Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers consistently praise the rug's exceptional softness and plush, luxurious feel, describing it as incredibly comfortable underfoot with excellent thickness and cushioning. Many highlight its cozy, sweater-like texture as a reason for strong satisfaction. However, a significant portion report relentless shedding that persists for months, citing it as a major frustration despite the rug's appeal. Some also mention premature wear, snags, and quality inconsistencies. While most customers appreciate the tactile experience, the shedding concerns and durability issues prevent universal recommendation.
Customer review summary generated by AI, including incentivized reviews.Shedding and snagging
Would Not Recommend[This review was collected as part of a promotion.] The rugs are beautiful but they are shedding so bad! It's worse than having a dog! They have clogged both my Narwal and Dyson vacuums. Also, they are snagging! Purchased for living area and hallway. Very disappointed
From nuLOOM.com
Softest knit wool rug
Would Recommend[This review was collected as part of a promotion.] Perfect rug. Love it. Beautiful texture and color.
From nuLOOM.com
Shedding and smelly
Would Not Recommend[This review was collected as part of a promotion.] I will be calling to return. I’ve tried since this rug was delivered to vacuum out the smell and shedding and nothing is working. This is in my baby room and I can’t keep it. I’ve never experienced anything like this before.
From nuLOOM.com
Beautiful and seems high quality.
Would Recommend[This review was collected as part of a promotion.] I have only had this rug down for a week in a not high traffic area. It is plush, beautiful and nice to walk on. I don't know that it would hold up well in a high traffic area or how easy it will be to clean, but in the bedroom, it is a nice addition.
From nuLOOM.com
Soft. Pad not sized correctly.
Would Recommend[This review was collected as part of a promotion.] Problem with the pad ..... larger than rug even though it is the same size.
From nuLOOM.com
Softest knit wool rug
Would Recommend[This review was collected as part of a promotion.] This rug is better than anything I could have imagined! It is also my first big rug purchase and I would hands down purchase again. It’s so soft to walk on and makes our bedroom look so cozy! Love love!
From nuLOOM.com
Entryway Rug
Would Recommend[This review was collected as part of a promotion.] It’s soft well made and beautiful, very happy with my purchase brings a gorgeous texture to the room
From nuLOOM.com
Nice rug!
Would Recommend[This review was collected as part of a promotion.] Nice rug, exactly as advertised. Good quality. We loved it
From nuLOOM.com
Not What I Thought
Would Recommend[This review was collected as part of a promotion.] The rug is pretty, but it doesn't look the same as on the website. In person it's braided..not smooth.
From nuLOOM.com
Mediocre Quality
[This review was collected as part of a promotion.] The rug is "fine". You can see the backing through the wool weave and the edge of the rug is thicker in some spots than others. Overall, it does the trick and doesn't look horrible but we aren't in love.
From nuLOOM.com
I love the style
Would Recommend[This review was collected as part of a promotion.] I really love this rug. I'm into the natural fibers and not putting more PFAS into the world. I love that it looks trendy and at the same time like something my grandmother knit. Like the 'Dude' said, "it really ties the room together."
From nuLOOM.com
Love!
Would Recommend[This review was collected as part of a promotion.] Got the 6 x 9 for under my bed to add texture to my space. It’s cozy and cute! Would absolutely recommend.
From nuLOOM.com
Wool is pulling up
Would Not Recommend[This review was collected as part of a promotion.] I liked the way the rug looked when I first purchased it, but the wool is pulling up in many different areas.
From nuLOOM.com
Can not figure out how to clean it. The fibers pill
Would Not RecommendThis rug was SO beautiful when I first laid it down in my daughter’s nursery. It shed a lot but I expected that, it got dirty extremely fast just by us walking on it a few times a day, it is not in a heavily trafficked area. It wore down and is pulling a lot (the fibers are knotting, I am not sure how to explain it) it is so frustrating and I can not figure out how to clean it and how to get up the areas that have knotted.
From nuLOOM.com
Blew our minds!!
Would Recommend[This review was collected as part of a promotion.] This rug is absolutely spectacular. Pictures do not do it justice. It is so soft and cozy and just exactly what we were looking for..
From nuLOOM.com
Great rug
Would Recommend[This review was collected as part of a promotion.] I love this rug! The color is perfect and the softness is great.
From nuLOOM.com
[This review was collected as part of a promotion.]
From nuLOOM.com
Nice rug, faint smell
Would Recommend[This review was collected as part of a promotion.] Bought this rug in a small size to see if it would work to layer underneath my current rug. I purchased to use the top side of the rug as shown, but the weave seems larger & thicker than I wanted. I discovered the backside of the rug is more what I was looking for. I think both side are nice. I was ready to reorder in the size I needed, however this small rug has a musty smell. I am putting it outside in hopes that it will air out. I am usung i...
From nuLOOM.com
Not as advertised
Would Not Recommend[This review was collected as part of a promotion.] Super uncomfortable to walk on as you can feel in between the braided pieces. Sheds and mulches on your feet. Would not recommend.
From nuLOOM.com
Love love love
Would Recommend[This review was collected as part of a promotion.] So perfect for the room 9x12, dog loves laying on it! Quality is solid. Color is creamy and knit is thick good material. Would recommend!
From nuLOOM.com
