Ratings & Reviews for Sharp 24-in 1.2-cu ft 950 -Watt Microwave Drawer ( Black Stainless Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers praise the innovative drawer design for eliminating reach-over hazards and freeing counter space, with many calling it transformative for kitchen workflow. The sleek, modern aesthetics and intuitive tilting control panel receive strong approval. However, a substantial group reports serious reliability concerns, including control panel failures within months or years, sparking, and repeated breakdowns. Many express frustration with unresponsive support and unresolved warranty claims. A few note the lack of turntable may affect heating, though most find performance adequate. Despite durability issues, many still value the design innovation.
Customer review summary generated by AI, including incentivized reviews.my second sharp microwave
Our first drawer microwave lasted 14 years, and then started to spark! I looked up the cause on the internet and discovered that this sparking was common with Sharp drawer microwave. I contacted Sharp and was told that they would not stand by the recall for my microwave! That was very dissapointing, however, there are very few drawer microwaves so I did buy another Sharp. It was very expensive (1600.00) Hopefully, this unit does not have the same problems as the last. It is annoying that there i...
From Sharp
Stylish and Functional Microwave
So nice to have a microwave that sits below the counter. Stylish in that it does not take up counter space, and instead of being an eyesore hanging above the stovetop, it sits below eye level and fits in a standard open cabinet space. We have had no technical problems, and it is full featured and powerful for quick cooking.
From Sharp
This Product is Great
Love this Microwave. The design is sleek and stylish. Nice big drawer to hold bigger dishes. Having a drawer makes it so much easier to remove the food and not worry about dropping it like an over the stove top microwave. This is my third Sharp and they get better every time I buy one.
From Sharp
Our microwave is best part of our kitchen remodel.
We remodeled our kitchen, adding a Sharp Microwave drawer that is our favorite appliance in the kitchen now. It's easy to use and works perfectly!
From Sharp
Culinary perfection
Flawless operation with great access and smooth movement- I would not be without it
From Sharp
Excellent Kitchen Showstopper
Excellent upgrade to my kitchen remodel. Very easy to cooks great and very easy to remove items from the microwave to the counter or table. I would highly recommend. Thank you Sharp, great product.
From Sharp
Sharp microwave Drawer oven
This microwave drawer was suggested by our contractor. At first I was a little Leary on getting this just because I’ve never heard or seen one before. The only downside I see is the food doesn’t turn while it cooks. I only use it to reheat food or drinks. Other than that, it’s a conversation piece when people come over.
From Sharp
touch panel
Less than a year in and the touch panel stopped working and will need to be replaced. it costs more than 10x a "cheap" microwave, and lasts 1/10th of the time. however, when it IS working, it works well and is a pleasure to own and use.
From Sharp
Under counter Microwave
Selected this microwave for its sleek design and drawer functionality. I love how it fits with the aesthetics of our kitchen layout. Makes for a clean counter/ cabinet display and the drawer feature is easier to use than an door model that would be placed higher up in a cabinet.
From Sharp
Microwave i aesthetically good looking
The product works great. However, there is not a pull down handle that is easy for me to pull down the control panel. Also, it's difficult the clean the interior when the tray slides down. I also noticed the on/off button and start button wears down a lot because of the constant usage. If these areas can be improved, that would be great.
From Sharp
We’re sorry to hear about your experience and are here to help. If you could please contact us at CRL@sharpsec.com or call us at 800- 237-4277, so we ...
Good microwave but could be better.
The unit looks great in our kitchen. Installation was fairly easy. Only a little trimming of the 36" base cabinet was necessary to fit it. The microwave heats items quickly. A cup of water from cold to very hot takes 90 seconds. There is no rotation and I can't comment yet on how evenly the heat is distributed on a large plate. It would be so much better if the control panel could be seen in low light so you could Open/Close the tray without the need to turn on the kitchen lights. Unless I do...
From Sharp
We’re sorry to hear about your experience and are here to help. If you could please contact us at CRL@sharpsec.com or call us at 800- 237-4277, so we ...
Love the ease of a drawer microwave!
I didn't want a microwave — not in the cabinet, at eyeball height. I want to see and use my cabinets. BUT, it all changed when I found the Sharp Drawer Oven! It is so easy to clean, and it is user-friendly - a big plus! I use the features - soften butter, for example. I love it so much, I bought two!
From Sharp
Great "sharp" addition to my renovated kitchen!
Having a drawer microwave provides a safe option to handling hot and cumbersome items. Locating it below the countertop provides easy landing and safe option for use. Also access by others keeping them out of my working triangle! I also know as we age in place in out condo if using a walker or in a wheel chair it can be easily used. I love the melt feature and easy to program reheat and defrost options. recommend this to everyone who visits. My only comment is would love to have the selecti...
From Sharp
Great Microwave
We installed our first Sharp drawer microwave when we remodeled our kitchen in 2016. It was a great move. The location and drawer format were great and the microwave cooked perfectly. No complaints at all. Our original unit died in 2025 (nothing lasts forever) and we replaced it with the identical unit. So far so good.
From Sharp
Product is Perfect for Under-Counter Installs
I really didn't have any options for a microwave on the counter top or above the kitchen counter tops. This microwave drawer is the perfect option. I installed the microwave in my kitchen island. The controls are well done and very visible. The microwave has worked flawlessly to date. I have had no issues or complaints.
From Sharp
Microwave has decreased in quality
We installed this same microwave in our home ten years ago, and we have had no issues with it. Great quality. We liked it so much, we put it in our new home - same model and everything. The quality has gone down. Now, when i use any of the buttons up near the top of the drop down panel, the panel will snap shut, often with our fingers still in it. In the beginning of our use, the microwave drawer would appear to close, and then pop back open a few inches. A couple of times it would not ope...
From Sharp
We’re sorry to hear about your experience and are here to help. If you could please contact us at CRL@sharpsec.com or call us at 800- 237-4277, so we ...
We like it
Easy to install and simple to operate. quiet. Took a little time to achieve the right time. Setting for reheating.
From Sharp
No More Reaching Up!
The drawer microwave is a game changer. I can reach down and stir what I'm cooking if it needs it, and no need to remove a heavy container to do so. Fits very nicely in a lower cabinet, freeing uppers for dishes, etc. Love the flip-down hidden control panel! Controls are precise and it does a great job heating up, baking, and roasting.
From Sharp
We’re sorry to hear about your experience and are here to help. If you could please contact us at CRL@sharpsec.com or call us at 800- 237-4277, so we ...