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Caserta White Elongated Chair height 12-in Rough-In WaterSense 1.6 GPF Dual Flush Soft Close 2-piece Toilet

Ratings & Reviews for Project Source Caserta White Elongated Chair height 12-in Rough-In WaterSense 1.6 GPF Dual Flush Soft Close 2-piece Toilet

4.2
124
Review
 4.2 out of 5
124 Reviews


71% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The product has a generally positive reception, with users highlighting its sleek design, easy cleaning, and effective flushing. The elongated bowl and chair-height seat are noted as appealing features. However, many customers report difficulties with the installation process, citing challenges in aligning and tightening the toilet due to the hidden bolt holes and tight spaces. While the product seems to perform well, the installation challenges appear to be a common concern.

Customer review summary generated by AI, including incentivized reviews.
124 Customer Reviews

It works well and there was no problem with instal

Would Recommend
January 11, 2025
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Thank you for taking the time to leave us a review. We’re delighted to hear that you’re pleased with your new toilet. It’s great to know that it met ...

MGF Sanitary WareJanuary 13, 2025

Just wait ...

Would Not Recommend

...until you need to clear a clog. I tried three plungers and none of them would create a seal around the bottom of the toilet - not even a little. All I got was water splashing out of the bowl and onto the floor. The area that needs the seal is too close to the inside back of the bowl, making it impossible to get a seal. Oh, and a snake doesn't insert more than 12". The small hole at the inside front of the toilet does not clean with a toilet brush. And while low water flow is nice, this is ve...

January 7, 2025
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Response from MGF Sanitary Ware

Thank you for your feedback. We’re sorry to hear that your experience with our toilet did not meet your expectations. Your satisfaction is very impor...

MGF Sanitary WareJanuary 30, 2025

They go quick

Would Recommend

Very nice unit love the smooth sides

January 2, 2025
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Thank you for taking the time to leave us a review. We’re delighted to hear that you’re pleased with your new toilet. It’s great to know that it met ...

MGF Sanitary WareJanuary 9, 2025

Would Recommend

Very nice finish and easy installation.

January 1, 2025
Verified PurchaserVerified Pro
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Response from MGF Sanitary Ware

Thank you for taking the time to leave us a review. We’re delighted to hear that you’re pleased with your new toilet. It’s great to know that it met ...

MGF Sanitary WareJanuary 9, 2025

Looks great…Questionable design.

Would Not Recommend

Toilet looks great but due to the design, installation is more difficult than initially thought. Even after measuring carefully, space was extremely tight. Most tools are useless because of their size and you’ll end up just using your hands to do everything.

December 30, 2024
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Response from MGF Sanitary Ware

Thank you for taking the time to leave us a review. We’re delighted to hear that you’re pleased with your new toilet. It’s great to know that it met ...

MGF Sanitary WareJanuary 9, 2025

nice appearance, terrible to install

Would Not Recommend

It looks nice and sleek after installation, but very difficult to get assembled. All connections are recessed and inconvenient to access. if you have normal sized hands or larger, good luck. I had to use plumbers tape for the main water line to make a clean connection without leaks.

December 30, 2024
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Response from MGF Sanitary Ware

Hello, thank you for providing us with your valuable feedback. Please know we deeply care about the customer installation experience and are always w...

MGF Sanitary WareJanuary 13, 2025

Would not accommodate my bidet

Would Not Recommend

Could not use with bidet

December 27, 2024
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Response from MGF Sanitary Ware

Hi Ninette2, This toilet is not designed to be used with a bidet toilet seat. Please note that there are specific toilets that accomodate bidet toile...

MGF Sanitary WareJanuary 13, 2025

Would Not Recommend

It came with broken lid and I requested a replacement almost three weeks ago. Have not received it YET!!

December 11, 2024
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Response from MGF Sanitary Ware

Thank you for your feedback. We’re sorry to hear that your experience with our toilet didn’t meet your expectations. Your satisfaction is very import...

MGF Sanitary WareDecember 19, 2024

Skirted base toilet

Would Recommend

The skirted base. I love it.

December 6, 2024
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Thank you for taking the time to leave us a review. We’re delighted to hear that you’re pleased with your new toilet. It’s great to know that it met ...

MGF Sanitary WareDecember 9, 2024

Sits a smidge higher than most but not ADA height.

Would Recommend

Easy Flush

November 8, 2024
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Thank you for taking the time to leave us a review. We’re delighted to hear that you’re pleased with your new toilet. It’s great to know that it met ...

MGF Sanitary WareNovember 12, 2024