Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the rug's elegant appearance, soft texture, and durable construction. Most describe it as beautiful and well-made, with rich colors like chestnut and grey that complement various spaces. Reviewers consistently note the plush, thick feel underfoot and premium quality. However, many report persistent shedding that continues beyond initial use, with some frustrated after extended ownership. A few mention hard, glue-like patches on the surface. Despite these concerns, most customers find the aesthetic and comfort worthwhile and would recommend it.
Customer review summary generated by AI, including incentivized reviews.Great material, average color
Would Recommend[This review was collected as part of a promotion.] I bought this rug during a sale, and I think for the material type (wool and cotton) and being hand tufted, this is a great rug at an unbeatable price. I was hoping the chestnut color would be a reddish-brown or at least a brown with some red undertones like in the second manufacturer picture, but I am slightly disappointed. The color seems to be more of a true medium brown. It’s not bad, just not exactly what I was hoping for. I kept it and I ...
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Perfect area rug
Would Recommend[This review was collected as part of a promotion.] Love this rug. Looks great in my front living room.
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Perfect!
Would Recommend[This review was collected as part of a promotion.] This rug was so well made and perfect for what I was looking for...it’s very soft and substantial thickness. A very high quality rug for an affordable price!
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Loving my new rug
Would Recommend[This review was collected as part of a promotion.] Description was perfect, color and size are exactly as described! Love the product
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Checkers of beauty
Would RecommendI am thrilled with this rug. I enjoy the rich natural colors, the subtle pattern, and the softness. I wasn't sure if the. pattern was going to be to bold but the pattern fits in nicely with my mid-century wood furniture and green couch.I am glad I picked a rug that had a pattern versus a solid colr.I also the rug was nicely packaged and easy to bring inside the house by one person.
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The Perfect Neutral Rug
Would Recommend[This review was collected as part of a promotion.] I just swapped out our old living room rug with this beauty and I am obsessed. I love the depth and variation of color with the check overlay. A really stunning neutral rug that goes well with so many interiors. I made sure to purchase rug that was large enough for ALL of my furniture to sit on. It has really helped to ground the space. xo Southworth Interior Design
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Perfect
Would Recommend[This review was collected as part of a promotion.] I purchased this because I needed a specific shape of rug (either square or round) and found the Melrose. It is perfect. I used it in a room with pink and brown art, and it was the perfect anchor. I even bought a second one!
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Absolutely beautiful!
Would Recommend[This review was collected as part of a promotion.] This rug was even prettier in person and perfect for the room. I love the variations of brown in the check pattern. It's a nice pile thickness and soft to walk on as well!
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Love the style, but lots of shedding
Would Recommend[This review was collected as part of a promotion.] The rug looks great for this price point, we’ve had it in place for about a month. It’s still shedding significantly, but hoping this will resolve after a bit more wear and vacuuming.
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Love, but sheds.
[This review was collected as part of a promotion.] Purchased this to replace a different rug that shed a lot and unfortunately this one does as well. Outside of that detail, it’s beautiful and great quality.
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Great Rug!
Would Recommend[This review was collected as part of a promotion.] Just like the pictures. It’s a great rug!
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Entryway Rug
Would Recommend[This review was collected as part of a promotion.] Very nice rug!
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Beautiful rug
Would Recommend[This review was collected as part of a promotion.] Love the rug , colors are beautiful .
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Completed my room!
Would Recommend[This review was collected as part of a promotion.] This rug is exactly what we needed to complete our cozy den. It is even more beautiful in person than I imagined. I’m super pleased with the quality and how quickly we received it.
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Smell
Would Not Recommend[This review was collected as part of a promotion.] This rug had a pungent odor coming out of the box. It’s been about 3 weeks and while the smell has gotten milder, it still has an unpleasant smell. I’m sure this is due to volatile organic compounds. I’m not sure what to do or if I’m going to keep it
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Gorgeous but color slightly off
Would Recommend[This review was collected as part of a promotion.] I love this rug. It leans more toward a true brown than a chestnut (reddish) brown, which is what I was after, but it will works in my room. The quality is great--feels nice underfoot and hasn't shed much for me (and it's in a high-traffic room).
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Smells so bad even after 2 weeks of airing out
Would Not Recommend[This review was collected as part of a promotion.] As the title states
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Nice wool rug
Would Recommend[This review was collected as part of a promotion.] Wool is the best fiber for rugs, and this one is well priced, well made, and soft on bare feet.
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Beautiful, thick and soft rug
Would RecommendThis is a beautiful rug. It’s thick about an almost an inch it’s wool. It’s soft and it’s beautiful and warm.
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Nice rug but darker than appears
[This review was collected as part of a promotion.] Darker than advertised
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