Ratings & Reviews for Project Source Palazzo White Elongated Chair height 12-in Rough-In WaterSense 1.6 GPF Dual Flush Soft Close 2-piece
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise this toilet for its powerful, efficient flushing and water-saving dual-flush design that reduces consumption without sacrificing performance. The chair-height design and elongated bowl appeal especially to taller users and those with mobility concerns. Most appreciate the sleek, modern aesthetic and straightforward installation with all necessary hardware included. Some report occasional bowl cleaning challenges and note the plastic seat feels uncomfortable, with a few mentioning the water level cannot be adjusted. Overall, reviewers consider it an excellent value combining style, efficiency, and comfort.
Customer review summary generated by AI, including incentivized reviews.Broken when received and no help from the store
Would Not RecommendDiscovered the toilet base broken upon unboxing. The instructions say not to take it back to the store but a toilet is one of those things you kinda need when you have to buy one. I took it back and the store provided a refund. However, I got absolutely no help pulling a replacement from the shelf. Workers were walking around disinterested in helping and there was no manager to be found.
A Very Lady-Like Toilet
Would RecommendI love the look of this toilet. Very Lady-Like and European. Plus, it works like a charm.
Verified Purchaser
Thank you for taking the time to leave us a review. We’re delighted to hear that you’re pleased with your toilet. It’s great to know that it met your... Read More
The staff are very helpful and friendly.
Would RecommendI love it!
Verified Purchaser
Thank you for taking the time to leave us a review. We’re delighted to hear that you’re pleased with your toilet. It’s great to know that it met your... Read More
Money saver
Would RecommendReally great toilet very easy to fit, looks good, fantastic value for money
Verified Purchaser
Thank you for taking the time to leave us a review. We’re delighted to hear that you’re pleased with your new toilet. It’s great to know that it met ... Read More
Good toilet looks nice.
Would RecommendMulti flush zones. Fits nice
Verified Purchaser
Thank you for taking the time to leave us a review. We’re delighted to hear that you’re pleased with your new toilet. It’s great to know that it met ... Read More
Great features.
Would RecommendGreat price for its features. Dual flush for #1 and #2s. Elongated to save space. Chair height for getting up and sitting down. Soft close for the noisy wife and kids.
Verified Purchaser
Thank you for taking the time to leave us a review. We’re delighted to hear that you’re pleased with your new toilet. It’s great to know that it met ... Read More
I love the way it flushes
Would RecommendI like the height
Verified Purchaser
Thank you for taking the time to leave us a review. We’re delighted to hear that you’re pleased with your new toilet. It’s great to know that it met ... Read More
Compact and looks good
Would RecommendWhen you want to cut down your water costs, this is the way to go.
Verified Purchaser
Thank you for taking the time to leave us a review. We’re delighted to hear that you’re pleased with your new toilet. It’s great to know that it met ... Read More
Good quality at great price
Would RecommendI wanted a transitional look with a compact profile. This fit the bill perfectly.
Verified Purchaser
Thank you for taking the time to leave us a review. We’re delighted to hear that you’re pleased with your new toilet. It’s great to know that it met ... Read More
Reasonably priced!
Would Not RecommendI like the way the toilet tank looks. The design is attractive.
Verified Purchaser
Hi Pets, We are happy to hear that you are enjoying your new Palazzo toilet. If there is anything we can do in regards to this item and your experien... Read More
Good
Would RecommendGood flow and great product
Verified Purchaser
Thank you for taking the time to leave us a review. We’re delighted to hear that you’re pleased with your new toilet. It’s great to know that it met ... Read More
Works Great, Quick Installation
Would RecommendSo far so good, dual flush is great. Quick instillation, supplied bolts for of bottom bowl too short. Fortunately old bolts were in good shape to reuse. Rear tank has a little wobble, could seat better with thinner tank to bowl seal.
Thank you for taking the time to leave us a review for your Palazzo White Dual Flush Elongated Chair Height 2-piece Soft Close Toilet 12-in Rough-In ... Read More
Flush works great!
Would RecommendThis product works well for my folks. Much higher and they can get up easier.
Verified Purchaser
I replaced two old American Standards with these
Would RecommendThis is a fine looking piece. The dual flush function is a nice water saving feature. So far it has met all of my expectations. I did not use the plastic toilet seat that came with it because I had a nice wooden Bemis soft closer on the toilets I was replacing so I can’t speak to that.
Verified Purchaser
Hi EagleOne, We are sorry to hear about your in store experience. Your satisfaction is very important to us. If you have problems in the future , ... Read More