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Hailey 9 x 13 (ft) Jute Natural Rectangular Indoor Solid Area rug

Ratings & Reviews for nuLOOM Hailey 9 x 13 (ft) Jute Natural Rectangular Indoor Solid Area rug

4.4
1109
Review
 4.4 out of 5
1109 Reviews


74% Recommend this product

Ratings may include incentivized customer reviews.

What Customers Are Saying

The handmade jute rug received mixed reviews. Many customers were satisfied with the quality, texture, and appearance, describing it as beautiful, soft, and well-made for the price. However, some reported issues like poor construction, shedding, and unraveling, as well as color variations from the expected. Overall, the majority of reviews were positive, with customers praising the rug's quality, comfort, and aesthetic appeal, though a small percentage had disappointing experiences.

Customer review summary generated by AI, including incentivized reviews.
1109 Customer Reviews

Great Jute Rug!

These rugs are great! If your looking for a soft-comfortable rug, I would go with something else and they do shed over time. I have ordered multiple throughout the years. Depending on use, we use ours at main entryways to the house, we needed to replace ours after 4 years. But they withstood 3 kids and a dog for multiple years. Would recommend!

July 24, 2023

From nuLOOM.com

great rug for layering

[This review was collected as part of a promotion.] great rug all around. color is great and soft to the touch/feel. not too high

July 21, 2023

From nuLOOM.com

Great rug!

[This review was collected as part of a promotion.] Great substantial and stylish rug! This is a very unique rug that...ties the room together

July 17, 2023

From nuLOOM.com

Gorgeous rug

[This review was collected as part of a promotion.] We purchased the Natural rug 12 X 15 and the Off white rug 9 X12. Both are gorgeous and appear to be good quality. Comfortable to walk on compared to other jute rugs. We have them in two different living areas. Can't go wrong with either one.

June 19, 2023

From nuLOOM.com

Gorgeous Rug

[This review was collected as part of a promotion.] Gorgeous rug. We purchased the 12 X 15 natural version for our main living room. It is exactly what I wanted. It has an organic look with varied colors throughout. It is extremely heavy to move when packaged and to lay out. We have the off white 9 X 12 as well and it is equally as stunning. They are soft and comfortable compared to other jute rugs that I have walked on that were more like outdoor mats. Gives the rooms a casual, yet upscale l...

June 19, 2023

From nuLOOM.com

Five stars!

[This review was collected as part of a promotion.] As photographed, soft Sisal, will be buying more, great value for money.

June 17, 2023

From nuLOOM.com

Great rug

[This review was collected as part of a promotion.] Durable rug. neutral for any room. Love the quality .

June 14, 2023

From nuLOOM.com

Looks great, sheds like Golden Retriever

I've had this in the living room for about 6 months now and am now looking for a replacement. It's not very well made and the shedding is out of control. Have to vacuum every other day. Seriously it's like pet hair. Awful. Avoid this one.

June 14, 2023

From nuLOOM.com

Response from Rugs USA CS

Hi Matthew, Thank you for shopping with Rugs USA to create your dream space! We truly appreciate your feedback and always love hearing from our cust...

Rugs USA CSJune 16, 2023

Beautiful and versatile

[This review was collected as part of a promotion.] This rug is absolutely beautiful and in my opinion would work in virtually any room with any colors. A lovely neutral with coastal vibes.

June 10, 2023

From nuLOOM.com

Mud room rugs

[This review was collected as part of a promotion.] This 3x5 jute rug is well made with a great natural color The thickness is perfect for my mudroom

June 9, 2023

From nuLOOM.com

Beachy rug

Great for my beach house dining room. I’ve gotten many compliments

June 6, 2023

From nuLOOM.com

Horrible smell and looks nothing like the picture

This rug came with a putrid smell, it also has a yellowish color and looks nothing like anyone’s review pictures. The material also feels very uncomfortable when you step on it. I will be returning immediately.

May 6, 2023

From nuLOOM.com

Beautiful, but difficult!

This rug is thick and heavy and beautiful, but it sheds like crazy! I know this is common for natural fiber rugs, but I vacuum it at least once a day, and within a short period of time there are fibers shed all around the edges again. A rug pad is definitely needed, especially if placed on wood flooring or any other type of flooring where there could be damage from the rug - it's like sandpaper over time to floors! Also, while it was a beautiful consistent ivory color in the beginning, it now (l...

April 19, 2023

From nuLOOM.com

Sheds like no other

The rug is beautiful but I have walnut hardwood floors and I have to vacuum every 2 days. It is extremely visible throughout the house especially when my windows are open and light shines in. I have this exact rug in my living room and I bought a hall runner of the same type too. It’s a mess.

April 8, 2023

From nuLOOM.com

Do not buy

I’m not sure how much everyone is getting paid to give this rug a good review. But let me start off by saying it is not the colour shown, it looks yellow like someone peed on it. It looks dirty and worn out and came smelling like a musty basement. I’m really upset as the pictures and the reviews made it look amazing.

March 19, 2023

From nuLOOM.com