Ratings & Reviews for Moen Arbor Chrome Single Handle Deck-mount Voice Activated Pull-down Kitchen Faucet with Sprayer (Includes Deck Plate)

Faucet won't stop running!

Faucet will not turn off! No power is getting to the faucet and there is no way to go around the motion sensor box to directly hook up water lines. We've tried everything. Had to turn water off under the sink.

Nice Faucet But Unreliable

I bought this faucet in 2021. It worked great for about 2 years before having pressure problems. Since then I have gone through 4 control boxes and a whole new faucet. The new faucet worked fine for a few months and now no cold pressure agin and the hot side clunks on and off as if it is trying to compensate for the low cold pressure. Moen's customer support has been nothing but gracious and helpful, but I am going to have to look for another brand to replace this one as I do not want to keep cl...

New faucet

Just installed my faucet it was simple and easy to do I love my new faucet

Design Nice, Smart Feature is Not Smart!

Setting up the connection to use the smart feature is anything but smart! It doesn’t recognize your account so you have to reset password, so you do and when you return to the app, it has started over and then you enter this loop going through this over and over. After a few tries your email blocks incoming email and then you can’t even reset your password from the Morn app and then try connecting again. Reviews were right that this is a tedious and annoying problem. Otherwise it’s great except ...

Not worth the additional cost for voice control.

Most of the advertised features are just frustrating. Trying to connect it to a voice assistant, failed so many times that I gave up. The success stories that I read online, pointed out that the required verbage to get the faucet to work, was too cumbersome to use daily. "Alexa, activate Moan Faucet to dispence one cup of water'. REALLY? I can get a measuring cup and turn it on faster than saying all that, especially when you have to repeat it three times! If the Oil Rubbed Bronze with a wave se...

hands free is the way to go

easy install, and my wife loves it! should have replaced it sooner

Motion faucet

Just saw my faucet today. Not very hard to install, but I had a plumber do it. Really love it, but we’ll see as time goes by. And absolutely love that motion sensors. But they will take some good news.

Worth the $$$

The install of my moen faucet wasn't that bad. Once it started working it exceeded my expectations by far.

Love this faucet so much I bought it again

I replaced this same faucet I bought in 2013 for this one. The faucet s great except I miss the motion detector when I place your hands under the faucet. I wish you hadn’t got rid of that it wa a GREAT feature.

App is Lacking, Learning Curve for Smart Features

Went from Delta Touch to this and while the installation was fairly easy, the learning curve for the apps and features can be steep. Linking my voice assistant to the faucet took several tries after failing to link just using the Google button on that step. I finally got it to work using m Moen credentials. After that, the app does not let you switch between metric and imperial and the temperature settings for "cold" "warm" and "hot" are difficult to change. Last, the Presets and Routines take a...

Wifi

Difficult to set up wi fi. It took many resets…………

Slow drip

faucet has slow drip ive tried all suggested fixes and nothing worked. Now they say looks like i'll need to replace it. It is approximately 10 years old. Household of 2 adults. Not worth the $

good mechanics and horrible soft ware--

i had a new faucet installed. It works well enough and the no touch on off is nice. Sadly the soft ware and pairing to blue tooth are non user friendly and failed completely.

Problems

Cant connect to wifi Faucet does not work Phone support takes forever

Remarkable operation and ease of use!

This is an awesome example of what the designer must have thought during the design process winding up on the final product. The sensors that detect motion are different depending on which one is activated, and there is a manual override for folks who just want to use the handle. So much tech hidden in a user friendly package. My wife loves this faucet!

Great design and features

Just connected my faucet to IPhone and works like magic