Ratings & Reviews for Pergo TimberCraft + WetProtect Westlake Oak 12-mm T x 7-1/2-in W x 54-in L Waterproof Laminate Wood Flooring ( 16.93-sq ft / Carton )
Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the realistic wood-like appearance, durability, and straightforward installation. Most highlight the stunning visual appeal with rich color variation and wide planks that guests frequently compliment. Many report excellent performance under heavy use, including resistance to scratches and pet claws, with waterproof features praised for kitchens and bathrooms. Installation is noted as accessible even for DIYers, though some encounter minor click-lock challenges resolved with patience and proper technique. A small number report damaged planks upon arrival or express installation frustrations, but these concerns remain isolated. Overall, most customers consider it a worthwhile investment.
Customer review summary generated by AI, including incentivized reviews.Check your boxes for damage before leaving.
We picked the four boxes of flooring. All four boxes were damaged. The boxes were dropped on their ends and the planks were damaged to the point they wouldn’t fit. We were able to get enough out of two boxes to repair our floor but we will need to return the other two. We had some before we started but ordered these to ensure we have enough. How do we return the other two boxes?
Horrible warranty, water and scratch resistance!
Would Not RecommendThis product is awful. We installed it a few years ago and it has been nothing but a nightmare. We have had water spills on the floor (nothing major... Like a cup of water spilled) and within 1 hour the boards swell at the joints. We are in Vegas where water evaporates almost as quickly as it falls. My cat knocked a cup of water off the table while we were gone. We returned an hour later to find the joints of 4 boards swollen. We tried doing the warranty process for over 2 years to then be ...
Hi LBrecke. This is Javier with the Pergo team. We are sorry to hear the Pergo TimberCraft + WetProtect Crest Ridge Hickory Waterproof Wood Plank... Read More
IT IS BEAUTIFUL WHEN YOU PUT IT DOWN AWSOME
Would RecommendVAULE, APPERANCE VERY IMPRESSED
From TimberCraft + WetProtect Brier Creek Oak 12-mm T x 7-1_SLASH_2-in W x 54-in L Waterproof Laminate Wood Flooring ( 16.93-sq ft _SLASH_ Carton ) Verified Purchaser
Hi, DAYBEE. Thank you for your feedback on the Pergo TimberCraft WetProtect Brier Creek Oak Waterproof Wood Plank Laminate Flooring. We are glad you ... Read More
Good track record
Would RecommendDurable and easy
From TimberCraft + WetProtect Brier Creek Oak 12-mm T x 7-1_SLASH_2-in W x 54-in L Waterproof Laminate Wood Flooring ( 16.93-sq ft _SLASH_ Carton ) Verified Purchaser
Thank you for your review of the Pergo TimberCraft WetProtect Brier Creek Oak Waterproof Wood Plank Laminate Flooring. This TimberCraft WetProtect Br... Read More
"Real" grain is great but beware water intrusion
Would RecommendGreat looking floor with "real" grain embossed to match wood. Waterproof from above, but a small plumbing leak seeped under and caused swelling to ruin a few sections. Edges were caulked to spec so not sure how it happened.
From TimberCraft + WetProtect Valley Grove Oak 12-mm T x 7-1_SLASH_2-in W x 54-in L Waterproof Laminate Wood Flooring ( 16.93-sq ft _SLASH_ Carton ) Verified Purchaser
Hi RustyBrain. We’re glad the Pergo TimberCraft WetProtect Valley Grove Oak Waterproof Wood Plank Laminate looks great. If you feel your flooring is ... Read More
Great
Would RecommendEasy to install and is great quality.
From TimberCraft + WetProtect Gatehouse Oak 12-mm T x 7-1_SLASH_2-in W x 54-in L Waterproof Laminate Wood Flooring ( 16.93-sq ft _SLASH_ Carton ) Verified Purchaser
Hi Bhuck. Thank you for your feedback on the TimberCraft +WetProtect Gatehouse Oak Waterproof Laminate. The 12-mm total thickness and multi-layer... Read More
Excellent quality
Would RecommendQuality
From TimberCraft + WetProtect Vintage wash oak 12-mm T x 6-in W x 47-1_SLASH_4-in L Waterproof Laminate Wood Flooring ( 16.12-sq ft _SLASH_ Carton ) Verified Purchaser
Hi Nana. Thank you for the 5-star review of the TimberCraft +WetProtect Vintage Wash Oak Waterproof Laminate. We are glad to hear the quality of ... Read More
Not worth the money
Would Not RecommendLooks cheap
From TimberCraft + WetProtect Valley Grove Oak 12-mm T x 7-1_SLASH_2-in W x 54-in L Waterproof Laminate Wood Flooring ( 16.93-sq ft _SLASH_ Carton ) Verified Purchaser
Hello. Thank you for your review of the TimberCraft +WetProtect Valley Grove Oak Waterproof Laminate. We are sorry to hear the design and visual ... Read More
I need to know installation date!
I'm unable to reach customer service for an installation date. Flooring Dept at Clearwater, FL store doesn't answer phone. I've called several times today.
From TimberCraft + WetProtect Wheaton Oak 12-mm T x 7-1_SLASH_2-in W x 54-in L Waterproof Laminate Wood Flooring ( 16.93-sq ft _SLASH_ Carton ) Verified Purchaser
Boards arrived damaged
Would Not RecommendI ordered 10 boxes of these and once they finally arrived, the corners were chipped off and the connective edges were broken as well. Their shipping leaves much to be desired. I'm going to have to return these damaged items and choose a color from the limited in-store selection. I'm very disappointed.
From TimberCraft + WetProtect Herschel hickory 12-mm T x 7-1_SLASH_2-in W x 47-1_SLASH_4-in L Waterproof Laminate Wood Flooring ( 19.63-sq ft _SLASH_ Carton ) Verified Purchaser
Love it it looks beautiful
Would RecommendFrom TimberCraft + WetProtect Brookdale Hickory 12-mm T x 7-1_SLASH_2-in W x 47-1_SLASH_4-in L Waterproof Laminate Wood Flooring ( 19.63-sq ft _SLASH_ Carton ) Verified Purchaser
Hi Tina. We’re glad the TimberCraft +WetProtect Brookdale Hickory Waterproof Laminate looks great in your space, and we hope you think of us firs... Read More
Beautiful color and quality
Would RecommendThe color of this is exactly like a vintage hardwood floor. The different "plank" sizes give the look so much texture and liveliness we have it throughout our 2 story home. It goes well with all colors of wood furniture without clashing and we have had no issues of plank separation or color changes.
Hi Mrs. Wolff. Thank you for your review of the TimberCraft + WetProtect Hillcrest Hickory Waterproof Laminate. We agree - this style features el... Read More
Customer Service
Would RecommendAn associate named Junior in Order fulfilment is in my opinion is an asset to Lowes. He was outstanding in following thru locating and correcting a problem with an order for flooring. He kept me informed of his progress. Outstnding customer service.
From TimberCraft + WetProtect Ocean View Oak 12-mm T x 7-1_SLASH_2-in W x 54-in L Waterproof Laminate Wood Flooring ( 16.93-sq ft _SLASH_ Carton ) Verified Purchaser
Hil Ronald. Thank you for the 5-star review of the TimberCraft + WetProtect Ocean View Oak Waterproof Laminate! We are glad to hear your sales as... Read More
Hi Stowe. Thank you for your review of the TimberCraft +WetProtect Crest Ridge Hickory Waterproof Laminate. Please reach out to your local Lowe&#... Read More