
Ratings & Reviews for Ninja XL 14 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Black/Stainless Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The coffee maker has a large capacity and programmable features that many customers find useful. However, some users have reported issues with the carafe, such as leaking and spilling. There are also concerns about the overall design and durability of the product. While the coffee quality is generally praised, the reliability problems prevent it from being a universal recommendation.
Customer review summary generated by AI, including incentivized reviews.Gets coffee everywhere - do not recommend!
Would Not RecommendWe bought this because we have enjoyed our other Ninja products. This coffeemaker, however, is a huge disappointment. The coffee pours out and gets everywhere every time we try to fill our cups. I definitely do not recommend.
From sharkninja.com
Leaky carafe
Would Not RecommendThis item is not what you typically expect from Ninja appliances. The carafe leaks so bad you when you pour the coffee you don’t even want to use it. I bought it as a gift for my parents thinking I was upgrading them from their old Mr. coffee and now I’m embarrassed that I purchased them something that causes them a headache every day. Very disappointed.
From sharkninja.com
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with the carafe leaking. Please reach out to... Read More
carafe
I love everything about this coffee maker! Except the carafe! What is with the 'glass' used in the making of this carafe? The glass is so stained with coffee, it will not come clean! I have never had this issue before and I've been making coffee for over 50 years.
From sharkninja.com
Worst coffee maker. Do not buy.
Would Not RecommendI can’t believe how terrible this coffee maker is. After having it less than one year, it leaks every time it’s poured and now will not even brew the coffee. We have one the clean cycle multiple times and it will only brew 1/8 of the coffee it’s supposed to and then just stops. Do not buy this coffee maker.
From sharkninja.com
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your Ninja Coffee Maker. We will absolutel... Read More
Carafe design is flawed
Makes great coffee, but the carafe cannot pour without spilling. The mouth of the carafe always spills and runs down the front while pouring making a mess everytime!
From sharkninja.com
Hello, Thank you for taking the time to provide your feedback. Something doesn’t seem quite right about how your product is performing; we’d like to m... Read More
Not up to Ninja Standards!
Would Not RecommendWe purchased this maker last month to replace our worn out 12cup Ninja. This new 14 cup maker is horribly slow. Twice as long to brew as the 12 cup unit. It's also extremely loud when it gets to the last few inches of water in the reservoir. Like turn up the TV loud! You also have to put in the exact amount of water you wish to brew. The old pit had a dial you could select your size. This one requires you to fill the water to that level. That's annoying. We used to just fill the reservoir to fil...
From sharkninja.com
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your coffee maker. We will absolutely share ... Read More
Leaks when you pour coffee...... only had this for about six months
From sharkninja.com
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Ninja® Programmable XL 14-Cup Coff... Read More
Caraf
The caraf is cheap. I've broken two just by lightly hitting it.
From sharkninja.com
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your Ninja® Programmable XL 14-Cup Coffee ... Read More
Ninja coffee maker
This is a very nice machine. I like the combined functions of power on and warming water in one button punch.
From sharkninja.com
Would recommend.
We were really satisfied with our first coffee maker, so when it wasn't working properly after 2 yrs we bought another one. Easy to take care of and use.
From sharkninja.com
MAJOR LEAKAGE
GREAT for the first few months. We did notice the pot would spill/leak a little when pouring but it wasn't a big deal. Now after only 9 months we started waking up to coffee all over the counter/floor so we can't use the delay start anymore or else all of the water will leak our throughout the night. Even when we fill it right before starting it, a big puddle of water ends up on the counter. Very expensive coffee maker and name brand for it to have this problem and after reading other reviews, l...
From sharkninja.com
Hello Sidney, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your Ninja® Programmable XL 14-Cup ... Read More
Simply great!
Would RecommendWe've had the new pot about 3 weeks now. It works simply, makes great coffee, and fits great on our counter.
From sharkninja.com
Not as I expected
It does not do only half a pot like my other Ninja did. I don't like this coffee maker. I should have gotten a different one that does one cup, half a pot and full pot.
From sharkninja.com
Hello Phyllis, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your Ninja® Programmable XL 14-Cup... Read More
Has a flaw
Would Not RecommendBeautiful coffee pot but there is no contour on the glass causing it to pour unevenly and leaking so you have to pour the coffee into your cup over the sink or your countertop is getting flooded. If that were corrected it would be a great coffee pot.
From sharkninja.com
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your Ninja® Programmable XL 14-Cup Coffee Ma... Read More
Brilliant design
Would RecommendThis is the best coffee maker I ever bought, it was designed to fix every problem I had with past machines.
From sharkninja.com
Error code 11 alot
Would Not RecommendCoffee maker seems to work well at times unfortunately, ours throws the code eleven error message every time we brew
From sharkninja.com
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re experiencing an error message on your coffee maker. Please ... Read More
Great Coffee Maker. AWFUL CARAFE!!!!!!!!
Would Not RecommendI bought this coffee maker because I really liked my daughter's 12 cup maker and my niece's cold brew station. I really love my coffee maker. It makes a great tasting cup of coffee. The carafe, on the other hand, is garbage. You CAN NOT pour a cup of coffee from this coffee pot without it splattering all over the counter and floor. I have to pour my coffee over the sink to avoid having to wash the floor. It SUCKS!!! This may keep me from buying another Ninja maker. I have read many reviews and...
From sharkninja.com
Makes better tasting coffee
I had a Ninja a few years back and it did make better tasting coffee and now in a apartment I decided to get another one
From sharkninja.com
Fill your cup over the sink!!
Would Not RecommendThe coffee maker works great, and has all the features we were looking for. One huge problem for us is it leaks so bad that we have to pour it over the sink.
From sharkninja.com
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with coffee leaking from your carafe. This i... Read More
Pass on this Coffee Pot.
Would Not RecommendBought this a year ago. Lid leaks whenever you pour and the mid brew pause does not work. Coffee goes everywhere.
From sharkninja.com
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you're having trouble with your coffee maker. Please reach out to... Read More
Hello, Thank you for taking the time to provide your feedback. Something doesn’t seem quite right about how your product is performing; we’d like to m... Read More