It is so easy to read the panels and follow the directions; even my granddaughter and husband can properly operate it! Any spill is easy to reach to clean. With no knobs or directory panel to be seen, the Sharp drawer microwave provides a sleek addition to our kitchen. Thank you.
From Sharp
effective and reliable
Features are comparable to other microwaves. When designing a renovation to my kitchen, I needed to preserve cabinet space as well as leave space for a double oven. The drawer microwave is fantastic!
From Sharp
Game Changer!
My home is ADA compliant. My microwave was a traditional in cabinet mount with a door. In order to clean it I had to get on my hands and knees! Now all I have to do is press a button and the door automatically opens making it VERY user friendly. Additionally, it looks BEAUTIFUL...imagine a microwave that looks designer!!!
From Sharp
Sharp Inside the CounterTop Microwave
This has been a game changer for our kitchen. It sits directly behind my refrigerator, which makes the perfect combination for easy reheating and then restoring food. It’s so smooth and user-friendly. I would buy it again in a second!
From Sharp
The Only Microwave We’ll Ever Buy
After three moves and three different kitchens, the Sharp SMD2470ASYE Microwave Drawer remains the one appliance we refuse to live without. It has become a staple in our household, and we’ve reached the point where we recommend it to family and friends before they even ask. Here is why this microwave drawer is in a league of its own: Sleek, Low-Profile Design The stainless steel finish is timeless and integrates seamlessly with high-end cabinetry. By moving the microwave off the counter and into...
From Sharp
Quiet and works well.
This microwave fits well in our kitchen island. I like the large array of cooking options. I especially like that I can turn the end cycle reminder beeper off. The oven looks sleek and modern in our kitchen.
From Sharp
my second sharp microwave
Our first drawer microwave lasted 14 years, and then started to spark! I looked up the cause on the internet and discovered that this sparking was common with Sharp drawer microwave. I contacted Sharp and was told that they would not stand by the recall for my microwave! That was very dissapointing, however, there are very few drawer microwaves so I did buy another Sharp. It was very expensive (1600.00) Hopefully, this unit does not have the same problems as the last. It is annoying that there i...
From Sharp
Stylish and Functional Microwave
So nice to have a microwave that sits below the counter. Stylish in that it does not take up counter space, and instead of being an eyesore hanging above the stovetop, it sits below eye level and fits in a standard open cabinet space. We have had no technical problems, and it is full featured and powerful for quick cooking.
From Sharp
We’re sorry to hear about your experience and are here to help. If you could please contact us at CRL@sharpsec.com or call us at 800- 237-4277, so we ...