Ratings may include incentivized customer reviews.
What Customers Are Saying
Customers overwhelmingly praise the rug's elegant appearance, soft texture, and durable construction. Most describe it as beautiful and well-made, with rich colors like chestnut and grey that complement various spaces. Reviewers consistently note the plush, thick feel underfoot and premium quality. However, many report persistent shedding that continues beyond initial use, with some frustrated after extended ownership. A few mention hard, glue-like patches on the surface. Despite these concerns, most customers find the aesthetic and comfort worthwhile and would recommend it.
Customer review summary generated by AI, including incentivized reviews.Rug review
Would Recommend[This review was collected as part of a promotion.] Love the quality and color of rug!
From nuLOOM.com
Attractive rug, with some flaws
[This review was collected as part of a promotion.] The design of the rug is nice. I am a little disturbed by a weird "hard" and scratchy area at the center of the rug. When rubbing the area it seemed "gravelly" and some white crumbly bits came off. I am not sure this should be happening for the price.
From nuLOOM.com
Love
Would Recommend[This review was collected as part of a promotion.] This rug is such high quality. We are super happy with the look and feel of it!
From nuLOOM.com
Shedding!!!!
Would Not RecommendThis rug is really beautiful, but so poorly made. It sheds so much, I've vacuumed it multiple times and it fills my vacuum each time. I also keep getting poked, there are small little thorn-type pieces in it that stick in my socks. Very uncomfortable to sit on and so much shedding. I will be returning.
From nuLOOM.com
Does not hold up awful quality
Would Not RecommendTerrible quality, rug was not cheap and it has loose threads all over and the edges are fraying. I’ve had this for less than 6 months. When I reach out to rugs USA they offered me 10% off for the next 48 hours..do not recommend
From nuLOOM.com
Beautiful rug
Would RecommendThis is a beautiful rug and the color will go with anything. It's also very soft! I love the way it makes the room look!
From nuLOOM.com
Beautiful !
Would Recommend[This review was collected as part of a promotion.] I love thus piece, lightens up a space. Very well made and as in picture. Doesn't wrinkle, lays flat. Made for high traffic. My cats love it and I hope it won't get ruined over time. Love love !
From nuLOOM.com
Beautiful and great quality!
Would RecommendFits perfectly in my small apartment! Very thick and you can tell the quality is really nice. Will say the color is more brown than expected but I think in certain lights it looks more red! Overall really happy with my purchase.
From nuLOOM.com
Quality and beautiful!
Would RecommendThe quality did not disappoint, especially for the price. Soft and thick, easy to spot clean so far. Love the look!
From nuLOOM.com
Beautiful rug
Would Recommend[This review was collected as part of a promotion.] This rug is beautiful and well made. The pattern scared me a little when I opened the box (I bought the brown and thought it resembled bricks.) But once I finally laid it down it did not look like bricks any more. It was the perfect reset for my living room. Enjoy the photo with my mastiff loving the rug too :)
From nuLOOM.com
Gorgeous!!
Would Recommend[This review was collected as part of a promotion.] This rug looks very good and the size is perfect for my small living room! the colors are the same as showed in the website.
From nuLOOM.com
Love it
Would Recommend[This review was collected as part of a promotion.] The rug looks high end and seems to be very nice quality. Much thicker than some of the other rugs I have purchased from this site, which makes it very comfortable under your feet. we will see how it holds us!
From nuLOOM.com
Great look and feel but 2 weeks and still hasn't flattened out
[This review was collected as part of a promotion.] Love the rug aesthetic and feel. Beautiful colors and texture, feels high quality. However - I have it unrolled in the bedroom, and its been 2 weeks and its still wavey... hasn't flattened out yet. I'm still waiting.
From nuLOOM.com
Lovely rug, but a dead cockroach inside!
Would Not Recommend[This review was collected as part of a promotion.] I really like the rug. It feels like it is good quality and will last a long time, and I love the variation in the lines so despite it being light-colored it hides dirt well. However, when I first opened the rug there were dirty spots, and a cockroach was embedded in the rug! I have bought many rugs from Rugs USA, but this has left me really disappointed.
From nuLOOM.com
Rug sheds so much - not worth it
Would Not RecommendThis rug's design is nice but every time I vacuum with an empty dust bin, it's FILLED up. I don't understand where all this shedding is coming from. I vacuum my rug 2x at once and get 2 filled dust bins each time - it's disgusting. I don't recommend this at all UNLESS you want to see rug particles all around your home on a daily basis or want to vacuum several times a week. I read the reviews before purchasing and a lot of them said it sheds, I didn't think it would be too bad but IT IS. Regret ...
From nuLOOM.com
Wanted to love
Would Not Recommend[This review was collected as part of a promotion.] I wanted to love this rug so badly. I’d be lying if I said it didn’t shed like a dog. I vacuum this rug every other day and I still find stray fibers all over our clothes and house. It treks everywhere! Perhaps it would do better in a lower track area, we have it as our main living room rug. We have had it for 3 months and I have to empty our Dyson after vacuuming it every single time. Do not recommend :(
From nuLOOM.com
Not what was expected
Would Not RecommendI ordered this rug for my living room, first of all the smell was the first thing I noticed. The rug is also not soft and does shed.
From nuLOOM.com
Cozy and modern
Would RecommendThe Melrose is better than I expected. The colors and design is very simple but a perfect edition to my small living room space. I can see why it is a best seller!!
From nuLOOM.com
Do not order if you have kids, pets or dust allergies!
Would Not Recommend[This review was collected as part of a promotion.] Pattern is very cute but this rug sheds like crazy!! Fibers get everywhere. I thought it needed an initial vacuum to stop the shedding and get the top layer off but I was very wrong. Every time I vacuum, even on the absolute lowest suction setting, my entire vacuum container is filled with the rug fibers. Sadly very worried that this rug will not last long as I can already feel the grid and we have only had it for a month. This rug is good for ...
From nuLOOM.com
Great Quality
Would Recommend[This review was collected as part of a promotion.] This rug is not only beautiful but also made with the highest quality. We love it so much that we bought a second one for our vacation home/rental as well. I highly recommend it!
From nuLOOM.com
