Ratings & Reviews for Sharp 24-in 1.2-cu ft 950 -Watt Microwave Drawer ( Black Stainless Steel )

Choose another location with a different store man

I was given the wrong product but didn’t realize until I got home and brought it inside. The store manager blamed the vendor (Sharp) and said I needed to bring it back if I wanted the one to order the right one! I decided to keep the one they gave me!!

Keep looking for another microwave drawer!

Bought this unit and had it installed three days ago. Needs service already. The door of the drawer is not closing properly, and needs adjustment by a technician. Also, at times it adds an extra30 seconds of cooking time without you having asked it to do so. Suggestive of quite poor quality control. The buttons are quite finicky. If you don't hit the exact right spot, they don't work. If you decide to buy this unit, I urge you to buy the extended warranty! Consider yourself warned.

Used - Opened before I got it.

Disappointed that I was shipped a microwave that was not only opened before I got it but dented and tapped shut. It was taped shut where the staples were originally keeping it closed. Fingerprints were found on parts of the microwave. I would like to get my money back.

Too expensive for what its worth

Great when it works, but only lasted a few years, quit working (magentron issue, research class action lawsuit). Repair only allowed by Sharp technician costs half purchase price of new unit.

Brand new Sharp drawer

Moved into a house with a brand new Sharp microwave drawer. Still have the paperwork and everything. This thing went out less than 2 years in. Same thing happened with a friend of mine who had the same microwave. These things cost over 1k to replace . I’ve had microwaves for over 5 years before and never had issues. Do not buy this.

Extremely Weak Heating Element

Newly purchased and installed (less than 6 months) and the heating element is noticeably weaker than any other microwave I have ever owned. I constantly need to heat for longer than the recommended heating instructions for pre-packaged food. Customer support is not helpful and insists that it is normal to take 3 minutes to heat up a cup of water.

Buy a different brand

This microwave failed in 2 years. The warranty is one year. I recommend a different brand unless you’re ok with paying service technicians for repairs. I’ve never had a microwave fail. I pay $1,600 for this one and the diode went bad. They offered a replacement microwave for $870 that surely would fail again. No thanks. I will never buy a Sharp product again.

Disappointing CS Experience and Microwave issue

I’m writing to express my frustration and disappointment with both the performance of my Sharp microwave drawer SMD2470ASYE and the level of support I’ve received from your customer service team. I purchased the microwave drawer just a little over three years ago, and it has already started making an unusual noise. When I reached out for assistance, I was told that the product is no longer covered by the warranty. While I understand the warranty terms, I was shocked to learn that the Out of War...

Control panel wall microwave

I am satisfied with this product .it work really good

Nice microwave

We love the flip down control center. It’s easy to see from above without crouching down. Our only disappointment is that it’s not as powerful as our former built in (above counter) microwave but we knew that when we read the specs. It seems expensive but it’s great to have it out of sight on the island.

Sharp microwave drawer

I purchased this Sharp microwave drawer to replace my original Sharp that we bought 13 years ago. I loved that unit, but it kept blowing fuses so we decided to replace it. This newer version is not as solid as the old one, has fewer features, and rattles when it goes in & out. I'm not happy with Sharp taking away nice features. I wish I had my old unit back!!

Draw microwave

The product lasted under 2 years. It’s not worth the money that this product cost.

Fried

System stoped working after power surge. Need to have it repaired