Ratings & Reviews for Project Source Caserta White Elongated Chair height 12-in Rough-In WaterSense 1.6 GPF Dual Flush Soft Close 2-piece Toilet
Ratings may include incentivized customer reviews.
What Customers Are Saying
The product has a generally positive reception, with users highlighting its sleek design, easy cleaning, and effective flushing. The elongated bowl and chair-height seat are noted as appealing features. However, many customers report difficulties with the installation process, citing challenges in aligning and tightening the toilet due to the hidden bolt holes and tight spaces. While the product seems to perform well, the installation challenges appear to be a common concern.
Customer review summary generated by AI, including incentivized reviews.Sleep toilet
Would RecommendLove the design of this toilet! The elongated and soft close seat is amazing!
Verified Purchaser
Super Pleased
Would RecommendI love this toilet! The height is amazing! Love the dual flush and the sleek design of it. Very pleased with this purchase. Would 100% recommend!
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Thank you for taking the time to leave us a review. We’re delighted to hear that you’re pleased with your toilet. It’s great to know that it met your...
Great Deal Great toilet
Would RecommendGreat Deal was the last of that brand
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Very cumbersome and difficult to install
Would Not RecommendUnless you are installing this toilet with nothing on either side of it, buckle up for a frustrating install. Nothing about the installation process is efficient. Every component that needs to be tightened has to be accessed through sections of the back of the toilet that are big enough for the hands of a child. If the toilet is against a wall, it’s nearly impossible to access those components.
Thank you for your feedback. We’re sorry to hear that your experience with our toilet didn’t meet your expectations. Your satisfaction is very import...
Broken seat and bad service
Would Not RecommendMy toilet had a broken seat and i contacted customer service because my toilet had already been installed and my husband did the seat at the last step andi was told to take it to the store i bought it from so needless to say i had to spend another 30 something dollars for a seat.
Verified Purchaser
Hi Akersey - We’re sorry to hear that your experience with our toilet didn’t meet your expectations. Your satisfaction is very important to us, and ...
Caserta good
Would RecommendIt works with both soft and hard flushes and is beautiful. I also got a bidet seat, which adds to the pleasure of using it.
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Thank you for taking the time to leave us a review. We’re delighted to hear that you’re pleased with your toilet. It’s great to know that it met your...
👍👍
Would RecommendVerified Purchaser
Thank you for taking the time to leave us a review. We’re delighted to hear that you’re pleased with your toilet. It’s great to know that it met your...
If your tall this one’s a great one.
Would RecommendThe toilet seems amazing so far
Verified Purchaser
Thank you for taking the time to leave us a review. We’re delighted to hear that you’re pleased with your toilet. It’s great to know that it met your...
Dont try to install this yourself
Would Not RecommendI was attracted to the clean slab side. Easier to keep clean. However, you don't have much access to the lag bolts that bolt the toilet to the floor. There are two round openings on either side that have plastic inserts. Even when I removed the inserts my normal size hand could not fit through the hole. It took me about 20 minutes each side to finally get the nuts on and tightened. Also, if your toilet is next to a wall, you will have little to no room to mauver to look into those holes. The s...
Hi redbaron1, We are sorry you had issues with your installation, but hope that your new toilet is serving you well. We value all customer feedback...
Great Value!
Would RecommendThe design of this toilet is very nice and great quality.
Verified Purchaser
Thank you for taking the time to leave us a review. We’re delighted to hear that you’re pleased with your toilet. It’s great to know that it met your...
Tiny hands needed for installing
Would Not RecommendInstallation failed due to the impossibly tiny openings to get at internal hardware. A fatal design flaw.
Verified Purchaser
Thank you for your feedback. We’re sorry to hear that your experience with our toilet didn’t meet your expectations. Your satisfaction is very import...
NA
Would RecommendThe toilet needs a deeper base to accommodate plumbing waste flange
Verified Purchaser
Thank you for taking the time to leave us a review. We’re delighted to hear that you’re pleased with your new toilet. It’s great to know that it met ...
Thank you for taking the time to leave us a review. We’re delighted to hear that you’re pleased with your toilet. It’s great to know that it met your...