
Ratings & Reviews for Ninja XL 14 -Cup Programmable Residential Drip coffee maker with Automatic Shut-Off ( Black/Stainless Steel )
Ratings may include incentivized customer reviews.
What Customers Are Saying
The coffee maker has a large capacity and programmable features that many customers find useful. However, some users have reported issues with the carafe, such as leaking and spilling. There are also concerns about the overall design and durability of the product. While the coffee quality is generally praised, the reliability problems prevent it from being a universal recommendation.
Customer review summary generated by AI, including incentivized reviews.Makes great coffee but water leaks out fast
I love the coffee it makes but so disappointed how the water leaks out all over the cabinet. It started doing this 3 months after purchased but kept using it. It is now at the point half the water leaks out before the full pot completes.
From sharkninja.com
Spilled coffee
Would Not RecommendMajor design flaw with the coffee pot. Coffee runs down the side of the pot when you pour the coffee. It’s not just a little bit that spills, it’s a lot of coffee. Also the water reservoir will leak if you use the delayed brew function. Many times I’ve found water all over the counter and on the floor because it leaked out over night.
From sharkninja.com
Hello, Thank you for taking the time to provide your feedback. Something doesn’t seem quite right about how your coffee maker is performing; we’d like... Read More
Do your research
Would Not RecommendI'm not even sure where to start..I purchased this in April 24 it's now Nov 24 and I'm on coffee maker 3 ...all same reason ..luckily it's under warranty for first yr but what do I do after that...so disappointed with this ninja product
From sharkninja.com
Hello, Thank you for taking the time to leave a review. This is not the experience we want you to have with your coffee maker. Please reach out to our... Read More
Great coffee maker
I bought this 2 weeks ago and we absolutely love the coffee!
From sharkninja.com
Very good
I bought this couple weeks ago and it’s good coffee maker machine. Better than other cheap products
From sharkninja.com
Garbage
I have owned two of these. The first one had an internal leak out of the bottom of the base that covered our granite counters. (which are not supposed to have standing water) The second one just stopped working and wouldn't turn on. Needless to say I won't be pushing my luck on a third.
From sharkninja.com
Hello, Thank you for taking the time to provide your feedback. Something doesn’t seem quite right about how your coffee maker is performing; we’d like... Read More
Last Ninja Purchase
Definitely a step down from the one I bought over 10 years ago - doesn't even stop brewing when you pour a cup. Poor design w basket in the back.
From sharkninja.com
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14 Cup Coffee maker
Carafe is a piece of crap. Leaks coffee all over when pouring. They sent a replacement carafe and just as bad as the first one. Will be discarding unit in garbage. Buying a Bunn
From sharkninja.com
Hello Steve, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your Ninja. We will absolutely share... Read More
Can't beat a Ninja.....
Love it especially easy to fill the water tank no mess and it makes some great tasting coffee
From sharkninja.com
Last ninja product I'll ever buy
Would Not RecommendBought in May of this year already dead in September,stops brewing after about a minute.. I run cleaning cycles religiously but still crapped out. And every review about the pot spilling is true, worst design ever. I'm shocked this made it passed any sort of Quality control. 2nd ninja coffee pot I've owned that didn't last a year. I remember when Ninja made quality products.
From sharkninja.com
Hello there, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Ninja Coffee Maker. Please... Read More
I bought my new ninja couple of weeks ago to replace the Ninja coffee maker that I have had for 4 years. I love the new one better than the old one but the old one made a bunch of hot coffee for me.great product
From sharkninja.com
Poor quality
I bought this 14 cup xl ninja coffee maker thinking it would last a while and be well worth the investment. I bought it around six months ago and it was wonderful at first. Now it takes about an hour to brew one pot of coffee and that's saying it doesn't leak everywhere in the process. Do not waste your time with this unit. Definitely not up to normal ninja standards.
From sharkninja.com
Hello, Thank you for taking the time to provide your feedback. Something doesn’t seem quite right about how your product is performing; we’d like to m... Read More
Love but the leaks!
Love the coffee maker overall but the reservoir leaks. We clean up a mess about 4 nights a week. Sometimes it takes more than a.couple tries to get it setup without the leak. Recently I had to clean up and refill 4 times before it was good to go.
From sharkninja.com
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Ninja Coffee Maker leaking. Plea... Read More
Great so far.
Just got it but my wife loves it so far. Programmed and making coffee every morning.
From sharkninja.com
Disappointed
Would Not RecommendThe 14-cup capacity is nice. The 2 problems I have with this coffee maker are leaks. The counter will be covered in water because the seal on the water container often fails and as it is brewing, water leaks from the container. Pouring from the carafe. I have yet to find a way to pour coffee, when the carafe is more the 10 cups full, and not get coffee running down the side. Disappointing.
From sharkninja.com
Hello Lawrence, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Ninja Coffee Maker. Ple... Read More
Loving It
Would RecommendLove IT., makes 14 cups for the coffee lover in me. Keeps the coffee the right temperature too.
From sharkninja.com
Perfect brew
I recently purchased the Ninja XL 14-Cup Programmable Coffee Maker, and it’s been fantastic! The programmable feature is a lifesaver, letting me wake up to freshly brewed coffee every day. The 14-cup capacity is perfect for entertaining or for those days when I need a little extra caffeine. The coffee is always hot and rich in flavor, and the sleek design fits perfectly in my kitchen. Highly recommend this coffee maker for its performance and convenience!
From influenster.com
A+
When looking for a new coffee machine, I wanted something easy to clean, efficient, and aesthetically pleasing. I have the copper shade and really like it. Doesn't look cheap. This brews each pot to perfection! I enjoy being able to select a "strong" cup for those mornings where I need an extra boost. The self clean feature is great, and keeps the coffee machine running smoothly and keeping any moisture/mold away. This makes up to 14 cups which is great for the whole family. And, I can set i...
From influenster.com
Looks fantastic
Excellent coffee maker for the price it's well worth it keeps your coffee hot at all times
From sharkninja.com
Hello, Thank you for taking the time to leave a review. We're sorry to hear that your coffee maker is leaking. Please reach out to our team by phone a... Read More