Ratings & Reviews for nuLOOM Hailey 9 x 13 (ft) Jute Natural Rectangular Indoor Solid Area rug

Disappointing

Bought the rug just a couple weeks ago and I’m quite disappointed. It arrived very quickly and well packaged. However, the color is nowhere near off-white as it indicates. They color is yellowish buttercream and doesn’t suit the color scheme in my living room at all. The return shipping cost is too expensive to ship back such a bulky item. Now I’m stuck with this rug.

Handspun Jute Rug

I ordered two large area rugs. One arrived with bright pink staining (you could see it inside the clear packaging) before it was opened that I was not able to remove from the rug. I contacted Rugs USA, and they replaced the rug free of charge and picked up the flawed rug. Now I have two beautiful cream colored area rugs. There is some shedding, but that is to be expected from a natural rug. Thank you for the excellent customer service and making it right - easily.

Well made, nice texture

Really quite beautiful. I like to be barefoot inside and was pleasantly surprised how soft it was. Color accurate to photos

Natural rug

Great natural rug. Some imperfections but still great.

Great natural rug

Love the color. Looks great with my modern coastal vibe

Itchy , dirty worst purchase ever

Upon opening the carpet some of it wasn’t sewn in, the carpet I received was extremely dusty and dirty , I have rolled it many times and every time I vaccum underneath there is black dirt. I like to keep my house super clean and free of dust but this carpet sheds a lot and not to mentioned the dirt it has. The shipping label cost too much to return and I had thrown away the packaging so now I’m stuck with this carpet I don’t like. Save your time the stress and don’t buy this one.

Beautiful Rugs!

I purchased four rugs in this line for our new lake house. They’re beautiful, and perfect for the organic look we wanted.

Great rug!

[This review was collected as part of a promotion.] This is a beautiful rug and exactly what we were looking for!

Handsome rug

This rug is surprisingly soft. My dog loves it and so far it is holding up well. It looks great with our caramel-colored leather couch.

Rug review

[This review was collected as part of a promotion.] Shipped quickly/good quality/very pleased with the price and quality

Great texture and well made

[This review was collected as part of a promotion.] Rug is well made and a great texture. I was not sure what to expect with anything jute or sisal but took a chance and the texture is terrific. The rug is also on the thicker side, like a knotty yarn rug but in jute.

Highly recommend this rug

Beautiful rug! Pleasantly surprised with how comfortable it is on our feet.

Picture perfect

This is the second rug I’ve purchased and this time wanted a natural fiber, neutral rug for my recently renovated kitchen/sitting area. This rug brings the room together and adds a natural feel. It is soft on your feet, easy to take care of, little shedding and compliments the overall warm tones of my kitchen. Ordering was easy and delivery was fast. Great catalogue of rugs and using the photo feature to visualize the rug in the room is effective. With a natural fiber rug it’s started the color...

Entry way perfection

[This review was collected as part of a promotion.] This jute rug is perfect for our entry way. It’s also so much softer than must woven jute rugs

Nice, thick rug, color a bit off

[This review was collected as part of a promotion.] The rug is nice and thick, but more orange than I was hoping for. It almost looks like it has been “colored” a bit and not the natural beige it looked like in the picture. Also, be very careful with vacuum. If you have a “less suction” function use that. If the vacuum is too strong it will immediately pull the fibers out of place.

Rugs USA Recommended

[This review was collected as part of a promotion.] Great product at a fair price. Very happy with my purchase. Ideal for the room.